Bug 234412 - Collecting Problem Information window never goes away...
Summary: Collecting Problem Information window never goes away...
Status: RESOLVED DOWNSTREAM
Alias: None
Product: unknown
Classification: Miscellaneous
Component: general (show other bugs)
Version: unspecified
Platform: Ubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Unassigned bugs mailing-list
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2010-04-15 06:08 UTC by tgp1994
Modified: 2010-04-17 04:31 UTC (History)
2 users (show)

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Description tgp1994 2010-04-15 06:08:45 UTC 
Version:            (using KDE 4.3.2)
OS:                Linux
Installed from:    Ubuntu Packages

Hi there. After attempting to copy a zip file from the folder shortcut viewer (?? It's the button with the folder with a start on it...) KDE seemed to make a big deal about it, crashing to a black screen with only my cursor, then slowly loading back up. ANYhow, the Collecting Problem Information window has been up for about an hour now, doing whatever it is a window of this sorts does, and doesn't show any sign of going away soon.

I hope this bug can be fixed soon, whatever its cause.

(Sorry I couldn't give any more helpful information, if someone knows of a log file I can upload, I'm all for it...)
Comment 1 Dario Andres 2010-04-16 23:24:11 UTC 
Do you exactly remember the look of that "Collecting Problem Information" window ? 

KDE has a crash handler dialog which appears in those cases, however, it needs user interaction to start "collecting the problem information" (and it only generates a "backtrace") ... so.. may be you were getting a different dialog/window (I do not recognize the string "Collecting Problem Information" being part of the KDE crash handler)

Regards
Comment 2 tgp1994 2010-04-17 00:11:12 UTC 
Well, I'm pretty sure that was just the window title I was describing. It was at the point where it was actually collecting the information, with the bar going back and forth.
Comment 3 Dario Andres 2010-04-17 02:04:53 UTC 
If it was the KDE Crash Handler you had to click the "Backtrace"/"Developers Information" tab, or click the "Report Bug" option to enable the report assistant... If you didn't do that, then it could be a Ubuntu addon...
Comment 4 tgp1994 2010-04-17 03:10:02 UTC 
Know any in particular that I could be describing? Perhaps it should then be labelled as a conflict with kde4.
Comment 5 Dario Andres 2010-04-17 03:13:52 UTC 
Mh, a Google search shows that this is a Ubuntu addon (named "Apport").
Please report to https://launchpad.net/ubuntu/+source/apport
Regards
Comment 6 tgp1994 2010-04-17 03:29:41 UTC 
Well, hold on a second there, lets not jump to conclusions ;)

There's one apport-kde package... what of that?
Comment 7 Dario Andres 2010-04-17 03:31:43 UTC 
Yes.. it is related to Apport or Apport-kde; both are part of the same solution/software (part of the Ubuntu releases)

May be the place for reporting bugs against it is not https://launchpad.net/ubuntu/+source/apport ...
@Jonathan: do you know where these bugs should be reported ?
Comment 8 Jonathan Thomas 2010-04-17 03:33:05 UTC 
Yes, that is the most appropriate package to report it against.
Comment 9 tgp1994 2010-04-17 03:36:05 UTC 
Alright, so I'm in the green? Tell me how the fixing goes :) If any info is needed, I'm have answers.
Comment 10 Dario Andres 2010-04-17 04:31:52 UTC 
Create a report at https://launchpad.net/ubuntu/+source/apport and you will be asked for more information. Thanks