Bug 493892

Summary:	Labplot 2.11.1 does not start on hardware - Does work on a VirtualBox image
Product:	[Applications] LabPlot2	Reporter:	kipperpaws
Component:	frontend	Assignee:	Stefan Gerlach <stefan.gerlach>
Status:	REPORTED ---
Severity:	normal	CC:	stefan.gerlach
Priority:	NOR
Version First Reported In:	2.11.1
Target Milestone:	---
Platform:	Mint (Ubuntu based)
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	20241001_130935.jpg 1000015316.jpg

Description kipperpaws 2024-09-30 21:45:29 UTC

SUMMARY


STEPS TO REPRODUCE
1. Made a Linux Mint VBox and set up labplot flatpak from September 2nd. Works fine. Transferred to hardware, works fine.
2. Flatpak Updated on the VB and real machine. 
3. The VBox Mint with labplot works, but not on the actual hardware. Up to now I have not had any issues updating on either. Something happened in the update from after September 2 to prevent it from working. If I role back to the version from Sept 2, it works.


OBSERVED RESULT
Just does not work on actual hardware once updated to 2.11.1. I can click the icon to start, the mouse cursor spins and then just stops.

EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma:  Mint (Virginia) 
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 Stefan Gerlach 2024-09-30 22:20:31 UTC

The only update in the Flatpak after Sep. 2 was an update of Cantor from 24.08.0 to 24.08.1.
I can't see any reason why a Flatpak runs in a VM but not on hardware. Can you start it on a terminal to see any error messages?

Comment 2 kipperpaws 2024-10-01 17:57:19 UTC

I attached two images. The one that is longer has a working Labplot from
September 2. The shorter one is the one that hangs with no splash screen or
anything displayed.

On Mon, Sep 30, 2024, 6:20 p.m. Stefan Gerlach <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=493892
>
> Stefan Gerlach <stefan.gerlach@uni-konstanz.de> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>            Assignee|alexander.semke@web.de
> |stefan.gerlach@uni-konstanz
>                    |                            |.de
>                  CC|
> |stefan.gerlach@uni-konstanz
>                    |                            |.de
>
> --- Comment #1 from Stefan Gerlach <stefan.gerlach@uni-konstanz.de> ---
> The only update in the Flatpak after Sep. 2 was an update of Cantor from
> 24.08.0 to 24.08.1.
> I can't see any reason why a Flatpak runs in a VM but not on hardware. Can
> you
> start it on a terminal to see any error messages?
>
> --
> You are receiving this mail because:
> You reported the bug.

Comment 3 kipperpaws 2024-10-01 18:34:58 UTC

Created attachment 174296 [details]
20241001_130935.jpg

I attached two images. The one that is longer has a working Labplot from
September 2. The shorter one is the one that hangs with no splash screen or
anything displayed.

On Mon, Sep 30, 2024, 6:20 p.m. Stefan Gerlach <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=493892
>
> Stefan Gerlach <stefan.gerlach@uni-konstanz.de> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>            Assignee|alexander.semke@web.de
> |stefan.gerlach@uni-konstanz
>                    |                            |.de
>                  CC|
> |stefan.gerlach@uni-konstanz
>                    |                            |.de
>
> --- Comment #1 from Stefan Gerlach <stefan.gerlach@uni-konstanz.de> ---
> The only update in the Flatpak after Sep. 2 was an update of Cantor from
> 24.08.0 to 24.08.1.
> I can't see any reason why a Flatpak runs in a VM but not on hardware. Can
> you
> start it on a terminal to see any error messages?
>
> --
> You are receiving this mail because:
> You reported the bug.

Comment 4 kipperpaws 2024-10-01 18:34:59 UTC

Created attachment 174297 [details]
1000015316.jpg