Bug 185443 - Kopete crashes when I trying to add a hotmail contact
Summary: Kopete crashes when I trying to add a hotmail contact
Status: RESOLVED WORKSFORME
Alias: None
Product: kopete
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: unspecified Linux
: NOR crash
Target Milestone: ---
Assignee: Kopete Developers
URL:
Keywords: investigated, triaged
Depends on:
Blocks:
 
Reported: 2009-02-24 15:29 UTC by basu123ra
Modified: 2018-10-21 04:49 UTC (History)
2 users (show)

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Latest Commit:
Version Fixed In:


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Description basu123ra 2009-02-24 15:29:27 UTC
Version:           0.70.0 (using 4.2.00 (KDE 4.2.0), Kubuntu packages)
Compiler:          cc
OS:                Linux (x86_64) release 2.6.27-7-generic

Trying to add a contact in hotmail the kopete just crashed.

Aplicación: Kopete (kopete), señal SIGABRT
0x00007fd0bcb566e1 in nanosleep () from /lib/libc.so.6
[Current thread is 0 (LWP 5878)]

Thread 3 (Thread 0x40ec3950 (LWP 6620)):
#0  0xffffffffff6001bb in ?? ()
#1  0x0000000040ec2cb0 in ?? ()
#2  0x00007fffca3f05fc in ?? ()
Backtrace stopped: previous frame identical to this frame (corrupt stack?)

Thread 2 (Thread 0x41769950 (LWP 6621)):
#0  0x00007fd0ba9852d9 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/libpthread.so.0
#1  0x00007fd0be3de349 in QWaitCondition::wait () from /usr/lib/libQtCore.so.4
#2  0x00007fd0bf73229c in ?? () from /usr/lib/libQtNetwork.so.4
#3  0x00007fd0be3dd362 in ?? () from /usr/lib/libQtCore.so.4
#4  0x00007fd0ba9813ea in start_thread () from /lib/libpthread.so.0
#5  0x00007fd0bcb94cbd in clone () from /lib/libc.so.6
#6  0x0000000000000000 in ?? ()

Thread 1 (Thread 0x7fd0c21ee6f0 (LWP 5878)):
[KCrash Handler]
#5  0x00007fd0bcae1015 in raise () from /lib/libc.so.6
#6  0x00007fd0bcae2b83 in abort () from /lib/libc.so.6
#7  0x00007fd0bcad9d89 in __assert_fail () from /lib/libc.so.6
#8  0x00007fd0ac11cb11 in MSN::NotificationServerConnection::addGroup () from /usr/lib/libmsn.so.0.1
#9  0x00007fd0ac3b2bfe in ?? () from /usr/lib/kde4/kopete_wlm.so
#10 0x00007fd0c0ed8724 in Kopete::Account::addContact () from /usr/lib/libkopete.so.4
#11 0x00007fd0ac39b9c9 in ?? () from /usr/lib/kde4/kopete_wlm.so
#12 0x000000000045797f in _start ()
Comment 1 Dario Andres 2009-02-24 23:09:47 UTC
What is your "libmsn" package version?
If you can reproduce the crash at will, may you read http://techbase.kde.org/Development/Tutorials/Debugging/How_to_create_useful_crash_reports and post a complete backtrace here? 
You need to install the "kdenetwork-dbg" package.
Thanks :)
Comment 2 Raymond 2009-03-12 01:01:43 UTC
Kopete crashed and caused signal 11 (SIGSEGV)
Unable to create a valid backtrace.

This happens every time I try to add a hotmail contact.

(no debugging symbols found)
0xb8027430 in __kernel_vsyscall ()
[Current thread is 0 (LWP 5726)]

Thread 2 (Thread 0xb4216b90 (LWP 5729)):
#0  0xb8027430 in __kernel_vsyscall ()
#1  0xb6241df1 in select () from /lib/tls/i686/cmov/libc.so.6
#2  0xb6e60150 in ?? () from /usr/lib/libQtCore.so.4
#3  0xb6d906ae in ?? () from /usr/lib/libQtCore.so.4
#4  0xb5e8750f in start_thread () from /lib/tls/i686/cmov/libpthread.so.0
#5  0xb6249a0e in clone () from /lib/tls/i686/cmov/libc.so.6

Thread 1 (Thread 0xb58326c0 (LWP 5726)):
#0  0xb8027430 in __kernel_vsyscall ()
#1  0xb6204f36 in nanosleep () from /lib/tls/i686/cmov/libc.so.6
#2  0xb6204d4e in sleep () from /lib/tls/i686/cmov/libc.so.6
#3  0xb7426d72 in ?? () from /usr/lib/libkdeui.so.5
#4  0xb7427734 in KCrash::defaultCrashHandler () from /usr/lib/libkdeui.so.5
#5  <signal handler called>
#6  0xb2b9aa3c in ?? () from /usr/lib/kde4/kopete_wlm.so
#7  0xb7d259dc in Kopete::Account::addContact () from /usr/lib/libkopete.so.4
#8  0xb2b8198c in ?? () from /usr/lib/kde4/kopete_wlm.so
#9  0x08099a18 in _start ()
#0  0xb8027430 in __kernel_vsyscall ()
Comment 3 Dario Andres 2009-03-12 01:08:21 UTC
@Raymond:
If you can reproduce the crash at will, may you read
http://techbase.kde.org/Development/Tutorials/Debugging/How_to_create_useful_crash_reports
and post a complete backtrace here? 
Thanks :)
Comment 4 Raymond 2009-03-12 23:30:22 UTC
The program says it is unable to create a valid backtrace. Tonight I tried it on my Laptop, same results. I added a contact via Pidgin which worked but did not show in Kopete. I had to delete my account and re-enter it for the buddy to show up. Now I tried clicking on Video, it just freezes. It did find a screen with "Acer Crystal Eye Webcam" but only once and then froze.
Comment 5 Dario Andres 2009-03-13 11:31:04 UTC
@Raymond: you need to install the debug package for kdenetwork ("kdenetwork-dbg" in Ubuntu) to get a full backtrace
Comment 6 Dario Andres 2009-04-17 18:43:52 UTC
Marking as NEEDSINFO
Comment 7 Andrew Crouthamel 2018-09-19 04:35:23 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 8 Andrew Crouthamel 2018-10-21 04:49:45 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!