Bug 498967

Summary:	Animations cannot be exported
Product:	[Applications] krita	Reporter:	pop <2705211576>
Component:	Animation	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	crash	CC:	dimula73, halla
Priority:	NOR
Version First Reported In:	5.2.6
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description pop 2025-01-21 15:35:16 UTC

SUMMARY
Animations cannot be exported

STEPS TO REPRODUCE
1. Export animations to MPEG-4
2. 
3. 

OBSERVED RESULT
Pop-up: Animation cannot be processed: unknown error

EXPECTED RESULT
The animation was successfully exported

SOFTWARE/OS VERSIONS
Windows: 5.2.6 (git ab3502b)
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: 
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Only GIF images can be exported, others will pop up "Unable to process animation: unknown error"
I wonder why it could be an issue with the version?
My FFmpeg version is "n4.4.4-162-g265b20298f"
I'm from China, and I'm sorry to bother you, but I'm working on a translator right now

Comment 1 Dmitry Kazakov 2025-01-21 17:11:01 UTC

Hi, pop!

Could you try selecting the version of ffmpeg that is embedded into Krita itself? It hould be placed at \bin\ffmpeg.exe inside the Krita bundle

Comment 2 Dmitry Kazakov 2025-01-24 15:04:12 UTC

Marking as needsinfo

Comment 3 Bug Janitor Service 2025-02-08 03:47:23 UTC

🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!

Comment 4 Bug Janitor Service 2025-02-23 03:46:52 UTC

🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.