Bug 490941

Summary:	Skanpage crashes when trying to scan on Brother DCP-1512
Product:	[Applications] Skanpage	Reporter:	carasin <carasin.berlogue>
Component:	general	Assignee:	Alexander Stippich <a.stippich>
Status:	REPORTED ---
Severity:	crash	CC:	carasin.berlogue
Priority:	NOR
Version First Reported In:	24.05.2
Target Milestone:	---
Platform:	Fedora RPMs
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	Dr Konqi report

Description carasin 2024-07-28 19:19:00 UTC

Created attachment 172071 [details]
Dr Konqi report

SUMMARY

I have a Brother DCP-1512R multi-functional device (MFD, printer + scanner). Drivers installed are taken from here:
https://support.brother.com/g/b/downloadlist.aspx?c=ru&lang=ru&prod=dcp1512r_eu&os=127&flang=English
When trying to scan or doing a preview attempt, Skanpage is constantly crashing.

STEPS TO REPRODUCE
1. Plug in the MFD to a PC or a laptop.
2. Launch Skanpage.
3. Press <Scan> button (or <Preview>).
4. Skanpage is interacting with the MFD. The MFD is doing some noise.
5. Skanpage is crashing.

OBSERVED RESULT
Skanpage is crashing.

EXPECTED RESULT
Skanpage is doing its job well.

SOFTWARE/OS VERSIONS
Linux: Fedora 40
KDE Plasma Version: 6.1.3
KDE Frameworks Version: 6.4.0
Qt Version: 6.7.2

ADDITIONAL INFORMATION
Sometimes Skanpage doesn't crash yet shows a message instead:
'Error during device I/O'
And scanning doesn't work still.