Bug 496425

Summary:	kde-services install failure
Product:	[Applications] Discover	Reporter:	Rick <rick>
Component:	discover	Assignee:	Plasma Bugs List <plasma-bugs-null>
Status:	RESOLVED DOWNSTREAM
Severity:	normal	CC:	aleixpol, nate, rick
Priority:	NOR
Version First Reported In:	5.27.11
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	screenshot of kde-services loading

Description Rick 2024-11-18 16:27:13 UTC

SUMMARY
Fresh install of Kubuntu. I did choose to install the complete full operating system along with all default programs/utilities when I installed off of a bootable USB drive.
Opening Dolphin, I could not see any devices in the SMB shared folders. I then opened discover and searched for utilities that were not installed. I found "KDE-Services" and chose to install it thinking that was not installed when I installed the operating system. I received the following pop-up error:

servicemenu.knsrc: An error occurred during the installation process: The installation failed with code 1 while attempting to run the command: servicemenuinstaller install /home/rick/.local/share/servicemenu-download/kde-services-3.0.2.tar.bz2 The returned output was: "Failed to find an installation script in /home/rick/.local/share/servicemenu-download/kde-services-3.0.2.tar.bz2-dir"

It appears the package installer failed to load an installation script. Why did this occur? Where do I get the installation script?

STEPS TO REPRODUCE
1.Install Kubuntu
2. Attempt to view folders and syatems in Dolphin smb
3. Attempt to install KDE-Services

OBSERVED RESULT
Install failed.

EXPECTED RESULT
servicemenu.knsrc: An error occurred during the installation process: The installation failed with code 1 while attempting to run the command: servicemenuinstaller install /home/rick/.local/share/servicemenu-download/kde-services-3.0.2.tar.bz2 The returned output was: "Failed to find an installation script in /home/rick/.local/share/servicemenu-download/kde-services-3.0.2.tar.bz2-dir"
SOFTWARE/OS VERSIONS
Operating System: Kubuntu 24.04
KDE Plasma Version: 5.27.11
KDE Frameworks Version: 5.115.0
Qt Version: 5.15.13
Kernel Version: 6.8.0-48-generic (64-bit)
Graphics Platform: offscreen
Processors: 16 × AMD Ryzen 7 5825U with Radeon Graphics
Memory: 28.3 GiB of RAM
Graphics Processor: AMD Radeon Graphics

ADDITIONAL INFORMATION

Comment 1 Rick 2024-11-18 17:37:57 UTC

Created attachment 175926 [details]
screenshot of kde-services loading

Unsupported question:
This file already exists on disk (possibly due to an earlier failed download attempt). Continuing means overwriting it. Do you wish to overwrite the existing file?
'/home/rick/.local/share/servicemenu-download/kde-services-3.0.2.tar.bz2'

Comment 2 Nate Graham 2024-11-19 17:20:45 UTC

The fact that SMB browsing did not work out of the box is unfortunately a packaging issue in Kubuntu; please report it there.

The fact that the "KDE-Services" add-on did not install correctly is unfortunately a bug in that add-on itself. Please report this to its developer.

Thanks!