Bug 507476

Summary:	touchpad not working a day after installation
Product:	[Applications] systemsettings	Reporter:	R.W. <endlechpensioun>
Component:	kcm_touchpad	Assignee:	Plasma Bugs List <plasma-bugs-null>
Status:	RESOLVED DOWNSTREAM
Severity:	major	CC:	duha.bugs, endlechpensioun, natalie_clarius, nate
Priority:	NOR
Version First Reported In:	6.3.6
Target Milestone:	---
Platform:	Manjaro
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description R.W. 2025-07-25 10:33:11 UTC

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On TERRA netbook 1450 II the touchpad was working normal during installation and after installation of updates. The following day the touchpad isn't working at all. in the system settings no touchpad is found.
***

SOFTWARE/OS VERSIONS

Linux/KDE Plasma:

Comment 1 Bug Janitor Service 2025-07-25 10:33:40 UTC

Thank you for the bug report!

However Plasma 6.3.6 no longer receives updates or maintenance from KDE; active versions are 6.4 or newer. Please upgrade to an active version as soon as your distribution makes it available to you. Plasma is a fast-moving project, and bugs in one version are often fixed in the next one.

If you need help with Plasma 6.3.6, please contact your distribution, who bears the responsibility of providing help for older releases that are no longer receiving updates from KDE.

If you can reproduce the issue after upgrading to an active version, feel free to re-open this bug report.

Comment 2 Nate Graham 2025-09-19 18:14:53 UTC

> in the system settings no touchpad is found

This suggests a driver or hardware issue. If it doesn't show up there, there isn't anything KDE can do about it. I'd recommend you get in touch with the device manufacturer about this issue.