Application: gwenview (2.4.2) KDE Platform Version: 4.4.2 (KDE 4.4.2) Qt Version: 4.6.2 Operating System: Linux 2.6.32-24-generic-pae i686 Distribution: Ubuntu 10.04.1 LTS -- Information about the crash: I used first the "acquire images" utility, the image was scanned (I saw the preview) but at the moment to save it in my /home/user/document the utility crashed. I found a file saved, but very corrupted and unusable. So I tried gwenview, chosen extension/import/import from scanner: the window with the device selection appears and immediately close, then appeared a device error window. The crash can be reproduced every time. -- Backtrace: Application: Gwenview (gwenview), signal: Segmentation fault [Current thread is 1 (Thread 0xb5174aa0 (LWP 4339))] Thread 4 (Thread 0xb3a2fb70 (LWP 4341)): #0 0xb7880430 in __kernel_vsyscall () #1 0xb5b29015 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/tls/i686/cmov/libpthread.so.0 #2 0xb5f759dd in pthread_cond_wait () from /lib/tls/i686/cmov/libc.so.6 #3 0xb7290287 in QWaitConditionPrivate::wait (this=0x948c358, mutex=0x948c354, time=4294967295) at thread/qwaitcondition_unix.cpp:87 #4 QWaitCondition::wait (this=0x948c358, mutex=0x948c354, time=4294967295) at thread/qwaitcondition_unix.cpp:159 #5 0xb77d1ba2 in ?? () from /usr/lib/libgwenviewlib.so.4 #6 0xb728f32e in QThreadPrivate::start (arg=0x948c348) at thread/qthread_unix.cpp:248 #7 0xb5b2496e in start_thread () from /lib/tls/i686/cmov/libpthread.so.0 #8 0xb5f68a4e in clone () from /lib/tls/i686/cmov/libc.so.6 Thread 3 (Thread 0xb2b10b70 (LWP 4457)): #0 0xb5791e16 in clock_gettime () from /lib/tls/i686/cmov/librt.so.1 #1 0xb73ba6fb in qt_gettime () at kernel/qcore_unix.cpp:111 #2 0xb73bf825 in QTimerInfoList::updateCurrentTime (this=0x9909b54) at kernel/qeventdispatcher_unix.cpp:340 #3 0xb73bf86a in QTimerInfoList::timerWait (this=0x9909b54, tm=...) at kernel/qeventdispatcher_unix.cpp:443 #4 0xb73bd818 in timerSourcePrepareHelper (src=<value optimized out>, timeout=0xb2b100cc) at kernel/qeventdispatcher_glib.cpp:136 #5 0xb73bd8a5 in timerSourcePrepare (source=0x0, timeout=0xb5795ff4) at kernel/qeventdispatcher_glib.cpp:169 #6 0xb5702aca in g_main_context_prepare () from /lib/libglib-2.0.so.0 #7 0xb5702ee9 in ?? () from /lib/libglib-2.0.so.0 #8 0xb57034b8 in g_main_context_iteration () from /lib/libglib-2.0.so.0 #9 0xb73bd60f in QEventDispatcherGlib::processEvents (this=0x99b90f8, flags=...) at kernel/qeventdispatcher_glib.cpp:414 #10 0xb7390059 in QEventLoop::processEvents (this=0xb2b10290, flags=) at kernel/qeventloop.cpp:149 #11 0xb73904aa in QEventLoop::exec (this=0xb2b10290, flags=...) at kernel/qeventloop.cpp:201 #12 0xb728c5a8 in QThread::exec (this=0x99c3e18) at thread/qthread.cpp:487 #13 0xb736fc1b in QInotifyFileSystemWatcherEngine::run (this=0x99c3e18) at io/qfilesystemwatcher_inotify.cpp:248 #14 0xb728f32e in QThreadPrivate::start (arg=0x99c3e18) at thread/qthread_unix.cpp:248 #15 0xb5b2496e in start_thread () from /lib/tls/i686/cmov/libpthread.so.0 #16 0xb5f68a4e in clone () from /lib/tls/i686/cmov/libc.so.6 Thread 2 (Thread 0xaeca3b70 (LWP 4465)): #0 0xb7880430 in __kernel_vsyscall () #1 0xb5f5ab86 in poll () from /lib/tls/i686/cmov/libc.so.6 #2 0xaecbd2de in ?? () from /usr/lib/libavahi-common.so.3 #3 0xaecbba3d in avahi_simple_poll_run () from /usr/lib/libavahi-common.so.3 #4 0xaecbc2d0 in avahi_simple_poll_iterate () from /usr/lib/libavahi-common.so.3 #5 0xaecbc320 in avahi_simple_poll_loop () from /usr/lib/libavahi-common.so.3 #6 0xaecbd0cb in ?? () from /usr/lib/libavahi-common.so.3 #7 0xb5b2496e in start_thread () from /lib/tls/i686/cmov/libpthread.so.0 #8 0xb5f68a4e in clone () from /lib/tls/i686/cmov/libc.so.6 Thread 1 (Thread 0xb5174aa0 (LWP 4339)): [KCrash Handler] #6 0xb5f0fd52 in strcasecmp () from /lib/tls/i686/cmov/libc.so.6 #7 0xae48ab8c in hpaioFindScanner (devicename=0x99ff8fe "/usb/Photosmart_C4400_series?serial=TH8BJH25V005BN", pHandle=0xbff14708) at scan/sane/hpaio.c:318 #8 sane_hpaio_open (devicename=0x99ff8fe "/usb/Photosmart_C4400_series?serial=TH8BJH25V005BN", pHandle=0xbff14708) at scan/sane/hpaio.c:1646 #9 0xb1450cd9 in