Bug 504979

Summary: Kdenlive fails to render with an error "failed to load chain"
Product: [Applications] kdenlive Reporter: jonathan.frere
Component: Rendering & ExportAssignee: Jean-Baptiste Mardelle <jb>
Status: REPORTED ---    
Severity: major CC: jonathan.frere
Priority: NOR    
Version First Reported In: 25.04.1   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description jonathan.frere 2025-05-29 18:39:53 UTC
SUMMARY

Kdenlive fails to render with the following errors:

Rendering of C:/Users/<me>/Videos/Abschlussfilm.mp4 crashed

[producer_xml] failed to load chain "C:/Users/<me>/Pictures/path/to/file1.MP4"
[producer_xml] failed to load chain "C:/Users/<me>/Pictures/path/to/file2.MP4"
[producer_xml] failed to load chain "C:/Users/<me>/Pictures/path/to/file3.MP4"
[producer_xml] failed to load chain "C:/Users/<me>/Pictures/path/to/file4.MP4"
[producer_xml] failed to load chain "C:/Users/<me>/Pictures/path/to/file5.MP4"
[producer_xml] failed to load chain "C:/Users/<me>/Pictures/path/to/file6.MP4"
[producer_xml] failed to load chain "C:/Users/<me>/Pictures/path/to/file7.MP4"
<many other similar lines removed>

STEPS TO REPRODUCE
(unclear: this happens every time I try to export this particular project, but I have not tried to reproduce the issue with other projects)

OBSERVED RESULT

The aforementioned error, no file is output

EXPECTED RESULT

The film is rendered

SOFTWARE/OS VERSIONS
Windows: Windows 11 Home (version 24H2)

ADDITIONAL INFORMATION

I have tried rendering only a portion of the film, and I still get the above error (even though the portion of the film doesn't contain most of the files mentioned).  I have tried rendering in different formats and also get the error.

The files all exist at the locations described in the error message, and the program has access to those files.  Some files contain characters like รŸ or รค โ€” could this be culprit?  Only some files have that issue, though โ€” most of the files referenced in the error message do not have this problem.
Comment 1 jonathan.frere 2025-05-29 19:05:39 UTC
Additional information:

Kdenlive: 25.04.1
Package Type: Unknown/Default
MLT: 7.32.0
Qt: 6.8.3 (built against 6.8.3 x86_64-little_endian-llp64)
Frameworks: 6.13.0
System: Windows 11 Version 24H2
Kernel: winnt 10.0.26100
CPU: x86_64
Windowing System: windows
GPU: 
Movit (GPU): disabled
Track Compositing: qtblend
Comment 2 Jean-Baptiste Mardelle 2025-05-30 12:50:58 UTC
Thanks for your report. Can you tell us if you are using the standalone Windows version or if you used the installer ? Also is Kdenlive installed on the C: drive ?

Does your username really contain these < > characters or did you just put it as placeholder ?
Comment 3 Bug Janitor Service 2025-06-14 03:47:52 UTC
๐Ÿ›๐Ÿงน โš ๏ธ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

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Comment 4 jonathan.frere 2025-06-22 16:57:40 UTC
Hi, sorry for the delay. Since reporting the bug, some personal stuff has come up and I probably won't get much of a chance to properly help debug this. Feel free to close this if there's not enough for you to go on.

Specifically in answer to your questions: (1) it was installed with the installer, (2) it is running on the C:// drive, and (3) the `<me>` was just redacted information and the real value there is a normal name. (Similarly, the /path/to/... part is also not the real path used.)