Bug 499867

Summary:	Neochat snap fails to start. Error: `GLIBCXX_3.4.32' not found
Product:	[Applications] NeoChat	Reporter:	Josh <kde.isolating320>
Component:	General	Assignee:	Scarlett Moore <sgmoore>
Status:	RESOLVED FIXED
Severity:	normal	CC:	carl, josh, sgmoore, yamiyukisenpai
Priority:	NOR
Version First Reported In:	24.12.0
Target Milestone:	---
Platform:	Snap
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Josh 2025-02-12 11:07:46 UTC

I have a fresh install of Neochat on Kubntu 24.10. If I launch Neochat from the application launcher it briefly appears in the taskbar and then disappears.

If I launch Neochat from the command line I get this error:

/snap/neochat/75/usr/bin/neochat: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.32' not found (required by /snap/neochat/75/usr/bin/neochat)

I have run "snap remove neochat --purge" and reinstalled neochat from scratch.

Regards.

Comment 1 Josh 2025-02-12 11:09:42 UTC

I've also tried 'snap install neochat --channel latest/candidate' which installs 24.12.1 and I get the same error:

/snap/neochat/76/usr/bin/neochat: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.32' not found (required by /snap/neochat/76/usr/bin/neochat)

Comment 2 Joshua Goins 2025-02-21 04:47:04 UTC

*** Bug 500221 has been marked as a duplicate of this bug. ***

Comment 3 Scarlett Moore 2025-02-21 11:26:52 UTC

Please install the latest in --stable

Comment 4 yamiyukisenpai 2025-02-21 16:31:55 UTC

(In reply to Scarlett Moore from comment #3)
> Please install the latest in --stable

> snap run neochat
/snap/neochat/79/usr/bin/neochat: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.32' not found (required by /snap/neochat/79/usr/bin/neochat)

Comment 5 yamiyukisenpai 2025-02-21 16:33:20 UTC

Sorry. Issue is not resolved yet

Comment 6 yamiyukisenpai 2025-02-21 16:34:37 UTC

Oh wait. it was candidate that bugged out

Stable was fine

Comment 7 Josh 2025-02-21 16:47:16 UTC

(In reply to Scarlett Moore from comment #3)
> Please install the latest in --stable

That worked for me. v24.12.2 installed from Snap and it ran without any errors.