Version: (using KDE 4.3.0) Installed from: SuSE RPMs kde team, Earlier today I submitted a bug against okular and evidently as part of the bugs.kde.org system, the bugs against okular are submitted to the okular-devel@kde.org mailing list. The problem is that this causes a bounce message to be sent back to the reporters email address. This shouldn't happen. If the bug is going to be posted to the okular-devel list as part of the bug submission process, then it should be sent under a registered kde.org user/password combination and not under the reports credentials who may, or may not, be a member of the okular-devel list. The bounce message I received after the bug submission was: Your message to Okular-devel awaits moderator approval From: okular-devel-bounces@kde.org To: drankinatty@<snipped> Date: Today 01:44:44 pm Spam Status: Spamassassin 2% probability of being spam. Full report: No, score=0.1 required=5.0 tests=AWL,RDNS_NONE autolearn=no version=3.2.5 Your mail to 'Okular-devel' with the subject [Bug 205917] New: okular does not render simple text tab alignment correctly in .odt docs Is being held until the list moderator can review it for approval. The reason it is being held: Post by non-member to a members-only list Either the message will get posted to the list, or you will receive notification of the moderator's decision. If you would like to cancel this posting, please visit the following URL: https://mail.kde.org/mailman/confirm/okular-devel/0b139fc2d4f43af6c5c9c8cb6b7a9c5277ef55f5
bugzilla_noreply@kde.org needs to be subscribed to okular-devel with no welcome message, and the nomail option checked.
Matt, I know that okular-devel needs to be subscribed to, that's not the issue. The issue is that by virtue of my selecting "okular" as the app to write the bug against, bugs.kde.org sent an e-mail to okular-devel under my e-mail address which caused the bounce to come back to me. I never e-mailed the okular-devel list. There is a bug in bugs.kde.org's handling of okular bugs that is doing this. That is what needs to be fixed. Thanks.
@David, Matt was not talking to you, but to me. @Matt: is adding that email address to the accept_these_nonmembers enough? My previous attempt was using a header_filter_rules to accept messages basing on the: «^X-Bugzilla-URL: http://bugs\.kde\.org/» filter (tried various combinations of it, without success).
Pino: yes, accept_these_nonmembers would also work. The header_filter_rules never worked for me either.
Adding bugzilla_noreply@kde.org to the accept_these_nonmembers did not work :/ Anything else I should change or try?
the only thing that i know for sure is the subscription option i mentioned earlier.
*** Bug 217184 has been marked as a duplicate of this bug. ***
It is up to the admins of the individual mailing lists that are set up to receive bug reports in bugzilla to adequately control this. Either that, or the default assignees for a product need to be changed not to use a mailing list.
@8: i don't think make it a responsibilty of every single admin is a valid solution. i guess, the bugs' maintainers configure bugzilla to forward bug reports to the respective lists, when they create the product. bugzilla should be configured to automatically handle that case, ie if a mailing list forward is set, _bugzilla_ should care for bounces (or use an address different from that of the reporter). making it a responsibility of the individual list admin means duplication of efforts, cause it has to be done on several list instead of one bugzilla, and does not ensure it will be done thoroughly.
This is confusing and still happens. I get a bounce message for every comment to bug reports on okular. That's unexpected. Can't this really be configured somewhere as this bug is WONTFIX?
(In reply to comment #10) > Can't this really be configured somewhere as this bug is WONTFIX? Unless you have mailman knowledge, no. Oh, and bugzilla has nothing to be fixed, actually. The problem is teaching mailman to filter auto-accept emails with specific headers.