Bug 166788 - Sometimes wrongly displays a timeout error
Summary: Sometimes wrongly displays a timeout error
Status: RESOLVED WORKSFORME
Alias: None
Product: konqueror
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: Debian testing Linux
: NOR normal
Target Milestone: ---
Assignee: Konqueror Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2008-07-17 00:12 UTC by Torquil Macdonald Sørensen
Modified: 2010-12-19 14:08 UTC (History)
2 users (show)

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Version Fixed In:
Sentry Crash Report:


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Description Torquil Macdonald Sørensen 2008-07-17 00:12:46 UTC
Version:            (using KDE 4.0.98)
Installed from:    Debian testing/unstable Packages

Sometimes konqueror displays the "Timeout error" page without having had to wait for a response from the server, i.e. the error page appears immediately after clicking a link. The error page start with:

The requested operation could not be completed
Timeout Error

It then displays the timeout values:
Timeout for establishing a connection: 20 seconds
Timeout for receiving a response: 600 seconds
Timeout for accessing proxy servers: 10 seconds

But I am positive that I have not been waiting for even 1 second, each time before the page has appeared. If I go back again and try once more it has worked every time.

Best regards,
Torquil Sørensen
Comment 1 Frank Reininghaus 2008-07-30 20:33:29 UTC
Thanks for the report. Is this still reproducible with Konqueror 4.1? And if yes, could you provide a link to a problematic page or any other information that might help to reproduce the bug?
Comment 2 Torquil Macdonald Sørensen 2008-08-06 09:28:32 UTC
Hi, I haven't seen exactly the same error message with Konqueror from KDE4.1. I have seen a message saying that there was a connection problem, which has appeared immediately after clicking on a link, but not the same as the one I describe above (not with any timeout info). This has e.g. happened several times on bugs.kde.org (e.g. when clicking on the "Continue" buttons in the bug reporting wizard). I guess a lot of the bugs.kde.org users are using a brand new konqueror, so if nobody else has reported the original problem may have been fixed, and the error messages I have seen later may have been coming from some network problem between me and the outside world.

Torquil
Comment 3 Frank Reininghaus 2008-08-31 23:12:10 UTC
I'm closing this report. Tourquil, please reopen if you find a way to reproduce the bug. Thanks!
Comment 4 Chris Samuel 2010-04-02 01:31:20 UTC
Just to confirm that I've been seeing this bug with Konqueror in KDE4 through to KDE 4.4.1 (just downloading the Ubuntu packages for KDE 4.4.2) and I've stumbled across a site that has done it three times in a row.  It works perfectly in Firefox.  I also get the same issue in Konqueror trying to sign in on the front page once I have signed up in Firefox.

Trying to sign up for a (free) Pixelpipe account here:

https://pixelpipe.com/signup

I get the following timeout error within about 2-3 seconds on hitting the "Sign Up" button.

Details of the Request:
URL: https://pixelpipe.com/signup
Protocol: https
Date and Time: Friday 02 April 2010 10:25
Additional Information: pixelpipe.com
Description:
Although contact was made with the server, a response was not received within the amount of time allocated for the request as follows:
Timeout for establishing a connection: 20 seconds
Timeout for receiving a response: 600 seconds
Timeout for accessing proxy servers: 10 seconds
Please note that you can alter these timeout settings in the KDE System Settings, by selecting Network Settings -> Connection Preferences.
Possible Causes:
There may have been a problem at some point along the network path between the server and this computer.
The server was too busy responding to other requests to respond.
Possible Solutions:
Try again, either now or at a later time.
Contact the administrator of the server for further assistance.


Please can this bug be reopened and investigated ?
Comment 5 Chris Samuel 2010-04-02 01:36:58 UTC
Ironically I got the same timeout error when clicking on the link back to this bug from the output of the process_bug.cgi link from submitting that last message, again within just a second or two of clicking.

