181351 – Crashes when opening mail. Probably due to attachment or encoding.

Bug 181351 - Crashes when opening mail. Probably due to attachment or encoding.

Summary: Crashes when opening mail. Probably due to attachment or encoding.

Status:	RESOLVED UNMAINTAINED

Alias:	None

Product:	kmail
Classification:	Applications
Component:	general (show other bugs)
Version:	1.10.3
Platform:	unspecified Linux

Importance:	NOR crash
Target Milestone:	---
Assignee:	kdepim bugs

URL:
Keywords:

Duplicates (6):	183745 191274 222378 247569 272896 283649 (view as bug list)
Depends on:
Blocks:

Reported:	2009-01-19 22:50 UTC by Johan
Modified:	2012-08-19 10:49 UTC (History)
CC List:	11 users (show)

See Also:
Latest Commit:
Version Fixed In:

Attachments
New crash information added by DrKonqi (9.52 KB, text/plain) 2010-05-03 18:21 UTC, Zdeno	Details
New crash information added by DrKonqi (6.45 KB, text/plain) 2011-04-14 14:11 UTC, Nicos Gollan	Details
New crash information added by DrKonqi (4.29 KB, text/plain) 2011-05-24 08:58 UTC, cybfr	Details
New crash information added by DrKonqi (4.97 KB, text/plain) 2011-07-22 18:28 UTC, Steven Ringwald	Details
View All Add an attachment

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Description Johan 2009-01-19 22:50:20 UTC

Version:           1.10.3 (using 4.1.3 (KDE 4.1.3), Kubuntu packages)
Compiler:          cc
OS:                Linux (i686) release 2.6.27-9-generic

This bug happens when I click (open) a certain mail message. As I cannot open the message I'm uncertain as to why it happens on this message. But it's a large message (4MB) . However, other larger messages can be opened.

Printout from kmail:

kmail(6835) KMReaderWin::setMsg: ( 550313 , last 417866 ) "bitmappar från körning" "Peter Nordin" , readyToShow true
kmail(6835) KMReaderWin::overrideCodec:  mOverrideEncoding == ' "" '
kmail(6835) KMMessage::findDwBodyPart: text   plain
kmail(6835) KMMessage::findDwBodyPart: application   ms-tnef
kmail(6835) KMReaderWin::overrideCodec:  mOverrideEncoding == ' "" '
kmail(6835) partNode::fillMimePartTree:       Inserting one item into MimePartTree
kmail(6835) partNode::fillMimePartTree:                 Content-Type: "Multipart/Mixed"
kmail(6835) partNode::fillMimePartTree:       Inserting one item into MimePartTree
kmail(6835) partNode::fillMimePartTree:                 Content-Type: "application/ms-tnef"
kmail(6835) partNode::fillMimePartTree:       Inserting one item into MimePartTree
kmail(6835) partNode::fillMimePartTree:                 Content-Type: "text/plain"
kmail(6835) KMail::SpamHeaderAnalyzer::getSpamScores:
kmail(6835) KMail::SpamHeaderAnalyzer::getSpamScores: Score could not be extracted from header ' "No, score=x tagged_above=-999 required=7 tests=[]" '
kmail(6835) KMail::FancyHeaderStyle::format: Multiple / No addressees matched email address; Count is 0
kmail(6835) KMail::ObjectTreeParser::parseObjectTree: node OK,  showOnlyOneMimePart:  FALSE
kmail(6835) KMail::ObjectTreeParser::parseObjectTree: node OK,  showOnlyOneMimePart:  FALSE
kmail(6835) KMReaderWin::overrideCodec:  mOverrideEncoding == ' "" '
ASSERT: "d" in file /usr/include/ksharedptr.h, line 116
*** KMail got signal 6 (Crashing)
KCrash: Application 'kmail' crashing...



Start of offending email:

Status: R
X-Status: N
X-KMail-EncryptionState:
X-KMail-SignatureState:
X-KMail-MDN-Sent:

This is a multi-part message in MIME format.

