| Summary: | digiKam crashes on startup with a white window and file download dialog. | ||
|---|---|---|---|
| Product: | [Applications] digikam | Reporter: | graham.smith |
| Component: | Setup-FirstRun | Assignee: | Digikam Developers <digikam-bugs-null> |
| Status: | RESOLVED FIXED | ||
| Severity: | crash | CC: | caulier.gilles, graham.smith, metzpinguin |
| Priority: | NOR | ||
| Version First Reported In: | 8.4.0 | ||
| Target Milestone: | --- | ||
| Platform: | Microsoft Windows | ||
| OS: | Microsoft Windows | ||
| Latest Commit: | Version Fixed/Implemented In: | 8.5.0 | |
| Sentry Crash Report: | |||
| Attachments: | screen shot plus debug file | ||
If you get a blank white program window, your graphics card is not supported with OpenGL. Try this solution from https://bugs.kde.org/show_bug.cgi?id=489310#c1 Maik (In reply to Maik Qualmann from comment #1) > If you get a blank white program window, your graphics card is not supported > with OpenGL. > > Try this solution from https://bugs.kde.org/show_bug.cgi?id=489310#c1 > > Maik (In reply to Maik Qualmann from comment #1) > If you get a blank white program window, your graphics card is not supported > with OpenGL. > > Try this solution from https://bugs.kde.org/show_bug.cgi?id=489310#c1 > > Maik That worked. Thank you so much. I should have realised it was something like that. Thanks again. Great work. |
Created attachment 171910 [details] screen shot plus debug file SUMMARY 8.2 running successfully. Uninstalled. Renamed all directories associated with digicam. Installed 8.4.0 Qt6. Ran for first time. Took defaults for database and did not choose any photo collections. System displays screen questioning whether optional files required. Before any digikam system crashes. STEPS TO REPRODUCE 1. Uninstalled 8.4.0 2. Reinstalled 8.4.0 3. Tried running again. Same result OBSERVED RESULT Digikam crashed (see screen shot) EXPECTED RESULT SOFTWARE/OS VERSIONS Windows: Edition Windows 10 Home Version 22H2 Installed on 25/06/2020 OS build 19045.4651 Experience Windows Feature Experience Pack 1000.19060.1000.0 ADDITIONAL INFORMATION Installed digicam-8.4.0-Qt6-debug See attached debug output file and screen shot 8.2.0 reinstalled successfully. Tried 8.4.0-Qt6 same problem. Ensured