Bug 502816

Summary:	ubuntu-bug ghostwriter
Product:	[Applications] ghostwriter	Reporter:	Andrei Cherniaev <glscene2010>
Component:	general	Assignee:	megan.conkle
Status:	RESOLVED DOWNSTREAM
Severity:	wishlist	CC:	john.kizer
Priority:	NOR
Version First Reported In:	25.03.90
Target Milestone:	---
Platform:	Snap
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Andrei Cherniaev 2025-04-15 04:15:18 UTC

SUMMARY

STEPS TO REPRODUCE
```
ubuntu-bug ghostwriter
```

OBSERVED RESULT
Ubuntu makes warning
"The problem cannot be reported:
ghostwriter is provided by a snap published by kde. No contact address has been provided; visit the forum at https://forum.snapcraft.io/for help."

EXPECTED RESULT
Successfully send report about app in accordance with https://help.ubuntu.com/stable/ubuntu-help/report-ubuntu-bug.html.en

SOFTWARE/OS VERSIONS
Ubuntu 24.10
Linux Linux 6.11.0-21-generic #21-Ubuntu SMP PREEMPT_DYNAMIC Wed Feb 19 16:50:40 UTC 2025 x86_64 x86_64 x86_64 GNU/Linux

Comment 1 John Kizer 2025-04-16 19:22:28 UTC

Hi - ubuntu-bug works for .deb package formats, not for Snaps. You can follow Ubuntu's guidelines here for Snap packages: https://help.ubuntu.com/community/ReportingBugs#How_to_report_bugs

Comment 2 Andrei Cherniaev 2025-04-21 01:11:46 UTC

(In reply to John Kizer from comment #1)
> Hi - ubuntu-bug works for .deb package formats, not for Snaps. You can
> follow Ubuntu's guidelines here for Snap packages:
> https://help.ubuntu.com/community/ReportingBugs#How_to_report_bugs

I suggest to allow to use ubuntu-bug even with snap. I think this modification will allow users to make bug report more easy with fully informed for developers... Do you agree?

Comment 3 John Kizer 2025-04-21 01:30:21 UTC

That sounds like a good idea! Implementing that's in the control of the Ubuntu team, though, as that ubuntu-bug CLI tool isn't a KDE product.