Bug 512925

Summary:	Can't load file after rotation (except in album view)
Product:	[Applications] digikam	Reporter:	kde
Component:	Preview-Image	Assignee:	Digikam Developers <digikam-bugs-null>
Status:	RESOLVED FIXED
Severity:	normal	CC:	caulier.gilles
Priority:	NOR
Version First Reported In:	8.8.0
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:	9.0.0
Sentry Crash Report:

Description kde 2025-12-04 06:33:35 UTC

SUMMARY
After rotating some pictures, when the files are to be shown after a Search or selecting someone in the People tab, the preview isn't available.

STEPS TO REPRODUCE (I think, I don't have other pictures that need rotation)
1. Rotate the pictures (multiples selected) by using the keyboard shortcut (maybe the fact my NAS was working hard (scrubbing) and made the network/access and so the rotation very slow could have something to do with it)
2. Wait for the pictures to complete rotation
3. Search for picture name

OBSERVED RESULT
The picture is found, the thumbnail isn't rotated, double clicking the picture to get a preview shows a blank space and a notice in the top right corner: Failed to load image. The Properties pane seems wrong as the path displayed is the root of my collection (not the real picture path). Other basic properties are still shown.

The same image in the People tab shows a green icon instead of the face thumbnail in list view. In the Preview view, the behavior is identical to what I described for the search.

In album view, everything is fine: the image is rotated and the preview works.

EXPECTED RESULT
Everything works as it actually does in the album view.

SOFTWARE/OS VERSIONS
Windows: 11 Pro 24H2
KDE Frameworks Version: 6.17.0
Qt Version: 6.9.1

ADDITIONAL INFORMATION

Comment 1 caulier.gilles 2025-12-04 06:42:38 UTC

Which file format ?
Image can be open in editor (not preview) ?

Comment 2 Maik Qualmann 2025-12-04 06:48:08 UTC

Please create a DebugView log of the process, as described here for Windows:

https://www.digikam.org/contribute/#windows-host
(Restart digiKam after enabling internal debugging.)

I suspect a problem with your NAS/connection that is being lost.

Maik

Comment 3 caulier.gilles 2025-12-14 15:43:06 UTC

kde@bkcorp.biz

Do you seen the last comment from Maik ?

Gilles Caulier

Comment 4 kde 2025-12-15 19:30:08 UTC

Sorry, I actually did miss the reply. The files for which I had the problem were jpeg but "unfortunately" I didn't get the problem afterward so I suppose we can close this as unreproducible. :(