Bug 509719

Summary: With driverless printer double sided option is not available
Product: [Applications] systemsettings Reporter: rob.dyck
Component: kcm_printer_managerAssignee: Plasma Bugs List <plasma-bugs-null>
Status: NEEDSINFO WAITINGFORINFO    
Severity: normal CC: kde, noeerover
Priority: NOR    
Version First Reported In: 6.4.4   
Target Milestone: ---   
Platform: Fedora RPMs   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: My printers installation

Description rob.dyck 2025-09-20 15:35:41 UTC
Created attachment 185117 [details]
My printers installation

SUMMARY
I learned that my printer can be installed as driverless. I deleted the instance that uses a driver and created a driverless instance. Although I know that this printer supports duplex printing none of KDE apps I have tried will allow me to choose duplex.

STEPS TO REPRODUCE
1. Install printer with the driverless option
2. Choose a KDE app and an appropriatte file
3. Open the app's print option
4. Expand the the printers options and look for double sided printing
5. Try to click on one of the double sided options

OBSERVED RESULT
The double sided options are grey and cannot be selected.

EXPECTED RESULT
I should be able to choose one of the double sided options.

SOFTWARE/OS VERSIONS
Operating System: Fedora Linux 42
KDE Plasma Version: 6.4.4
KDE Frameworks Version: 6.17.0
Qt Version: 6.9.2
Kernel Version: 6.16.7-200.fc42.x86_64 (64-bit)
Graphics Platform: Wayland
Processors: 8 × Intel® Core™ i7-6700 CPU @ 3.40GHz
Memory: 32 GiB of RAM (31.2 GiB usable)
Graphics Processor: Intel® HD Graphics 530
Manufacturer: LENOVO
Product Name: 10MLS0A400
System Version: ThinkCentre M910s

ADDITIONAL INFORMATION
If I use a non-kde app such as Libre writer the duplex option is available.
The printer using the driverless installation is actually able to print double sided.

"lp -d HP_LaserJet_MFP_M232-M237 -o sides=two-sided-long-edge my-file" confirms that double sided printing works.

For further testing added the driver option back on an extra instance of the printer. I confirmed that the duplex option is available when using the driver instance.
Comment 1 Mike 2025-09-22 11:46:10 UTC
If another app prints double-sided just fine with the driverless option, then this sounds like an app problem, not print manager.  If the app is using the standard Qt print dialog apis and it's all apps using this capability, then it's possible that it could be a Qt print dialog problem.

I checked with Kate and double-side with the IPP everywhere (driverless) is available and working with a test printer I have (HP Envy).  Which apps have you tried with?

Either way, this should probably be closed and re-classified.
Comment 2 rob.dyck 2025-09-22 14:18:09 UTC
I checked Chrome and Firefox. Both dialogs show that double sided is available when using the driverless printer. Wireshark seems to use the native dialog and duplex is not available for the driverless instance.
Comment 3 rob.dyck 2025-09-22 15:15:06 UTC
I checked Chrome and Firefox. Both dialogs show that double sided is available when using the driverless printer. Wireshark seems to use the native dialog and duplex is not available for the driverless instance.