------_=_NextPart_001_01C97A53.587E6317
Content-Type: text/plain;
        charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable



Start of second part of email:



------_=_NextPart_001_01C97A53.587E6317
Content-Type: application/ms-tnef;
        name="winmail.dat"
Content-Transfer-Encoding: base64
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End of the large part:

AAgww05mS1N6yQEeAAM3AQAAAAQAAABCTVAAAwAFNwEAAAAeAAc3AQAAAB8AAABHcmlkXzIwMDkt
MDEtMTlfMTctMTAtMjhfMi5CTVAAAAMACzf/////HgAONwEAAAAPAAAAaW1hZ2UveC1tcy1ibXAA
AL0s

------_=_NextPart_001_01C97A53.587E6317--



Backtrace:



Application: KMail (kmail), signal SIGABRT
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[Thread debugging using libthread_db enabled]
[New Thread 0xb40ec6c0 (LWP 6796)]
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[KCrash handler]
#6  0xb7f07430 in __kernel_vsyscall ()
#7  0xb6373880 in raise () from /lib/tls/i686/cmov/libc.so.6
#8  0xb6375248 in abort () from /lib/tls/i686/cmov/libc.so.6
#9  0xb7cf8795 in qt_message_output () from /usr/lib/libQtCore.so.4
#10 0xb7cf8872 in qFatal () from /usr/lib/libQtCore.so.4
#11 0xb7cf8915 in qt_assert () from /usr/lib/libQtCore.so.4
#12 0xb76a7368 in ?? () from /usr/lib/libkmailprivate.so.4
#13 0xb76bee0b in ?? () from /usr/lib/libkmailprivate.so.4
#14 0xb76b0a08 in ?? () from /usr/lib/libkmailprivate.so.4
#15 0xb76b1397 in ?? () from /usr/lib/libkmailprivate.so.4
#16 0xb76b16c1 in ?? () from /usr/lib/libkmailprivate.so.4
#17 0xb76bef4b in ?? () from /usr/lib/libkmailprivate.so.4
#18 0xb76b0a08 in ?? () from /usr/lib/libkmailprivate.so.4
#19 0xb751160f in ?? () from /usr/lib/libkmailprivate.so.4
#20 0xb750ac30 in ?? () from /usr/lib/libkmailprivate.so.4
#21 0xb750ae30 in ?? () from /usr/lib/libkmailprivate.so.4
#22 0xb7510d80 in ?? () from /usr/lib/libkmailprivate.so.4
#23 0xb7e05a60 in QMetaObject::activate () from /usr/lib/libQtCore.so.4
#24 0xb7e067e2 in QMetaObject::activate () from /usr/lib/libQtCore.so.4
#25 0xb7e407a7 in QTimer::timeout () from /usr/lib/libQtCore.so.4
#26 0xb7e0c40e in QTimer::timerEvent () from /usr/lib/libQtCore.so.4
#27 0xb7e0053f in QObject::event () from /usr/lib/libQtCore.so.4
#28 0xb66df8ec in QApplicationPrivate::notify_helper ()
   from /usr/lib/libQtGui.so.4
#29 0xb66e772e in QApplication::notify () from /usr/lib/libQtGui.so.4
#30 0xb7076b2d in KApplication::notify () from /usr/lib/libkdeui.so.5
#31 0xb7df0e61 in QCoreApplication::notifyInternal ()
   from /usr/lib/libQtCore.so.4
#32 0xb7e1ed81 in ?? () from /usr/lib/libQtCore.so.4
#33 0xb7e1b520 in ?? () from /usr/lib/libQtCore.so.4
#34 0xb62a56f8 in g_main_context_dispatch () from /usr/lib/libglib-2.0.so.0
#35 0xb62a8da3 in ?? () from /usr/lib/libglib-2.0.so.0
#36 0xb62a8f61 in g_main_context_iteration () from /usr/lib/libglib-2.0.so.0
#37 0xb7e1b478 in QEventDispatcherGlib::processEvents ()
   from /usr/lib/libQtCore.so.4
#38 0xb6779ea5 in ?? () from /usr/lib/libQtGui.so.4
#39 0xb7def52a in QEventLoop::processEvents () from /usr/lib/libQtCore.so.4
#40 0xb7def6ea in QEventLoop::exec () from /usr/lib/libQtCore.so.4
#41 0xb7df1da5 in QCoreApplication::exec () from /usr/lib/libQtCore.so.4
#42 0xb66df767 in QApplication::exec () from /usr/lib/libQtGui.so.4
#43 0x0804a6c0 in _start ()
#0  0xb7f07430 in __kernel_vsyscall ()

