Bug 490699

Summary:	Proxy Files Complete (file manager folder) - Jobs Running (Not Responding) on Software
Product:	[Applications] kdenlive	Reporter:	Stephen Esseenyne <stephense92>
Component:	User Interface & Miscellaneous	Assignee:	Jean-Baptiste Mardelle <jb>
Status:	CONFIRMED ---
Severity:	crash	CC:	fritzibaby
Priority:	NOR	Keywords:	triaged
Version First Reported In:	24.08.3
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	Latest Project File As Requested Result 11 Nov 24 20:17 GMT

Description Stephen Esseenyne 2024-07-23 12:33:37 UTC

Generating Proxies from latest build:

kdenlive-master-8511-windows-gcc-x86_64.exe	2024-07-22 08:10	109M	

As said in Summary, Proxies in software hang (Not Responding). A check in the Proxies folder show clips have generated.

Have to abort software and start it again. I open the file and asked to recover them. I agree and files load without the P flag. However when selected as a batch, right clicked and tick Proxy. The P is shown.

I have noticed this on the latest stable version 24.05.2 and nightly builds before and since.

Kdenlive 24.11.70 #8511

Acer Swift 1 | Intel Pentium Quad Core Processor N3710 @ 1.60 GHz | Intel HD Graphics | eMMC 64GB | 4GB DDR3 L Memory | 64-bit operating system, x64-based processor

Windows 10 | 22H2 | 19045.4651

Comment 1 Stephen Esseenyne 2024-10-25 16:30:34 UTC

Nudge

Comment 2 emohr 2024-10-26 13:45:49 UTC

Please upload here your project file to see if there are any issues in the file itself.

Comment 3 Stephen Esseenyne 2024-10-28 08:28:02 UTC

Created attachment 175298 [details]
Latest Project File As Requested

Comment 4 Stephen Esseenyne 2024-10-28 08:29:04 UTC

(In reply to emohr from comment #2)
> Please upload here your project file to see if there are any issues in the
> file itself.

Done. Thank you.

Comment 5 Stephen Esseenyne 2024-11-11 01:42:05 UTC

Nudge.

Comment 6 emohr 2024-11-11 15:46:36 UTC

I can load the project file with placeholders. Delete all proxies for this project and try again. 
To reach the proxy folders: "Windows+R" then copy this path into the window: %LocalAppData%\kdenlive\cache.

Comment 7 Stephen Esseenyne 2024-11-11 20:23:32 UTC

(In reply to emohr from comment #6)
> I can load the project file with placeholders. Delete all proxies for this
> project and try again. 
> To reach the proxy folders: "Windows+R" then copy this path into the window:
> %LocalAppData%\kdenlive\cache.

Thanks for the suggestion. I tried this (even added a shortcut to the cache folder for the future), but it made no difference. Attached is a PNG file showing the files complete in the (project) proxy folder and Kdenlive jobs still running (Windows Not Responding)

Comment 8 Stephen Esseenyne 2024-11-11 20:26:56 UTC

Created attachment 175737 [details]
Result 11 Nov 24 20:17 GMT

Test result after deleting whats in %LocalAppData%\kdenlive\cache.

Comment 9 emohr 2024-11-12 18:03:10 UTC

That should not happen. 

Are this MP4 video clips from a mobile phone? If yes, please do first a right click on each clip and choose “convert to an edit friendly format”. After that create the proxies. 

It could be that the proxies converting hangs because of the variable frame rate from mobile phone video clips.