Bug 493471

Summary: Dolphin hangs when big files (8GB+) are copied to a SMB share when Thumbnailer for such big files is enabled
Product: [Applications] dolphin Reporter: Sebastian Hirsch <klaussemmler>
Component: generalAssignee: Dolphin Bug Assignee <dolphin-bugs-null>
Status: RESOLVED FIXED    
Severity: normal CC: akselmo, kfm-devel
Priority: NOR    
Version: 24.08.0   
Target Milestone: ---   
Platform: Fedora RPMs   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description Sebastian Hirsch 2024-09-22 10:08:41 UTC
SUMMARY

Since version 24.08.0, when I copy large files to my SMB share (8GB+), dolphin will hang multiple times when copying the file. The file manager and copy progress notifications hang for some seconds and get responsive again. This happens multiple times while copying a file. The speed of the file copy does not slow down because of the hangs. If I copy the file with Krusader, this does not happen. If I copy it with the thumbnailer disabled for remote sources, this also does not happen. Dolphin only hangs if I copy the file to the smb share, not from it. Dolphin version 24.04.3 does not exhibit this issue.

STEPS TO REPRODUCE

1. Open Dolphin.
2. Enable the thumbnailer for remote sources and set the file size limit to a value, where the thumbnailer will create a thumbnail for the file that will be copied to the SMB share.
3. Select a file with a size of 8GB or more, where the thumbnailers can create a thumbnail for it.
4. Copy the file to the SMB share.

OBSERVED RESULT

Dolphin hangs multiple times while the file gets copied.

EXPECTED RESULT

Dolphin does not hang while the file gets copied.

SOFTWARE/OS VERSIONS

Linux/KDE Plasma: 

Operating System: Fedora Linux 40
KDE Plasma Version: 6.1.5
KDE Frameworks Version: 6.6.0
Qt Version: 6.7.2
Kernel Version: 6.10.10-200.fc40.x86_64 (64-bit)
Graphics Platform: Wayland
Processors: 12 × AMD Ryzen 5 5600 6-Core Processor
Memory: 31.3 GiB of RAM
Graphics Processor: AMD Radeon RX 6600

ADDITIONAL INFORMATION

The NAS with the SMB share runs Openmediavault 7.4.8. And uses, like my desktop a 10Gbit Aquantia network card.
Comment 1 Akseli Lahtinen 2024-11-26 14:53:58 UTC
Could be related to https://bugs.kde.org/show_bug.cgi?id=493528
Comment 2 Sebastian Hirsch 2024-11-27 07:37:13 UTC
I tried it again and it seems to be fixed on my end. Thanks for the heads up!