Bug 494256

Summary:	computer freezes when saving or opening pdf file
Product:	[I don't know] kde	Reporter:	Amnon <amyekut>
Component:	general	Assignee:	Unassigned bugs mailing-list <unassigned-bugs>
Status:	RESOLVED DOWNSTREAM
Severity:	normal	CC:	amyekut, nate
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Kubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Amnon 2024-10-07 18:39:47 UTC

SUMMARY

When opening a pdf file, often the *computer freezes* for about a minute. 
Without any warning or indication. 
Then computer contiues normally. 
Very annoying and disruptive to work. 
This bug first appeared about 2 weeks ago. 

STEPS TO REPRODUCE
1. open pdf file
2. computer freezes
3. wait about 1 minute

EXPECTED RESULT

No freezing at all


SOFTWARE/OS VERSIONS

Operating System: Kubuntu 24.04
KDE Plasma Version: 5.27.11
KDE Frameworks Version: 5.115.0
Qt Version: 5.15.13
Kernel Version: 6.8.0-45-generic (64-bit)
Graphics Platform: X11
Processors: 8 × 11th Gen Intel® Core™ i7-1185G7 @ 3.00GHz
Memory: 15.3 GiB of RAM
Graphics Processor: Mesa Intel® Xe Graphics
Manufacturer: Dell Inc.
Product Name: XPS 13 9310



ADDITIONAL INFORMATION

On my other computer (DELL desktop) this bug does not show.

Comment 1 Nate Graham 2024-11-13 19:28:26 UTC

What app are you opening it in?

Comment 2 Amnon 2024-11-13 20:11:16 UTC

(In reply to Nate Graham from comment #1)
> What app are you opening it in?

This is actually no longer an issue for me, because I upgraded from 24.04 to 24.10. 

But the freezing bug I had was both when opening on okular, and when saving or copying pdfs.

Comment 3 Nate Graham 2024-11-13 20:39:43 UTC

Ok cool, glad it's fixed now.