Bug 507016

Summary: Can't take any screenshot: Kwin capture request failed: Did not receive a reply
Product: [Applications] Spectacle Reporter: Ángel Navarro <jesusnavarrojr188>
Component: GeneralAssignee: Noah Davis <noahadvs>
Status: REPORTED ---    
Severity: major CC: kde
Priority: NOR    
Version First Reported In: git-master   
Target Milestone: ---   
Platform: Arch Linux   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: Kwin capture request failed: Did not receive a reply

Description Ángel Navarro 2025-07-14 09:06:37 UTC
Created attachment 183217 [details]
Kwin capture request failed: Did not receive a reply

SUMMARY
I'm completely unable to take any screenshot in latest Plasma Desktop (Git vesion).
None of the modes work: simply launching Spectacle, fullscreen, windowed
All of them crash with the "did not receive a reply" error.

STEPS TO REPRODUCE
1. Just try to take an screenshot

OBSERVED RESULT
Spectacle bails out saying "Did not receive a reply".

EXPECTED RESULT
Spectacle should be able to take screenshots.

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: Arch Linux
KDE Plasma Version: 6.5 Dev (6.4.80 git master)
KDE Frameworks Version: 25.07.80
Qt Version: 6.10.0 Beta

ADDITIONAL INFORMATION
I've just installed the whole Plasma Dev stack on my Arch system.
Comment 1 Noah Davis 2025-07-14 14:22:26 UTC
> I've just installed the whole Plasma Dev stack on my Arch system.

Is this compiled from source? Is your KWin from /usr/bin/ and your Spectacle from somewhere else? If so, this is unfortunately expected. This happens because of a security mechanism from KWin. Your KWin must be from the same install prefix as Spectacle. The locations of any .desktop files that launch Spectacle can also affect where the system thinks Spectacle is from.
Comment 2 Ángel Navarro 2025-07-14 15:34:34 UTC
Not exactly, I compiled Plasma dev through the AUR so the install prefix is /usr/bin in all cases. The thing is that it fixed itself after a while but it can break again in any time (I think).

The .desktop files- I don't know. I just compiled and installed the -git packages and didn't touch anything else.
Comment 3 Ángel Navarro 2025-07-29 01:40:32 UTC
It's still failing randomly: when it doesn't work, it freezes the whole graphics pipeline and half a minute later shows the "did not receive a reply".
Comment 4 Bug Janitor Service 2025-08-13 03:46:14 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 5 Ángel Navarro 2025-08-13 04:48:22 UTC
I already posted the most info I can provide, there are no backtraces and no other way I know to diagnose, I do know that everything is installed on /usr prefix
Comment 6 Bug Janitor Service 2025-08-28 03:47:43 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!