Comment 1 Dario Andres 2009-01-19 23:48:01 UTC

As you can reproduce the crash at will, may you read http://techbase.kde.org/Development/Tutorials/Debugging/How_to_create_useful_crash_reports and post a complete backtrace here? Thanks :)

Comment 2 Johan 2009-01-20 09:10:41 UTC

(In reply to comment #1)
> As you can reproduce the crash at will, may you read
> http://techbase.kde.org/Development/Tutorials/Debugging/How_to_create_useful_crash_reports
> and post a complete backtrace here? Thanks :)
> 

OK, I'm new to kubuntu but I've downloaded kdepim-dbg now and guess the backtrace below is more useful? If you contact me directly on my email I can probably get the guy that sent me this mail send you a copy also and maybe you can repeat the crash locally.

Thanks for the help!

Application: KMail (kmail), signal SIGABRT
[Thread debugging using libthread_db enabled]
[New Thread 0xb42766c0 (LWP 7044)]
[New Thread 0xb1018b90 (LWP 7060)]
[KCrash handler]
#6  0xb8091430 in __kernel_vsyscall ()
#7  0xb64fd880 in raise () from /lib/tls/i686/cmov/libc.so.6
#8  0xb64ff248 in abort () from /lib/tls/i686/cmov/libc.so.6
#9  0xb7e82795 in qt_message_output () from /usr/lib/libQtCore.so.4
#10 0xb7e82872 in qFatal () from /usr/lib/libQtCore.so.4
#11 0xb7e82915 in qt_assert () from /usr/lib/libQtCore.so.4
#12 0xb7831368 in KMail::ObjectTreeParser::processApplicationMsTnefSubtype (
    this=0xbf98f890, node=0xa961088, result=@0xbf98f828)
    at /usr/include/ksharedptr.h:116
#13 0xb7848e0b in process (this=0xa89b4d0, otp=0xbf98f890, node=0xa961088, 
    result=@0xbf98f828)
    at /build/buildd/kdepim-4.1.3/kmail/bodypartformatter.cpp:114
#14 0xb783aa08 in KMail::ObjectTreeParser::parseObjectTree (this=0xbf98f890, 
    node=0xa961088)
    at /build/buildd/kdepim-4.1.3/kmail/objecttreeparser.cpp:289
#15 0xb783b397 in KMail::ObjectTreeParser::stdChildHandling (this=0xbf98fabc, 
    child=0xab7ee80)
    at /build/buildd/kdepim-4.1.3/kmail/objecttreeparser.cpp:1088
#16 0xb783b6c1 in KMail::ObjectTreeParser::processMultiPartMixedSubtype (
    this=0xbf98fabc, node=0xad37e98)
    at /build/buildd/kdepim-4.1.3/kmail/objecttreeparser.cpp:1101
#17 0xb7848f4b in process (this=0xa9bc258, otp=0xbf98fabc, node=0xad37e98, 
    result=@0xbf98f988)
    at /build/buildd/kdepim-4.1.3/kmail/bodypartformatter.cpp:118
#18 0xb783aa08 in KMail::ObjectTreeParser::parseObjectTree (this=0xbf98fabc, 
    node=0xad37e98)
    at /build/buildd/kdepim-4.1.3/kmail/objecttreeparser.cpp:289
#19 0xb769b60f in KMReaderWin::parseMsg (this=0xa60e768, aMsg=0xb555358)
    at /build/buildd/kdepim-4.1.3/kmail/kmreaderwin.cpp:1558
#20 0xb7694c30 in KMReaderWin::displayMessage (this=0xa60e768)
    at /build/buildd/kdepim-4.1.3/kmail/kmreaderwin.cpp:1489
#21 0xb7694e30 in KMReaderWin::updateReaderWin (this=0xa60e768)
    at /build/buildd/kdepim-4.1.3/kmail/kmreaderwin.cpp:1429
#22 0xb769ad80 in KMReaderWin::qt_metacall (this=0xa60e768, 
    _c=QMetaObject::InvokeMetaMethod, _id=6, _a=0xbf98fdc8)
    at /build/buildd/kdepim-4.1.3/obj-i486-linux-gnu/kmail/kmreaderwin.moc:162
#23 0xb7f8fa60 in QMetaObject::activate () from /usr/lib/libQtCore.so.4
#24 0xb7f907e2 in QMetaObject::activate () from /usr/lib/libQtCore.so.4
#25 0xb7fca7a7 in QTimer::timeout () from /usr/lib/libQtCore.so.4
#26 0xb7f9640e in QTimer::timerEvent () from /usr/lib/libQtCore.so.4
#27 0xb7f8a53f in QObject::event () from /usr/lib/libQtCore.so.4
#28 0xb68698ec in QApplicationPrivate::notify_helper ()
   from /usr/lib/libQtGui.so.4
#29 0xb687172e in QApplication::notify () from /usr/lib/libQtGui.so.4
#30 0xb7200b2d in KApplication::notify (this=0xbf990578, receiver=0xa60e7b8, 
    event=0xbf99025c)
    at /build/buildd/kde4libs-4.1.3/kdeui/kernel/kapplication.cpp:311
#31 0xb7f7ae61 in QCoreApplication::notifyInternal ()
   from /usr/lib/libQtCore.so.4
#32 0xb7fa8d81 in ?? () from /usr/lib/libQtCore.so.4
#33 0xb7fa5520 in ?? () from /usr/lib/libQtCore.so.4
#34 0xb642f6f8 in g_main_context_dispatch () from /usr/lib/libglib-2.0.so.0
#35 0xb6432da3 in ?? () from /usr/lib/libglib-2.0.so.0
#36 0xb6432f61 in g_main_context_iteration () from /usr/lib/libglib-2.0.so.0
#37 0xb7fa5478 in QEventDispatcherGlib::processEvents ()
   from /usr/lib/libQtCore.so.4
#38 0xb6903ea5 in ?? () from /usr/lib/libQtGui.so.4
#39 0xb7f7952a in QEventLoop::processEvents () from /usr/lib/libQtCore.so.4
#40 0xb7f796ea in QEventLoop::exec () from /usr/lib/libQtCore.so.4
#41 0xb7f7bda5 in QCoreApplication::exec () from /usr/lib/libQtCore.so.4
#42 0xb6869767 in QApplication::exec () from /usr/lib/libQtGui.so.4
#43 0x0804a6c0 in main (argc=)
    at /build/buildd/kdepim-4.1.3/kmail/main.cpp:146
#0  0xb8091430 in __kernel_vsyscall ()

