Bug 248032 - Print crashes printer and breaks pipe
Summary: Print crashes printer and breaks pipe
Status: RESOLVED NOT A BUG
Alias: None
Product: okular
Classification: Applications
Component: PDF backend (show other bugs)
Version: 0.9.1
Platform: openSUSE Linux
: NOR crash
Target Milestone: ---
Assignee: Okular developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2010-08-16 09:41 UTC by rfr
Modified: 2010-08-27 21:25 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
a wiki page. (380.68 KB, application/pdf)
2010-08-16 20:27 UTC, rfr
Details

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Description rfr 2010-08-16 09:41:39 UTC
Version:           0.9.1 (using KDE 4.3.1) 
OS:                Linux

http://de.wikipedia.org/wiki/Karnaugh-Veitch-Diagramm page was seen correctly as html, ps and pdf on the screen. It should be printed as pdf or ps on a brother HL-4040. The print process crashed and the printer has to be taken from the powersupply to be restarted.After that the cups displayes a broken pipe which can be repaired by restarting the printer.

 The print process works with acroread.

Reproducible: Always

Steps to Reproduce:
see above. Printing has no reault. There are no outputs except the printer LCD message 'printing impossible E1'. I did not find out the meaning of that.

Actual Results:  
none.


acroread 9.3.3. works slow, but successful.
Comment 1 Nicolas L. 2010-08-16 10:19:49 UTC
please thanks to http://techbase.kde.org/Development/Tutorials/Debugging/How_to_create_useful_crash_reports  add a backtrace on this bugreport
Comment 2 Albert Astals Cid 2010-08-16 19:45:47 UTC
Where are you printing from? From Okular or from Konqueror? If from Okular attach the pdf file you are printing too
Comment 3 rfr 2010-08-16 19:57:22 UTC
I am printing out of ocular. 
The acroread prints one page.
The acro for win prints the whole document, but on a windows machine.
The file is attached, it is from wiki.

Greetings
Robert
-------- Original-Nachricht --------
> Datum: Mon, 16 Aug 2010 19:45:48 +0200 (CEST)
> Von: Albert Astals Cid <tsdgeos@terra.es>
> An: rfr-mailbox@gmx.de
> Betreff: [Bug 248032] Print crashes printer and breaks pipe

> https://bugs.kde.org/show_bug.cgi?id=248032
> 
> 
> 
> 
> 
> --- Comment #2 from Albert Astals Cid <tsdgeos terra es>  2010-08-16
> 19:45:47 ---
> Where are you printing from? From Okular or from Konqueror? If from Okular
> attach the pdf file you are printing too
> 
> -- 
> Configure bugmail: https://bugs.kde.org/userprefs.cgi?tab=email
> ------- You are receiving this mail because: -------
> You reported the bug.
Comment 4 Albert Astals Cid 2010-08-16 20:13:26 UTC
There is no pdf file attached, there is a link to a html webpage. Please attach the pdf file you printed.
Comment 5 rfr 2010-08-16 20:27:27 UTC
Created attachment 50626 [details]
a wiki page.
Comment 6 Albert Astals Cid 2010-08-18 22:41:57 UTC
What happens if you open the file in okular and choose file->print preview?
Comment 7 rfr 2010-08-18 23:14:02 UTC
It shows the desired file. However there is no print button as it is in other applications. Printing with the print function in the 'file' pulldown menü fails as descripted before.

Robert

+++++++++++++++++++++++++++++++++++++++++++++++++++++++
-------- Original-Nachricht --------
> Datum: Wed, 18 Aug 2010 22:43:09 +0200 (CEST)
> Von: Albert Astals Cid <tsdgeos@terra.es>
> An: rfr-mailbox@gmx.de
> Betreff: [Bug 248032] Print crashes printer and breaks pipe

> https://bugs.kde.org/show_bug.cgi?id=248032
> 
> 
> 
> 
> 
> --- Comment #6 from Albert Astals Cid <tsdgeos terra es>  2010-08-18
> 22:41:57 ---
> What happens if you open the file in okular and choose file->print
> preview?
> 
> -- 
> Configure bugmail: https://bugs.kde.org/userprefs.cgi?tab=email
> ------- You are receiving this mail because: -------
> You reported the bug.
Comment 8 Albert Astals Cid 2010-08-27 20:56:13 UTC
What happens if you do this?
okular myfile.pdf
File->print->print to file (postscript)->print  (Here remember the path where you store the ps file)
gs /path/to/the/created/ps/file (Use enter to pass between the pages)

Does this work?
Comment 9 rfr 2010-08-27 21:18:13 UTC
I did this with the result:

-) no crash in okular. Program ends obviously the transformation process and works as expected.

-) In Dolfin no ps file is displayed.

-) A ps-file is displayed in xterm (after ls -l in target dir)

-) gs (filename) shows the expected fiole, bit in a bad resolution. It is hard to read, very pixelled.


Greetings

Robert

***********************************
-------- Original-Nachricht --------
> Datum: Fri, 27 Aug 2010 20:56:17 +0200 (CEST)
> Von: Albert Astals Cid <tsdgeos@terra.es>
> An: rfr-mailbox@gmx.de
> Betreff: [Bug 248032] Print crashes printer and breaks pipe

> https://bugs.kde.org/show_bug.cgi?id=248032
> 
> 
> 
> 
> 
> --- Comment #8 from Albert Astals Cid <tsdgeos terra es>  2010-08-27
> 20:56:13 ---
> What happens if you do this?
> okular myfile.pdf
> File->print->print to file (postscript)->print  (Here remember the path
> where
> you store the ps file)
> gs /path/to/the/created/ps/file (Use enter to pass between the pages)
> 
> Does this work?
> 
> -- 
> Configure bugmail: https://bugs.kde.org/userprefs.cgi?tab=email
> ------- You are receiving this mail because: -------
> You reported the bug.
Comment 10 Albert Astals Cid 2010-08-27 21:25:19 UTC
This means that Okular is creating a postscript file that is correct (gs can understand it).

If you try printing this ps file (lpr file.ps) it will probably crash your printer too.

This is means the problem is in your printer and not in Okular itself so i suggest you to contact the developers of the drivers for linux for your printer, send them the resulting ps file and tell them that your printer crashes when trying to print it. Sorry we can't help more and thanks for using Okular.