Bug 188135 - No crash info with kmail
Summary: No crash info with kmail
Status: RESOLVED UNMAINTAINED
Alias: None
Product: kmail
Classification: Unmaintained
Component: general (show other bugs)
Version: unspecified
Platform: Fedora RPMs Unspecified
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2009-03-26 06:20 UTC by Arthur Pemberton
Modified: 2018-09-04 18:20 UTC (History)
5 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Arthur Pemberton 2009-03-26 06:20:45 UTC
Version:            (using KDE 4.2.1)
Installed from:    Fedora RPMs

Description of problem:
When KMail crashes, it give no useful information that I can report.

Version-Release number of selected component (if applicable):
kdepim-3.5.10-2.fc9

How reproducible:
Every crash

Steps to Reproduce:
1. Do something that crashes kmail

Actual results:
Window just disappears

Expected results:
Useful output thrown on Konsole, or KCrash report

Additional info:
I have the kdepim debug symbols installed
Comment 1 Dario Andres 2009-03-26 13:23:19 UTC
Version:            (using KDE 4.2.1)
Version-Release number of selected component (if applicable):
kdepim-3.5.10-2.fc9

You have two different KDE versions mixed. So your KMail (part of kdepim) is using the old KDE3, and probably you don't have installed the "kdebase" package for KDE3 (which contains DrKonqi). So you are not getting the crash handler dialog for that app.

Please, fix your installation.
Thanks
Comment 2 Rex Dieter 2009-03-26 20:59:38 UTC
confirmed, looks like we (fedora) omitted drkonqi from packaging.
Comment 3 Kevin Kofler 2009-03-27 01:10:50 UTC
That's not the issue. Our kdelibs3 is patched to use /usr/libexec/kde4/drkonqi from the KDE 4 kdebase-runtime. See https://bugzilla.redhat.com/show_bug.cgi?id=453243 where this was addressed long ago.
Comment 4 Dario Andres 2009-03-27 01:19:27 UTC
Then, that's a different story. Reopening
Comment 5 Kevin Kofler 2009-03-27 01:23:00 UTC
It may still turn out to be a downstream issue, mind you. But we have to figure out what's causing the bug.
Comment 6 Kevin Kofler 2009-03-27 01:30:49 UTC
Now, this is a fun bug.

I tried reproducing this with:
kdepim-3.5.10-3.fc9.i386
kdelibs3-3.5.10-3.fc9.i386
kdebase-runtime-4.2.1-2.fc9.i386

What I did:
1. Install kdepim-debuginfo.
2. Run KMail.
3. Simulate a crash with: killall -SIGSEGV kmail

Then I repeated only steps 2 and 3 multiple times, running KMail either from a Konsole with "kmail &" or from the menu. Interestingly, when I run KMail from a Konsole, I get the KDE 4 drkonqi popping up with valid backtraces including debugging symbols for kdepim. When I run it from the menu, it just vanishes. The apparent consistency might just be an accident, as for you it also doesn't work when run from a Konsole.
Comment 7 Arthur Pemberton 2009-03-27 03:51:36 UTC
According to yum:

kdebase-runtime.i386  4.2.1-2.fc9
kdebase-runtime-libs  4.2.1-2.fc9

I've only ever ran it from Konsole as `kmail` not `kmail &`

In both cases, `killall -SIGSEGV kmail` causes a KCrash report. Kmail has crashes on me several times since I installed the kdepim debug symbols, this is the first time I've seen it followed up by Kcrash report.

There have been no significant changes to my system of late. If I can a real crash again, I'll attempt `kmail &`
Comment 8 Kevin Kofler 2009-03-27 09:29:56 UTC
My suspicion is that it depends on where in the code the crash happens, which for the real crashes will always be the same place (for a given crash).
Comment 9 Arthur Pemberton 2009-05-04 08:35:01 UTC
Closing this bug as it is no longer reproducible.
Comment 10 Kevin Kofler 2009-05-08 18:40:17 UTC
Still reproducible here, just killall -SIGABRT kmail.
Comment 11 Kevin Kofler 2009-05-08 18:41:35 UTC
Also note that this might not be specific to KDE 3 apps at all, it has also been seen with Amarok 2.0.
Comment 12 Christophe Marin 2009-05-08 18:45:30 UTC
Version-Release number of selected component (if applicable):
kdepim-3.5.10-2.fc9

This version of kdepim isn't maintained anymore. So unless you can reproduce the issue with KMail 1.11.x or higher, please close this bug report.
Comment 13 Juha Tuomala 2009-05-08 20:38:15 UTC
i see this too, unfortunately.
Comment 14 Kevin Kofler 2009-05-08 20:47:35 UTC
With what apps? KMail? What version?
Comment 15 Dario Andres 2009-09-27 15:12:07 UTC
Marking as NEEDSINFO
Comment 16 Andrew Crouthamel 2018-09-04 18:20:58 UTC
Hello! Sorry to be the bearer of bad news, but this version of Kmail has been unmaintained for many years so I am closing this bug. Please try using the latest version of Kmail to see if your issue persists. If it does, please submit a new bug in "kmail2". Thank you!