Bug 90993

Summary:	Error message for IMAP connection problem too cluttered
Product:	[Unmaintained] kmail	Reporter:	Kde <kde>
Component:	IMAP	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED FIXED
Severity:	wishlist	CC:	bjoern, kde-bugs, kde, kyle
Priority:	NOR
Version:	1.7.1
Target Milestone:	---
Platform:	unspecified
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Kde 2004-10-08 23:53:46 UTC

Version:           1.7.1 (using KDE 3.3.0, SuSE)
Compiler:          gcc version 3.3.3 (SuSE Linux)
OS:                Linux (i686) release 2.6.8-20040930181146-smp

The error messages for connection problems regarding IMAP servers is currently way too cluttered.
While it is nice to have a text in there which tells the user about possible reasons for the connection failure, this information should not be in that window. After all, an error message is about showing the error and not the error + three other things on top of that. It is too overwhelming for users. It sometimes even takes up more space that can fit on a 1024x768 screen vertically!

What should be changed:
- reduce the window to only contain the error message
- implement a help button or some other functionality which upon activating will open the manual/help, showing a page that explains possible resolutions (just move the current help text from the dialog there); after all, that's what a help function should be for
- possibly change the dialog, so that it does not block kmail

Comment 1 David Faure 2004-10-08 23:56:01 UTC

On Friday 08 October 2004 23:53, M.W. wrote:
> - reduce the window to only contain the error message
> - implement a help button or some other functionality which upon activating will open the manual/help, showing a page that explains possible resolutions (just move the current help text from the dialog there); after all, that's what a help function should be for

Partly implemented, but not when "continue/cancel" is available - please see #86517.

Comment 2 Kde 2004-10-10 11:26:24 UTC

Well, seems to be the same thing, however there is no good description on what should be changed in the other bug tracker.

Comment 3 Carsten Burghardt 2004-11-06 16:57:51 UTC

*** Bug 92755 has been marked as a duplicate of this bug. ***

Comment 4 Cláudio F. Gil 2004-11-10 11:02:09 UTC

I find it specially annoying that the dialog blocks kmail. I should be more passive like the current progress bars. What I mean is that if an error occurs I would like to be able to see the bug in a sense that a cross appears somewere but the dialog is only shown if I click it...this or a passive popup that can be clicked :-)

Anyway, voting 20 for this

Comment 5 Tom Albers 2004-12-15 20:47:49 UTC

*** Bug 94907 has been marked as a duplicate of this bug. ***

Comment 6 Björn Ruberg 2009-12-20 00:26:39 UTC

Hmm... using dIMAP for a long time now and never have seen such a dialog. Probably this has been enhanced in the last five years.