Bug 205939 - Update Notifier will not apply updates and causes a Internal system error from the KDE Control Module.
Summary: Update Notifier will not apply updates and causes a Internal system error fro...
Status: RESOLVED DOWNSTREAM
Alias: None
Product: kpackagekit
Classification: Frameworks and Libraries
Component: general (show other bugs)
Version: unspecified
Platform: Ubuntu Linux
: NOR crash
Target Milestone: ---
Assignee: Steven M. Parrish
URL:
Keywords: investigated, triaged
Depends on:
Blocks:
 
Reported: 2009-09-02 01:06 UTC by Stephen Lynn
Modified: 2018-09-19 14:29 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:


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Description Stephen Lynn 2009-09-02 01:06:47 UTC
Version:            (using KDE 4.3.0)
OS:                Linux
Installed from:    Ubuntu Packages

When using the Update Notifier in the system tray to open the KDE Control Module for Software Updates, an internal system error occurs.  When Refresh or Apply All Updates is presses, the same problem occurs.  This occurs after Caching and DIRECTLY after the Downloading portion of the "Update" process (occurring at approximately 80%).  

When a backtrace is attempted the following is produced:

"This backtrace appears to be of no use.
This is probably because your packages are built in a way which prevents creation of proper backtraces, or the stack frame was seriously corrupted in the crash.

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[Thread debugging using libthread_db enabled]
[New Thread 0xb5ff39f0 (LWP 18102)]
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0xb8051430 in __kernel_vsyscall ()
[Current thread is 0 (process 18102)]