Comment 3 Jaime Torres 2009-01-31 13:14:30 UTC

As you are able to reproduce it at will.
Let the developers check with you if they can solve this bug.

Comment 4 Christophe Marin 2009-05-30 18:58:34 UTC

*** Bug 191274 has been marked as a duplicate of this bug. ***

Comment 5 Christophe Marin 2009-10-23 10:23:26 UTC

*** Bug 183745 has been marked as a duplicate of this bug. ***

Comment 6 Christophe Marin 2010-03-28 03:15:15 UTC

*** Bug 222378 has been marked as a duplicate of this bug. ***

Comment 7 Zdeno 2010-05-03 18:21:38 UTC

Created attachment 43198 [details]
New crash information added by DrKonqi

KMail / Kontact crashed not only when opening new mail (with winmail.dat "attachment"), but it crashed every time trying to open that mail (i have to open it trough webmail).

The "problematic" email is about 725 kB , has the winmail.dat "attachment" (application/ms-tnef), which contains these files:
EmbeddedRTF.rtf 	37 k  	[ application/rtf ]     (formated email body itself)
image001.png 	149 k  	[ image/png ]
image002.jpg 	1.6 k  	[ image/jpeg ]
AUTH_Sevitech_plán_práce_01052010_31052010.mpp 	353 k  	[ application/vnd.ms-project ]

Comment 8 Pino Toscano 2010-08-12 22:33:24 UTC

*** Bug 247569 has been marked as a duplicate of this bug. ***

Comment 9 Nicos Gollan 2011-04-14 14:11:08 UTC

Created attachment 58957 [details]
New crash information added by DrKonqi

kontact (4.4.10) on KDE Platform 4.6.1 (4.6.1) using Qt 4.7.2

- What I was doing when the application crashed:

Trying to open a mail message with unknown content.

