Bug 230564 - The Amarok doesn't produce any sound but working (the song time is changing)
Summary: The Amarok doesn't produce any sound but working (the song time is changing)
Status: RESOLVED NOT A BUG
Alias: None
Product: amarok
Classification: Applications
Component: general (show other bugs)
Version: 2.2.2
Platform: unspecified Linux
: NOR normal
Target Milestone: ---
Assignee: Amarok Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2010-03-13 13:33 UTC by Wawrzyniec "Wawrzek" Niewodniczański
Modified: 2010-04-05 13:28 UTC (History)
0 users

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
The output of amixer command (5.67 KB, text/plain)
2010-03-13 13:42 UTC, Wawrzyniec "Wawrzek" Niewodniczański
Details
The output of hwinfo command (361.99 KB, text/plain)
2010-03-13 13:43 UTC, Wawrzyniec "Wawrzek" Niewodniczański
Details

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Description Wawrzyniec "Wawrzek" Niewodniczański 2010-03-13 13:33:47 UTC
Version:           2.2.2 (using 4.3.5 (KDE 4.3.5) "release 0", openSUSE 11.2)
Compiler:          gcc
OS:                Linux (i686) release 2.6.31.12-0.1-default

The sound is present in my system (i.e. Skype), it's also present in KDE (i.e. during login/logout or in Sound Test started from Amarok options), but there are no sound in Amarok. The program doesn't complain about lacking sound system, I can see the time progress but any sound.

Please advice any other information you might need.
Comment 1 Wawrzyniec "Wawrzek" Niewodniczański 2010-03-13 13:42:57 UTC
Created attachment 41587 [details]
The output of amixer command
Comment 2 Wawrzyniec "Wawrzek" Niewodniczański 2010-03-13 13:43:36 UTC
Created attachment 41588 [details]
The output of hwinfo command
Comment 3 Wawrzyniec "Wawrzek" Niewodniczański 2010-03-13 14:00:12 UTC
I've just update to  2.2.90 - no change.

Oh and I raise the OpenSuse bug as it might be OS related issue: https://bugzilla.novell.com/show_bug.cgi?id=588160
Comment 4 Myriam Schweingruber 2010-03-13 23:33:55 UTC
Please install the necessary codecs and ask in the OpenSuSE forum, this is a configuration problem on your system, not an Amarok bug.
Comment 5 Wawrzyniec "Wawrzek" Niewodniczański 2010-03-14 18:10:57 UTC
Dear Myriam,

Can you image that I had HAD installed all necessary codecs? Can you also image that I was using the very nice invention called OpenSuse website and googling to check any potential cause of problem? And finally writing your comment as a question would not hurt, would it, but would be much more polite ;)

Anyway, the most interesting it's that Amarok is working today. I haven't change anything...
Comment 6 Wawrzyniec "Wawrzek" Niewodniczański 2010-03-26 00:09:24 UTC
I have to reopen the bug.

Amarok is soundless again. However, it doesn't happened every time. I tried to find a patter, but I couldn't ... I think it related to way KDE is communicated with sound card, but I have a sound in KDE...

BTW. I'm using currently version 2.3.0.
Comment 7 Sven Krohlas 2010-03-26 13:53:37 UTC
Usually this is a problem with the system configuration. Check the following stuff:

* are there other apps blocking the sound card? (lsof | grep snd). candidates: flash, skype, pulseaudio, etc
* are encessary channels muted?
* is phonon configured correctly?
* are all codecs installed?

And so on. Especially puleaudio is a source of maaaaaany problems there.
Comment 8 Wawrzyniec "Wawrzek" Niewodniczański 2010-04-05 13:20:34 UTC
* are all codecs installed?
 Yes. Amarok even works - sometimes...

* are encessary channels muted?
 No. I can hear sound from other programs.

* is phonon configured correctly?
 Yes. There is a sound in KDE.

* And so on. Especially puleaudio is a source of maaaaaany problems there.
 I know, therefore I didn't installed it at all.
 
* are there other apps blocking the sound card? (lsof | grep snd). candidates:
flash, skype, pulseaudio, etc
 I've tried to figured out as this sound as possible trouble reason. However, it seems that Amarok sometimes work along flash+skype and sometime not...

Anyway I've upgraded KDE to 4.4 and see if it change anything.
Comment 9 Wawrzyniec "Wawrzek" Niewodniczański 2010-04-05 13:28:25 UTC
Working:
lsof /dev/snd/*                          
COMMAND    PID   USER   FD   TYPE DEVICE SIZE/OFF NODE NAME
knotify4 19096 niewod  mem    CHR  116,6          4520 /dev/snd/pcmC0D0p
knotify4 19096 niewod   13r   CHR  116,2      0t0 4186 /dev/snd/timer
knotify4 19096 niewod   14u   CHR  116,6      0t0 4520 /dev/snd/pcmC0D0p
kmix     19135 niewod   10u   CHR  116,8      0t0 4561 /dev/snd/controlC0
kmix     19135 niewod   12u   CHR 116,10      0t0 4691 /dev/snd/controlC1
amarok   19536 niewod  mem    CHR  116,6          4520 /dev/snd/pcmC0D0p
amarok   19536 niewod   14u   CHR  116,6      0t0 4520 /dev/snd/pcmC0D0p


Not Working:
lsof /dev/snd/*   
COMMAND    PID   USER   FD   TYPE DEVICE SIZE/OFF NODE NAME
knotify4 11874 niewod  mem    CHR  116,6          4543 /dev/snd/pcmC0D0p
knotify4 11874 niewod   14u   CHR  116,6      0t0 4543 /dev/snd/pcmC0D0p
kmix     11913 niewod   11u   CHR  116,8      0t0 4593 /dev/snd/controlC0
kmix     11913 niewod   13u   CHR 116,10      0t0 4662 /dev/snd/controlC1
amarok   16785 niewod  mem    CHR  116,6          4543 /dev/snd/pcmC0D0p
amarok   16785 niewod   13r   CHR  116,2      0t0 4234 /dev/snd/timer
amarok   16785 niewod   14u   CHR  116,6      0t0 4543 /dev/snd/pcmC0D0p