Thread 1 (Thread 0xb5ff39f0 (LWP 18102)):
#0  0xb8051430 in __kernel_vsyscall ()
#1  0xb6b6f780 in nanosleep () from /lib/tls/i686/cmov/libc.so.6
#2  0xb6b6f5be in sleep () from /lib/tls/i686/cmov/libc.so.6
#3  0xb7ea58b2 in ?? () from /usr/lib/libkdeui.so.5
#4  0xb7ea6274 in KCrash::defaultCrashHandler () from /usr/lib/libkdeui.so.5
#5  <signal handler called>
#6  0xb6f2c4fe in QWidget::mapToGlobal () from /usr/lib/libQtGui.so.4
#7  0xb6ee008b in ?? () from /usr/lib/libQtGui.so.4
#8  0xb6ee02be in QWhatsThis::showText () from /usr/lib/libQtGui.so.4
#9  0xb7ecf089 in KWhatsThisManager::eventFilter () from /usr/lib/libkdeui.so.5
#10 0xb78e5d1c in QCoreApplicationPrivate::sendThroughApplicationEventFilters () from /usr/lib/libQtCore.so.4
#11 0xb6e99e13 in QApplicationPrivate::notify_helper () from /usr/lib/libQtGui.so.4
#12 0xb6ea2418 in QApplication::notify () from /usr/lib/libQtGui.so.4
#13 0xb7e3594d in KApplication::notify () from /usr/lib/libkdeui.so.5
#14 0xb78e6a3b in QCoreApplication::notifyInternal () from /usr/lib/libQtCore.so.4
#15 0xb78fee7e in QCoreApplication::sendEvent () from /usr/lib/libQtCore.so.4
#16 0xb6edf37a in ?? () from /usr/lib/libQtGui.so.4
#17 0xb78e5d1c in QCoreApplicationPrivate::sendThroughApplicationEventFilters () from /usr/lib/libQtCore.so.4
#18 0xb6e99e13 in QApplicationPrivate::notify_helper () from /usr/lib/libQtGui.so.4
#19 0xb6ea2b11 in QApplication::notify () from /usr/lib/libQtGui.so.4
#20 0xb7e3594d in KApplication::notify () from /usr/lib/libkdeui.so.5
#21 0xb78e6a3b in QCoreApplication::notifyInternal () from /usr/lib/libQtCore.so.4
#22 0xb6ea1b7e in QApplicationPrivate::sendMouseEvent () from /usr/lib/libQtGui.so.4
#23 0xb6f11c06 in ?? () from /usr/lib/libQtGui.so.4
#24 0xb6f10ca7 in QApplication::x11ProcessEvent () from /usr/lib/libQtGui.so.4
#25 0xb6f3bc6a in ?? () from /usr/lib/libQtGui.so.4
#26 0xb649ab88 in g_main_context_dispatch () from /usr/lib/libglib-2.0.so.0
#27 0xb649e0eb in ?? () from /usr/lib/libglib-2.0.so.0
#28 0xb649e268 in g_main_context_iteration () from /usr/lib/libglib-2.0.so.0
#29 0xb7912438 in QEventDispatcherGlib::processEvents () from /usr/lib/libQtCore.so.4
#30 0xb6f3b365 in ?? () from /usr/lib/libQtGui.so.4
#31 0xb78e506a in QEventLoop::processEvents () from /usr/lib/libQtCore.so.4
#32 0xb78e54aa in QEventLoop::exec () from /usr/lib/libQtCore.so.4
#33 0xb73b4403 in QDialog::exec () from /usr/lib/libQtGui.so.4
#34 0xb7db1e84 in KMessageBox::createKMessageBox () from /usr/lib/libkdeui.so.5
#35 0xb7db3201 in KMessageBox::createKMessageBox () from /usr/lib/libkdeui.so.5
#36 0xb7db3541 in KMessageBox::detailedSorryWId () from /usr/lib/libkdeui.so.5
#37 0xb7db3671 in KMessageBox::detailedSorry () from /usr/lib/libkdeui.so.5
#38 0xb472a700 in KpkTransaction::errorCode () from /usr/lib/libkpackagekitlib.so
#39 0xb472ae53 in KpkTransaction::qt_metacall () from /usr/lib/libkpackagekitlib.so
#40 0xb78fcca8 in QMetaObject::activate () from /usr/lib/libQtCore.so.4
#41 0xb78fd932 in QMetaObject::activate () from /usr/lib/libQtCore.so.4
#42 0xb475a6d9 in PackageKit::Transaction::errorCode () from /usr/lib/libpackagekit-qt.so.11
#43 0xb4760e2e in PackageKit::TransactionPrivate::errorCode () from /usr/lib/libpackagekit-qt.so.11
#44 0xb4762551 in PackageKit::TransactionPrivate::qt_metacall () from /usr/lib/libpackagekit-qt.so.11
#45 0xb78fcca8 in QMetaObject::activate () from /usr/lib/libQtCore.so.4
#46 0xb78fd932 in QMetaObject::activate () from /usr/lib/libQtCore.so.4
#47 0xb4762d39 in PackageKit::TransactionProxy::ErrorCode () from /usr/lib/libpackagekit-qt.so.11
#48 0xb4764aa4 in PackageKit::TransactionProxy::qt_metacall () from /usr/lib/libpackagekit-qt.so.11
#49 0xb79ffd7a in ?? () from /usr/lib/libQtDBus.so.4
#50 0xb7a08187 in ?? () from /usr/lib/libQtDBus.so.4
#51 0xb78f73a0 in QObject::event () from /usr/lib/libQtCore.so.4
#52 0xb6e99e9c in QApplicationPrivate::notify_helper () from /usr/lib/libQtGui.so.4
#53 0xb6ea219e in QApplication::notify () from /usr/lib/libQtGui.so.4
#54 0xb7e3594d in KApplication::notify () from /usr/lib/libkdeui.so.5
#55 0xb78e6a3b in QCoreApplication::notifyInternal () from /usr/lib/libQtCore.so.4
#56 0xb78e7695 in QCoreApplicationPrivate::sendPostedEvents () from /usr/lib/libQtCore.so.4
#57 0xb78e788d in QCoreApplication::sendPostedEvents () from /usr/lib/libQtCore.so.4
#58 0xb79127ef in ?? () from /usr/lib/libQtCore.so.4
#59 0xb649ab88 in g_main_context_dispatch () from /usr/lib/libglib-2.0.so.0
#60 0xb649e0eb in ?? () from /usr/lib/libglib-2.0.so.0
#61 0xb649e268 in g_main_context_iteration () from /usr/lib/libglib-2.0.so.0
#62 0xb7912438 in QEventDispatcherGlib::processEvents () from /usr/lib/libQtCore.so.4
#63 0xb6f3b365 in ?? () from /usr/lib/libQtGui.so.4
#64 0xb78e506a in QEventLoop::processEvents () from /usr/lib/libQtCore.so.4
#65 0xb78e54aa in QEventLoop::exec () from /usr/lib/libQtCore.so.4
#66 0xb73b4403 in QDialog::exec () from /usr/lib/libQtGui.so.4
#67 0xb8035b1d in kdemain () from /usr/lib/libkdeinit4_kcmshell4.so
#68 0x08048642 in _start ()
#0  0xb8051430 in __kernel_vsyscall ()"
Comment 1 Dario Andres 2009-09-02 01:58:33 UTC
- What is the name of the application crashing ? (it is in the name of the window of the crash dialog)
- What is your KDE4 version ? (you are not using KDE4.3)
- Does the crash happens every time / can you reproduce it at will ?