-- Backtrace (Reduced):
#6  d_func (this=0x0, url=...) at ../../kdecore/services/kmimetype.h:48
#7  KMimeType::iconName (this=0x0, url=...) at ../../kdecore/services/kmimetype.cpp:581
#8  0x00007f2754dde33f in KMail::ObjectTreeParser::processApplicationMsTnefSubtype (this=0x7fff90b4f4d0, node=<value optimized out>, result=<value optimized out>) at ../../kmail/objecttreeparser.cpp:2061
#9  0x00007f2754de111d in KMail::ObjectTreeParser::parseObjectTree (this=0x7fff90b4f4d0, node=0x29d2fd0) at ../../kmail/objecttreeparser.cpp:318
#10 0x00007f2754de14c5 in KMail::ObjectTreeParser::stdChildHandling (this=0x7fff90b4f7e0, child=0x28ee3a0) at ../../kmail/objecttreeparser.cpp:1278

Comment 10 Christophe Marin 2011-05-10 00:56:29 UTC

*** Bug 272896 has been marked as a duplicate of this bug. ***

Comment 11 cybfr 2011-05-24 08:58:43 UTC

Created attachment 60258 [details]
New crash information added by DrKonqi

kmail (1.13.7) on KDE Platform 4.6.2 (4.6.2) using Qt 4.7.3

- What I was doing when the application crashed:

Trying to open a mail with winmail.dat attachment. winmail.dat contains :
$ tnef -vt winmail.dat 
      80968     |      2011/05/23 22:28:13     |     Guide-auteur.pdf             |       Guide-auteur.pdf
      80629     |      2011/05/23 22:28:22     |     Guide-coordonnateur.pdf  |      Guide-coordonnateur.pdf

-- Backtrace (Reduced):
#6  0x00007fd6aa21dd61 in KMimeType::iconName(KUrl const&) const () from /usr/lib/libkdecore.so.5
#7  0x00007fd6a991445f in KMail::ObjectTreeParser::processApplicationMsTnefSubtype (this=0x7fffc7a05b10, node=<value optimized out>, result=<value optimized out>) at ../../kmail/objecttreeparser.cpp:2061
#8  0x00007fd6a991723d in KMail::ObjectTreeParser::parseObjectTree (this=0x7fffc7a05b10, node=0x226bc10) at ../../kmail/objecttreeparser.cpp:318
#9  0x00007fd6a99175e5 in KMail::ObjectTreeParser::stdChildHandling (this=0x7fffc7a05e20, child=0x227f400) at ../../kmail/objecttreeparser.cpp:1278
#10 0x00007fd6a9917974 in KMail::ObjectTreeParser::processMultiPartMixedSubtype (this=<value optimized out>, node=<value optimized out>) at ../../kmail/objecttreeparser.cpp:1291

Comment 12 Steven Ringwald 2011-07-22 18:28:47 UTC

Created attachment 62095 [details]
New crash information added by DrKonqi

kmail (1.13.6) on KDE Platform 4.6.5 (4.6.5) using Qt 4.7.2

I was reading an email that contained a large photo attachment

-- Backtrace (Reduced):
#6  d_func (this=0x0, url=...) at ../../kdecore/services/kmimetype.h:48
#7  KMimeType::iconName (this=0x0, url=...) at ../../kdecore/services/kmimetype.cpp:581
#8  0x00000035beb22922 in KMail::ObjectTreeParser::processApplicationMsTnefSubtype (this=0x7fff9f336000, node=<value optimized out>, result=<value optimized out>) at ../../kmail/objecttreeparser.cpp:2061
#9  0x00000035beb259a1 in KMail::ObjectTreeParser::parseObjectTree (this=0x7fff9f336000, node=0xe96a190) at ../../kmail/objecttreeparser.cpp:318
#10 0x00000035beb25cc3 in KMail::ObjectTreeParser::stdChildHandling (this=0x7fff9f3362a0, child=0xff781a0) at ../../kmail/objecttreeparser.cpp:1278

Comment 13 Christophe Marin 2011-10-09 15:53:38 UTC

*** Bug 283649 has been marked as a duplicate of this bug. ***

Comment 14 Myriam Schweingruber 2012-08-19 10:49:43 UTC

Thank you for your report. Kmail1 is currently unmaintained and the code has changed sufficiently in Kmail2 so the backtraces are not really useful anymore. Should you experience the same crash in Kmail 4.8.5 or later, please open a new report for Kmail2. Thank you for your understanding