Bug 491971

Summary: Gphoto2 Realme RMX3393
Product: [Applications] digikam Reporter: dst <dstpoz>
Component: Import-Gphoto2Assignee: Digikam Developers <digikam-bugs-null>
Status: REPORTED ---    
Severity: normal CC: caulier.gilles
Priority: NOR    
Version First Reported In: 8.4.0   
Target Milestone: ---   
Platform: unspecified   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description dst 2024-08-21 08:25:51 UTC
Downloading photos from Realme RMX339 does not work
Comment 1 caulier.gilles 2024-08-21 08:39:20 UTC
Please we needs more information about the problem, as which libgphoto2 version, the host linux system, the debug trace from the console while digiKam is running, etc.
Comment 2 dst 2024-08-22 06:46:15 UTC
Version of libgphoto2
libgphoto2-6t64 2.5.31-2.1 build2
libgphoto2-l10n 2.5.31-2.1 build2
libgphoto2-port12t64 2.5.31-2.1 build2

Host linux
Kernel: 6.8.0-41-generic arch: x86_64 bits: 64 compiler: gcc v: 13.2.0
Desktop: Cinnamon v: 6.2.9 tk: GTK v: 3.24.41 wm: Muffin dm: LightDM
Distro: Linux Mint 22 Wilma base: Ubuntu 24.04 noble

After selecting “Transfer photos” in smartphone.
in Digikam in import, realme RMX3393 (auto-detected) appears after pressing the Import button:

Debug trace (Terminal) 
kf.i18n.kuit: “Tag ‘b’ is not defined in message {<__kuit_internal_top__><item> <emphasis strong=‘true’>JPEG</emphasis>: JPEG is...}.”
QWidget::insertAction: Attempt to insert null action

On this host
My other Samsung phone works with Digikam.
Through nemo, pix, gThumb it is possible to download pilks from Realme. 
Downloading also does not work in digikam versions: .appimage, flatpak

Downloading images also does not work in digikam version 8.2.
The problem also occurs on other distributions: Manjaro KDE-Plasma, Fedora, Kubuntu, KDE neon, Ubuntu.

Translated with DeepL.com (free version)
Comment 3 caulier.gilles 2024-08-22 07:22:49 UTC
It's probably a bug in libgphoto2. We don't have any camera drivers in digiKam code.

Please report this problem in libgphoto2 bugzilla : https://github.com/gphoto/libgphoto2/issues

Gilles Caulier
Comment 4 dst 2024-08-22 07:24:08 UTC
Thank you
Comment 5 dst 2025-03-13 14:04:15 UTC
 No one is responding github :(