Bug 510184

Summary: Krita simply won't render animations at all. I'm not having any RAM issues, FFmpeg is properly installed, I have plenty of space on my SSD, and there are no unnecessary layers. None of my projects are working when I try to render. I urgently need help wit
Product: [Applications] krita Reporter: Matheus Sullivan <matheussullivan154>
Component: AnimationAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED DUPLICATE    
Severity: crash CC: dra.w.p.il.e+bugskde, emmetoneill.pdx, tamtamy.tymona
Priority: NOR    
Version First Reported In: 5.2.13   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: All   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: "Could not render animation. Unknown error"

Description Matheus Sullivan 2025-10-02 21:05:19 UTC
Created attachment 185471 [details]
"Could not render animation. Unknown error"

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***

SUMMARY
Krita simply won't render animations at all. I'm not having any RAM issues, FFmpeg is properly installed, I have plenty of space on my SSD, and there are no unnecessary layers. None of my projects are working when I try to render. I urgently need help with this


STEPS TO REPRODUCE
1. i made animation
2. i start the render
3. the program crashes

OBSERVED RESULT
No matter what I do, it just doesn't work


EXPECTED RESULT
The program should just render the animation like it's supposed to

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: 
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
I need help, plaese
Comment 1 dra.w.p.il.e+bugskde 2025-10-02 22:21:38 UTC
Possibly related to Bug 509010, which in turn looks like an encoding problem on Windows.

Does it work when you try to render the animation into a directory that doesn't contain any accented letters like á or ñ? If your username in Windows has them, you'll have to use a directory that's not under your user, like directly under your C: drive or on a USB stick or something.
Comment 2 Emmet O'Neill 2025-10-02 23:15:29 UTC
I'm sorry you've been having throuble with this. Sadly, I haven't been able to reproduce this error on the Krita 5.2.13 for Windows yet. 

I have a couple of questions for you:

1. Towards the bottom of the "render animation" dialog, what does it say the PATH and VERSION of FFmpeg are? (Krita comes bundled with a limited version of FFmpeg which supports some formats but not others. Ideally it wouldn't show any of the unsupported formats as options, but it may.)

2. Can you tell me a little bit more about what render settings and output format (container and codec) you are trying to use? 

3. If you're using a non-bundled FFmpeg, how did you install it? WinGet?

4. Does your file path contain any accented characters or otherwise special characters?
 
Thanks again for the report and sorry for the bug. 

The more information you can give us, the more likely it is that we can solve this issue.
Comment 3 Matheus Sullivan 2025-10-03 20:29:20 UTC
(In reply to dra.w.p.il.e+bugskde from comment #1)
> Possivelmente relacionado com Bug 509010, que por sua vez parece um problema
> de codificação no Windows.
> 
> Funciona quando você tenta renderizar a animação em um diretório que não
> contenha nenhuma letra acentuada como á ou ñ? Se o seu nome de usuário no
> Windows os tiver, você terá que usar um diretório que não esteja sob seu
> usuário, como diretamente sob sua unidade C: ou em um pendrive ou algo assim.
Comment 4 Matheus Sullivan 2025-10-03 20:30:35 UTC
(In reply to dra.w.p.il.e+bugskde from comment #1)
> Possibly related to Bug 509010, which in turn looks like an encoding problem
> on Windows.
> 
> Does it work when you try to render the animation into a directory that
> doesn't contain any accented letters like á or ñ? If your username in
> Windows has them, you'll have to use a directory that's not under your user,
> like directly under your C: drive or on a USB stick or something.

your solution helped me solve the problem. thank you very much man
Comment 5 Tiar 2025-10-03 20:34:17 UTC

*** This bug has been marked as a duplicate of bug 506896 ***