Bug 497605

Summary: MTP not working. Says "Could not enter folder /Internal storage."
Product: [Frameworks and Libraries] kio-extras Reporter: wrought.iron364
Component: MTPAssignee: Unassigned bugs mailing-list <unassigned-bugs>
Status: CONFIRMED ---    
Severity: normal CC: elvis.angelaccio, rafael.linux.user
Priority: NOR    
Version: 24.12.0   
Target Milestone: ---   
Platform: Arch Linux   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description wrought.iron364 2024-12-17 14:51:25 UTC 
SUMMARY
When I try to mount my phone's storage via MTP, dolphin fails to do so.

Since kiod automatically grabs all MTP devices and plasma-workspace depends on kio-extras, I'm deadlocked out of accessing my phone via MTP using any and all means.
This problem has persisted for me for over a year now, and there was never a time when it did work for me.

STEPS TO REPRODUCE
1. Attach phone via USB-C.
2. Unlock phone and grant file access.
3. Open "Disks & Devices" via the Task Manager.
4. Click "Open in File Manager," and witness Dolphin launch.
5. Open the "Internal Storage" folder, and witness Dolphin throw an error saying "Could not enter folder /Internal storage."

OBSERVED RESULT
Dolphin errors out with "Could not enter folder /Internal storage."

EXPECTED RESULT
Dolphin opens the desired folder on my phone via MTP.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Arch Linux
KDE Plasma Version: 6.2.4
KDE Frameworks Version: 6.9.0
Qt Version: 6.8.1

ADDITIONAL INFORMATION
My phone registers as a Portable Media Player named "SAMSUNG_Android"
Comment 1 Rafael Linux User 2024-12-18 08:50:08 UTC 
Same here. Two distinct versions of TW, but from latest KDE upgrade (KDE Plasma Version: 6.2.4, KDE Frameworks Version: 6.8.0, Qt Version: 6.8.0) I am unable to access my Android device (Samsung too, S20).  Dolphin or any other kio-based application HANGS when trying to see "Camera" folder. It worked fine before some update of KDE.

"Caja" file manager works w/o issues, as always happens when KDE has issues with some file browsing after a upgrade.


Kernel Version: 6.11.8-1-default (64-bit)
Graphics Platform: Wayland
Processors: 8 × Intel® Core™ i7-9700K CPU @ 3.60GHz
Memory: 15.5 GiB of RAM
Graphics Processor: NVIDIA GeForce RTX 2060/PCIe/SSE2
Manufacturer: HP
Product Name: HP Z1 Entry Tower G5


 Operating System: openSUSE Tumbleweed 20241202
KDE Plasma Version: 6.2.4
KDE Frameworks Version: 6.8.0
Qt Version: 6.8.0
Kernel Version: 6.11.8-1-default (64-bit)
Graphics Platform: Wayland
Processors: 8 × Intel® Core™ i7-9700K CPU @ 3.60GHz
Memory: 15.5 GiB of RAM