Bug 140747 - Usability: Distinguish or merge concepts of "mail templates" and "custom templates"
Summary: Usability: Distinguish or merge concepts of "mail templates" and "custom temp...
Status: CONFIRMED
Alias: None
Product: kmail2
Classification: Applications
Component: UI (show other bugs)
Version: 4.10 pre
Platform: unspecified Linux
: NOR wishlist with 20 votes (vote)
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2007-01-28 00:39 UTC by Christoph Roeder
Modified: 2012-12-05 16:22 UTC (History)
5 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
settings dialog for custom templates (55.74 KB, image/png)
2007-01-28 18:14 UTC, Christoph Roeder
Details
empty "new" menu (18.28 KB, image/png)
2007-01-28 18:15 UTC, Christoph Roeder
Details

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Description Christoph Roeder 2007-01-28 00:39:15 UTC
Version:           Unbekannt (using KDE 3.5.6, Kubuntu (edgy) 4:3.5.6-0ubuntu1~edgy1)
Compiler:          Target: i486-linux-gnu
OS:                Linux (i686) release 2.6.17-10-generic

I created an mail-template for type "common", but it's not available at File: New: New Message from Template.
Comment 1 Philip Rodrigues 2007-01-28 18:05:11 UTC
I can't reproduce this. I open a new message, type something in it, then Message->Save as template. It is then available in the menu. Am I missing some other step?
Comment 2 Christoph Roeder 2007-01-28 18:13:30 UTC
I used the new Settings-Menu "Custom Templates".

I'll attach an 2 screenshots, hope this will help.
Comment 3 Christoph Roeder 2007-01-28 18:14:17 UTC
Created attachment 19457 [details]
settings dialog for custom templates
Comment 4 Christoph Roeder 2007-01-28 18:15:22 UTC
Created attachment 19458 [details]
empty "new" menu
Comment 5 Allen Winter 2007-01-28 20:36:57 UTC
The "New Message from Template" menu is taken from the templates folder. So, you need to create some messages in the templates folder first.  The menu does not look in the custom templates.

I know. This is a big usability problem that we just didn't have the time to finish before the 3.5.6 release.  I hope we can improve things for 3.5.7.

I will leave this bug open until we can fix the usability problems.

Comment 6 Christoph Roeder 2007-01-28 21:18:34 UTC
Ok, good to know ;)
Comment 7 Thomas McGuire 2007-07-17 13:39:00 UTC
Mass-changing component to "templates" and adding original template author to 
CC list.
Comment 8 Maciej Pilichowski 2008-04-08 12:45:29 UTC
The problem is also (?) that there is not such category as "new message" (only reply, forward) -- those are distinct templates since %QUOTE (for example) does not make sense in "new message".
Comment 9 Jaime Torres 2008-09-23 08:56:51 UTC
In kmail 1.10.1, there are templates for new message.
Comment 10 werner 2009-02-08 18:07:38 UTC
oh, well - I just stumbeled over the same issue here with kmail 1.11.0 :)
- and although I could confirm Allen's explanation (comment #5),
I find it very confusing, not to use the templates defined in kmail-settings-editor-custom templates in the 'file-new' menu, but rather messages stored in the 'template' folder
(which can't handle placeholders, anyways).
Comment 11 Bernd Oliver Sünderhauf 2012-12-05 16:22:37 UTC
Still applies to kmail2.
This is basically "by design", but the design isn't good usability-wise.
We can either distinguish the two concepts more, or try to merge them.
Either way, this needs improvement.