sane_dll_open () from /usr/lib/libsane.so.1 #10 0xb144e954 in sane_open () from /usr/lib/libsane.so.1 #11 0xb1475275 in KSaneIface::KSaneWidget::openDevice(QString const&) () from /usr/lib/libksane.so.0 #12 0xb1493f15 in ?? () from /usr/lib/kde4/kipiplugin_acquireimages.so #13 0xb1494181 in ?? () from /usr/lib/kde4/kipiplugin_acquireimages.so #14 0xb7396c9a in QMetaObject::metacall (object=0x99588b0, cl=3036773484, idx=160794800, argv=0x942df60) at kernel/qmetaobject.cpp:237 #15 0xb73a53d5 in QMetaObject::activate (sender=0x9605d10, m=0xb6dbbd58, local_signal_index=1, argv=0xbff14b88) at kernel/qobject.cpp:3293 #16 0xb648cbd9 in QAction::triggered (this=0x9605d10, _t1=false) at .moc/release-shared/moc_qaction.cpp:263 #17 0xb648edcc in QAction::activate (this=0x9605d10, event=QAction::Trigger) at kernel/qaction.cpp:1255 #18 0xb693260c in QMenuPrivate::activateCausedStack (this=0x99bde48, causedStack=..., action=0x9605d10, action_e=QAction::Trigger, self=true) at widgets/qmenu.cpp:1011 #19 0xb6938abb in QMenuPrivate::activateAction (this=0x99bde48, action=0x9605d10, action_e=QAction::Trigger, self=<value optimized out>) at widgets/qmenu.cpp:1103 #20 0xb6939ac7 in QMenu::mouseReleaseEvent (this=0x99b89c0, e=0xbff15370) at widgets/qmenu.cpp:2312 #21 0xb64f17f8 in QWidget::event (this=0x99b89c0, event=0xbff15370) at kernel/qwidget.cpp:7998 #22 0xb693b0cc in QMenu::event (this=0x99b89c0, e=0xbff15370) at widgets/qmenu.cpp:2414 #23 0xb64934dc in QApplicationPrivate::notify_helper (this=0x93dc320, receiver=0x99b89c0, e=0xbff15370) at kernel/qapplication.cpp:4300 #24 0xb649a9f7 in QApplication::notify (this=0xbff15c20, receiver=0x99b89c0, e=0xbff15370) at kernel/qapplication.cpp:3865 #25 0xb6fb9f2a in KApplication::notify (this=0xbff15c20, receiver=0x99b89c0, event=0xbff15370) at ../../kdeui/kernel/kapplication.cpp:302 #26 0xb7391a3b in QCoreApplication::notifyInternal (this=0xbff15c20, receiver=0x99b89c0, event=0xbff15370) at kernel/qcoreapplication.cpp:704 #27 0xb6499952 in QCoreApplication::sendEvent (receiver=0x99b89c0, event=0xbff15370, alienWidget=0x0, nativeWidget=0x99b89c0, buttonDown=0xb6dd7058, lastMouseReceiver=..., spontaneous=true) at ../../include/QtCore/../../src/corelib/kernel/qcoreapplication.h:215 #28 QApplicationPrivate::sendMouseEvent (receiver=0x99b89c0, event=0xbff15370, alienWidget=0x0, nativeWidget=0x99b89c0, buttonDown=0xb6dd7058, lastMouseReceiver=..., spontaneous=true) at kernel/qapplication.cpp:2965 #29 0xb65255cf in QETWidget::translateMouseEvent (this=0x99b89c0, event=0xbff1588c) at kernel/qapplication_x11.cpp:4302 #30 0xb6524511 in QApplication::x11ProcessEvent (this=0xbff15c20, event=0xbff1588c) at kernel/qapplication_x11.cpp:3379 #31 0xb655360a in x11EventSourceDispatch (s=0x93df540, callback=0, user_data=0x0) at kernel/qguieventdispatcher_glib.cpp:146 #32 0xb56ff5e5 in g_main_context_dispatch () from /lib/libglib-2.0.so.0 #33 0xb57032d8 in ?? () from /lib/libglib-2.0.so.0 #34 0xb57034b8 in g_main_context_iteration () from /lib/libglib-2.0.so.0 #35 0xb73bd5d5 in QEventDispatcherGlib::processEvents (this=0x93c76b0, flags=...) at kernel/qeventdispatcher_glib.cpp:412 #36 0xb6553135 in QGuiEventDispatcherGlib::processEvents (this=0x93c76b0, flags=...) at kernel/qguieventdispatcher_glib.cpp:204 #37 0xb7390059 in QEventLoop::processEvents (this=0xbff15b84, flags=) at kernel/qeventloop.cpp:149 #38 0xb73904aa in QEventLoop::exec (this=0xbff15b84, flags=...) at kernel/qeventloop.cpp:201 #39 0xb739469f in QCoreApplication::exec () at kernel/qcoreapplication.cpp:981 #40 0xb6493577 in QApplication::exec () at kernel/qapplication.cpp:3579 #41 0x08085618 in _start () Reported using DrKonqi
#11 0xb1475275 in KSaneIface::KSaneWidget::openDevice(QString const&) () from /usr/lib/libksane.so.0 #12 0xb1493f15 in ?? () from /usr/lib/kde4/kipiplugin_acquireimages.so #13 0xb1494181 in ?? () from /usr/lib/kde4/kipiplugin_acquireimages.so please install the debug info packages for kipi plugins and kdegraphics and paste a new backtrace on this bugreport
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone!
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!