Bug 489738

Summary:	Scanned image have blue background.
Product:	[Applications] Skanpage	Reporter:	Levi Marvin <levimarvin>
Component:	general	Assignee:	Alexander Stippich <a.stippich>
Status:	RESOLVED WORKSFORME
Severity:	normal
Priority:	NOR
Version First Reported In:	24.05.1
Target Milestone:	---
Platform:	Arch Linux
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Levi Marvin 2024-07-04 12:14:30 UTC

SUMMARY
All scanned color image have blue background, but there is no problem if using gray (chronome). the scanner is connected with eSCL. 

STEPS TO REPRODUCE
1. Open Skanpage or Skanlite
2. Connect the scanner (eSCL/AirScan) device
3. Scan or Preview

OBSERVED RESULT
The image have a blue background

EXPECTED RESULT
The color image should have a white background


SOFTWARE/OS VERSIONS
Linux/KDE Plasma: 6.9.7-arch1-1 
KDE Plasma Version: 6.1.1
KDE Frameworks Version: 6.3.0
Qt Version: 6.7.2

ADDITIONAL INFORMATION
This issue can be fixed if using Xsane to scan color image, just set the Light from -22 to 0. the -22 is auto-displayed by Xsane software.

Comment 1 Levi Marvin 2024-07-06 08:38:16 UTC

Is there anyway to post images? This is more intuitionistic.

Comment 2 Alexander Stippich 2024-07-23 09:41:21 UTC

You can add an attachment to the bug report.
Have you tried to change the setting in the Skanpage options? The more complex ones are hidden by default.
You can enable them by clicking the dots on the bottom of the options panel on the right.

Comment 3 Alexander Stippich 2025-03-15 15:46:48 UTC

Please provide some more information as requested.

Comment 4 Bug Janitor Service 2025-03-30 03:46:58 UTC

🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!

Comment 5 Bug Janitor Service 2025-04-14 03:46:55 UTC

🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.