This is KDE 4.4.1 on and an Intel AMD64 (Intel(R) Core(TM)2 Quad CPU @ 2.40GHz) Kubuntu 9.10 using the Kubuntu PPA for the latest release (still downloading 4.4.2).

chris@quad:~$ apt-cache policy konqueror
konqueror:
  Installed: 4:4.4.1-0ubuntu1~karmic1~ppa1
  Candidate: 4:4.4.2-0ubuntu1~karmic1~ppa2
  Version table:
     4:4.4.2-0ubuntu1~karmic1~ppa2 0
        500 http://ppa.launchpad.net karmic/main Packages
 *** 4:4.4.1-0ubuntu1~karmic1~ppa1 0
        100 /var/lib/dpkg/status
     4:4.3.5-0ubuntu1~karmic1 0
        500 http://mirrors.uwa.edu.au karmic-backports/main Packages
        500 http://archive.ubuntu.com karmic-backports/main Packages
     4:4.3.2-0ubuntu3 0
        500 http://mirrors.uwa.edu.au karmic/main Packages
        500 http://archive.ubuntu.com karmic/main Packages
Comment 6 Chris Samuel 2010-04-11 15:48:07 UTC
I can confirm this bug still exists in KDE 4.4.2.

root@quad:~# apt-cache policy konqueror
konqueror:
  Installed: 4:4.4.2-0ubuntu1~karmic1~ppa2
  Candidate: 4:4.4.2-0ubuntu1~karmic1~ppa2
  Version table:
 *** 4:4.4.2-0ubuntu1~karmic1~ppa2 0
        500 http://ppa.launchpad.net karmic/main Packages
        100 /var/lib/dpkg/status
     4:4.3.5-0ubuntu1~karmic1 0
        500 http://mirrors.uwa.edu.au karmic-backports/main Packages
        500 http://archive.ubuntu.com karmic-backports/main Packages
     4:4.3.2-0ubuntu3 0
        500 http://mirrors.uwa.edu.au karmic/main Packages
        500 http://archive.ubuntu.com karmic/main Packages
Comment 7 Chris Samuel 2010-06-13 04:23:43 UTC
Whilst the bug still happens in KDE 4.5.0 beta2 the message has now changed to:

The requested operation could not be completed
Connection to Server Closed Unexpectedly
Details of the Request:
URL: https://pixelpipe.com/signin
Protocol: https
Date and Time: Sunday 13 June 2010 12:16
Additional Information: pixelpipe.com
Description:
Although a connection was established to pixelpipe.com, the connection was closed at an unexpected point in the communication.
Possible Causes:
There may have been a problem with your network connection.
There may have been a problem at some point along the network path between the server and this computer.
A protocol error may have occurred, causing the server to close the connection as a response to the error.
Possible Solutions:
Try again, either now or at a later time.
Contact the administrator of the server for further assistance.
Contact your appropriate computer support system, whether the system administrator, or technical support group for further assistance.

I can confirm the website works with Firefox and Google Chromium.

root@quad:~# apt-cache policy konqueror
konqueror:
  Installed: 4:4.4.85-0ubuntu1~lucid1~ppa1
  Candidate: 4:4.4.85-0ubuntu1~lucid1~ppa1
  Version table:
 *** 4:4.4.85-0ubuntu1~lucid1~ppa1 0
        500 http://ppa.launchpad.net/kubuntu-ppa/beta/ubuntu/ lucid/main Packages
        100 /var/lib/dpkg/status
     4:4.4.4-0ubuntu1~lucid1~ppa1 0
        500 http://ppa.launchpad.net/kubuntu-ppa/ppa/ubuntu/ lucid/main Packages
     4:4.4.2-0ubuntu2 0
        500 http://mirror.linux.org.au/ubuntu/ lucid/main Packages
        500 http://mirrors.uwa.edu.au/ubuntu/ lucid/main Packages
Comment 8 Chris Samuel 2010-12-19 14:08:25 UTC
This no longer seems to happen in KDE 4.6.0 beta 2.