Thanks
Comment 2 Stephen Lynn 2009-09-02 23:27:40 UTC
Dario,

-Name of crashing application: KDE Control Module (in the crash window 
dialog box heading bar it says "An internal system error has occurred - 
KDE Control Module).  This causes extreme system lag.  In fact, often 
when right-clicking the Update Notifier icon in the taskbar, it takes 
upwards to 10 minutes for the dropdown menu to appear; all other 
processes run markedly slower, as well.

-Version of KDE: KDE 4.2.2.

-Prevalence: Crash happens every time, I am able to reproduce it each 
and every time I A.) reboot Kubuntu and select to apply updates using 
the Update Notifier in my taskbar (which then launches KDE Control 
Module - Software Updates), or B.) I attempt to "Refresh" or "Apply all 
available updates" using the KDE Control Module - Software Updates.

I have included a snapshot of the problem as I am a new user and not the 
most KDE/Linux savvy person.

I appreciate your help very much.

P.S. If it helps diagnose the problem, I also have problems with the 
Plasma Dashboard Desktop crashing several times during any session.

Thank you,
Steve Lynn



Dario Andres wrote:
> https://bugs.kde.org/show_bug.cgi?id=205939
>
>
> Dario Andres <andresbajotierra@gmail.com> changed:
>
>            What    |Removed                     |Added
> ----------------------------------------------------------------------------
>              Status|UNCONFIRMED                 |NEEDSINFO
>           Component|backtraceparsing            |general
>          Resolution|                            |WAITINGFORINFO
>          AssignedTo|gkiagiad@csd.uoc.gr         |unassigned-bugs@kde.org
>             Product|drkonqi                     |kde
>
>
>
>
> --- Comment #1 from Dario Andres <andresbajotierra gmail com>  2009-09-02 01:58:33 ---
> - What is the name of the application crashing ? (it is in the name of the
> window of the crash dialog)
> - What is your KDE4 version ? (you are not using KDE4.3)
> - Does the crash happens every time / can you reproduce it at will ?
>
> Thanks
>
>
Comment 3 Dario Andres 2009-09-16 22:56:51 UTC
Thank you very much
Comment 4 Chao Feng 2013-04-14 06:30:47 UTC
This is very old bug. Do you still use update-notifier? 
1. If you still have this bug, please report to https://launchpad.net/update-notifier-kde. It is maintained there, not is KDE repo.
2. You should try out apper. It is maintained in KDE and works very well.
Comment 5 Andrew Crouthamel 2018-09-19 14:29:32 UTC
This bug has had its resolution changed, but accidentally has been left in NEEDSINFO status. I am thus closing this bug and setting the status as RESOLVED to reflect the resolution change.