Bug 498218

Summary:	Windows 10 crashes when Digikam is moved to secondary monitor
Product:	[Applications] digikam	Reporter:	HubMiner <cal030>
Component:	Portability-Runtime	Assignee:	Digikam Developers <digikam-bugs-null>
Status:	REPORTED ---
Severity:	crash	CC:	caulier.gilles, metzpinguin, testdroid
Priority:	NOR
Version First Reported In:	8.5.0
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	Misc Settings screen

Description HubMiner 2025-01-03 18:30:06 UTC

Windows 10, 22H2, updated to latestpatches and NVidia drivers.
All other software is functional and stable.
GPU: NVidia 1660 TI + Intel HD Graphics 4000 (from CPU Intel i7 3770K).
Digikam version: 8.5.0
Nvidia drivers: 566.36

Scenario:
a clean run: no other software in foreground.
Open Digikam, the window shows on the primary monitor.
Move the windows to secondary monitor.
BSOD within seconds.

Stop code: SSTEM SERVICE EXCEPTION
What failed: dxgmms1.sys

The issue is consistently reproducable.

Comment 1 Maik Qualmann 2025-01-03 18:37:37 UTC

Please enable forcing software OpenGL for a test in the digiKam settings under Miscellaneous->System. Restart digiKam and try moving digiKam to another monitor again.

Maik

Comment 2 HubMiner 2025-01-03 20:35:06 UTC

Created attachment 177081 [details]
Misc Settings screen

Tested as instructed, crashed again.

Comment 3 HubMiner 2025-01-04 02:07:15 UTC

I addressed the issue for myself - the primaty monitor was plugged into HDMI port corresponding to the CPU integrated GPU.  
Having both monitors plugged into NVidia removes the crash: it occurs when the window is moved from the integrated GPU supported screen to NVidia supported screen.

Comment 4 caulier.gilles 2025-03-15 15:32:28 UTC

Hi,

digiKam 8.6.0 is just released:

https://www.digikam.org/news/2025-03-15-8.6.0_release_announcement/

Problem still exists with this version?

Thanks in advance

Gilles Caulier

Comment 5 caulier.gilles 2025-04-11 17:34:03 UTC

Hi,

The digiKam 8.7.0 pre-release for Windows have been rebuild from scratch today with many improvements and updates. Please test with this version to see if the problem is reproducible.

Link to download: https://files.kde.org/digikam/

Thanks in advance

Gilles Caulier