Bug 208636 - crash when try to delete message
Summary: crash when try to delete message
Status: RESOLVED UNMAINTAINED
Alias: None
Product: kmail
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: Debian stable Linux
: NOR crash
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2009-09-26 21:15 UTC by Alexis Kauffmann
Modified: 2018-09-04 18:24 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:


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Description Alexis Kauffmann 2009-09-26 21:15:41 UTC
Version:            (using KDE 4.3.1)
OS:                Linux
Installed from:    Debian stable Packages

All I did was try to delete a message and got this as a result:

Application: KMail (kmail), signal SIGABRT
[Current thread is 0 (LWP 6718)]

Thread 2 (Thread 0xac04db90 (LWP 6731)):
#0  0xb7f2c430 in __kernel_vsyscall ()
#1  0xb5b677b1 in select () from /lib/tls/i686/cmov/libc.so.6
#2  0xb5e3b380 in ?? () from /usr/lib/libQtCore.so.4
#3  0xb5d6996e in ?? () from /usr/lib/libQtCore.so.4
#4  0xb4f9c4ff in start_thread () from /lib/tls/i686/cmov/libpthread.so.0
#5  0xb5b6f49e in clone () from /lib/tls/i686/cmov/libc.so.6

Thread 1 (Thread 0xb3b92b40 (LWP 6718)):
[KCrash Handler]
#6  0xb7f2c430 in __kernel_vsyscall ()
#7  0xb5ab66d0 in raise () from /lib/tls/i686/cmov/libc.so.6
#8  0xb5ab8098 in abort () from /lib/tls/i686/cmov/libc.so.6
#9  0xb5d61595 in qt_message_output () from /usr/lib/libQtCore.so.4
#10 0xb5d61681 in qFatal () from /usr/lib/libQtCore.so.4
#11 0xb5d61775 in qt_assert () from /usr/lib/libQtCore.so.4
#12 0xb76aac92 in ?? () from /usr/lib/libkmailprivate.so.4
#13 0xb76b3283 in ?? () from /usr/lib/libkmailprivate.so.4
#14 0xb76b5fc6 in ?? () from /usr/lib/libkmailprivate.so.4
#15 0xb76b657c in ?? () from /usr/lib/libkmailprivate.so.4
#16 0xb76b76c9 in ?? () from /usr/lib/libkmailprivate.so.4
#17 0xb71f9ce3 in ?? () from /usr/lib/libkmailprivate.so.4
#18 0xb5e73ca8 in QMetaObject::activate () from /usr/lib/libQtCore.so.4
#19 0xb5e74932 in QMetaObject::activate () from /usr/lib/libQtCore.so.4
#20 0xb5eaf717 in QTimer::timeout () from /usr/lib/libQtCore.so.4
#21 0xb5e796fe in QTimer::timerEvent () from /usr/lib/libQtCore.so.4
#22 0xb5e6e15f in QObject::event () from /usr/lib/libQtCore.so.4
#23 0xb610ae9c in QApplicationPrivate::notify_helper () from /usr/lib/libQtGui.so.4
#24 0xb611319e in QApplication::notify () from /usr/lib/libQtGui.so.4
#25 0xb7d6194d in KApplication::notify () from /usr/lib/libkdeui.so.5
#26 0xb5e5da3b in QCoreApplication::notifyInternal () from /usr/lib/libQtCore.so.4
#27 0xb5e8cd71 in ?? () from /usr/lib/libQtCore.so.4
#28 0xb5e894e0 in ?? () from /usr/lib/libQtCore.so.4
#29 0xb4294b88 in g_main_context_dispatch () from /usr/lib/libglib-2.0.so.0
#30 0xb42980eb in ?? () from /usr/lib/libglib-2.0.so.0
#31 0xb4298268 in g_main_context_iteration () from /usr/lib/libglib-2.0.so.0
#32 0xb5e89438 in QEventDispatcherGlib::processEvents () from /usr/lib/libQtCore.so.4
#33 0xb61ac365 in ?? () from /usr/lib/libQtGui.so.4
#34 0xb5e5c06a in QEventLoop::processEvents () from /usr/lib/libQtCore.so.4
#35 0xb5e5c4aa in QEventLoop::exec () from /usr/lib/libQtCore.so.4
#36 0xb5e5e959 in QCoreApplication::exec () from /usr/lib/libQtCore.so.4
#37 0xb610ad17 in QApplication::exec () from /usr/lib/libQtGui.so.4
#38 0x0804a7a0 in _start ()
Comment 1 Martin Koller 2009-09-26 21:46:54 UTC
Sorry to say that this backtrace is rather useless as it does not contain any debugging information.
Comment 2 Alexis Kauffmann 2009-09-26 23:35:23 UTC
(In reply to comment #1)
> Sorry to say that this backtrace is rather useless as it does not contain any
> debugging information.

Just tried to help. Tha above information was generated by the program itself and I have no clue at all if it is useful or useless to anyone concerned the solution of this problem.

This problem is happening all the time. I can do anything in Kmail except delete a message, no matter what directory it is located. Whether I press del or try to delete using the right mouse button click options it makes no difference, the program crashes and generates the above message.
Comment 3 Martin Koller 2009-09-26 23:51:19 UTC
Thanks for your report.
If you can reproduce it that often it would be great if you would install the debug-info packages and report a new crash afterwards, which would then contain the exact line numbers in the kmail code.

BTW: are you using IMAP, POP or local mails ?
Comment 4 Alexis Kauffmann 2009-09-27 03:38:08 UTC
(In reply to comment #3)
> Thanks for your report.
> If you can reproduce it that often it would be great if you would install the
> debug-info packages and report a new crash afterwards, which would then contain
> the exact line numbers in the kmail code.

Ok, I would like to do that, just need a detailed how-to as I am relatively new to Linux and a total freshman to KDE.

> BTW: are you using IMAP, POP or local mails ?

POP. I was considering from Thunderbird to KMail when this problem began.
Comment 5 Martin Koller 2009-09-27 09:21:24 UTC
Problem is, I have no clue about the Debian package management.
I can give you an example on openSuse, which is RPM based:
kmail without the debug information is in a package called kmail-4.3.1-156.2
Then there is another package called kdepim4-debuginfo-4.3.1-156.2 which I need to install in addition to have a nice backtrace.

If that doesn't give you enough information, please ask the question regarding the debug package again on the PIM users mailing list kdepim-users@kde.org

A hint regarding the initial problem:
Try to recreate the index files. You can do this by right-clicking on a folder -> Properties -> Maintenance -> Recreate Index
Comment 6 Christophe Marin 2009-09-27 11:48:18 UTC
You will find more details on this page.

More informations on this page: http://techbase.kde.org/Development/Tutorials/Debugging/How_to_create_useful_crash_reports

For this issue, installing the debug package for kdepim should be enough.
Comment 7 Alexis Kauffmann 2009-09-27 15:34:17 UTC
Thank you Martin and Christophe. I will try to follow your instructions and as soon as I get the information I will post it here.
Comment 8 Andrew Crouthamel 2018-09-04 18:24:29 UTC
Hello! Sorry to be the bearer of bad news, but this version of Kmail has been unmaintained for many years so I am closing this bug. Please try using the latest version of Kmail to see if your issue persists. If it does, please submit a new bug in "kmail2". Thank you!