Bug 511299

Summary: System Upgrade won't install
Product: [KDE Neon] neon Reporter: wfh2ii94
Component: generalAssignee: Neon Bugs <neon-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: normal CC: carlosd.kde, jr, mathieu, neon-bugs-null, wfh2ii94
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Neon   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: attachment-3432160-0.html

Description wfh2ii94 2025-10-29 03:42:34 UTC
STEPS TO REPRODUCE
1.  Open Discover
2. Upgrade system
3. Install System Upgrade

OBSERVED RESULT Upgrade fails to install


EXPECTED RESULT


SOFTWARE/OS VERSIONS

KDE Plasma Version: 6.4.5
KDE Frameworks Version: 6.18.0 
Qt Version: 6.9.2

ADDITIONAL INFORMATION
Dependency resolution failed:

The following packages have unmet dependencies: linux-modules-nvidia-550-6.14.0-33-generic: Depends: linux-signatures-nvidia-6.14.0-33-generic (= 6.14.0-33.33~24.04.1) but 6.14.0-33.33~24.04.1+2 is to be installed
Comment 1 MathieuM 2025-10-29 21:45:58 UTC
Hello,
Do you encounter any issue updating through console (sudo pkcon update)?
Comment 2 wfh2ii94 2025-10-30 17:33:15 UTC
Created attachment 186342 [details]
attachment-3432160-0.html

Yes, updates will not install. Same error.

Sent from *William F. Helbing II*

On Wed, Oct 29, 2025, 5:46 PM MathieuM <bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=511299
>
> MathieuM <mathieu@bamowen.com> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |mathieu@bamowen.com
>          Resolution|---                         |WAITINGFORINFO
>              Status|REPORTED                    |NEEDSINFO
>
> --- Comment #1 from MathieuM <mathieu@bamowen.com> ---
> Hello,
> Do you encounter any issue updating through console (sudo pkcon update)?
>
> --
> You are receiving this mail because:
> You reported the bug.
> You are on the CC list for the bug.
Comment 3 MathieuM 2025-11-02 16:16:29 UTC
As you're missing dependencies, you could try: sudo apt-get install -f <package-name>
-f is --fix-broken and will attempt to install missing dependencies. You can also try to manually install missing dependencies with this method.
Comment 4 Bug Janitor Service 2025-11-17 03:47:23 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 5 Bug Janitor Service 2025-12-02 03:46:05 UTC
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.