Bug 495125

Summary:	Skanpage fails with ADF on HP Laserjet MFP
Product:	[Applications] Skanpage	Reporter:	Werner Back <chatnick-spirou>
Component:	general	Assignee:	Alexander Stippich <a.stippich>
Status:	RESOLVED WORKSFORME
Severity:	normal
Priority:	NOR
Version First Reported In:	24.08.1
Target Milestone:	---
Platform:	Manjaro
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Werner Back 2024-10-21 06:30:29 UTC

SUMMARY
When trying to scan by the automatic document feeder (ADF), the scanner starts running but Skanpage shows error "Document feeder empty" on the end of the scan and no result is shown. Scanning from flatbed is OK.

STEPS TO REPRODUCE
1. Set source to ADF
2. Start scan

OBSERVED RESULT
Error message "Document feeder empty" (or similar, soory I'm on german language settings)
No scan shown


EXPECTED RESULT
Scanned document

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Manjaro Linux 
KDE Plasma Version: 6.1.5
KDE Frameworks Version: 6.6.0
Qt Version: 6.7.2

Scanning device: HP Color LaserJet MFP M183 fw, connected via Wlan

Comment 1 Werner Back 2024-10-22 05:21:53 UTC

Seems to be Manjaro-related. Works in Neon (in a VM).

Comment 2 Alexander Stippich 2024-11-24 12:55:30 UTC

Is the same happening when using e.g. Gnome's Document Scanner?

This may be related to different backends used by manjaro and KDE neon. I'm using the sane-airscan or sane-escl backends with my HP scanner. Both are working fine with ADF.

Comment 3 Werner Back 2024-11-25 09:59:44 UTC

Thank you, the backend sane-airscan works.