Bug 489587

Summary:	Scroll on canvas freeze when switch between Krita windows
Product:	[Applications] krita	Reporter:	zy <firecloud888>
Component:	Shortcuts and Canvas Input Settings	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	yavn.work
Priority:	NOR
Version First Reported In:	5.2.3-beta1
Target Milestone:	---
Platform:	SteamOS
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description zy 2024-07-02 08:10:41 UTC

SUMMARY
Mouse scroll become bricks and cannot zoom/pan the canvas anymore(but works on ui)

STEPS TO REPRODUCE
1.Open krita, open any drawing or create a new file
2.Scroll mouse on canvas
3.window-new window, create a file or open something, scroll on the canvas, freeze.

Sometimes issue not happen, just click some other place(like desktop) between step2 and step3.

OBSERVED RESULT
Scroll not work on canvas on all krita windows. Must restart krita to fix this. You can use tablet input logger to see the krita can read the scroll event, but just not zoom/pan

EXPECTED RESULT
mouse wheel can zoom/pan the canvas

SOFTWARE/OS VERSIONS
Windows: 

ADDITIONAL INFORMATION
Check this post on krita artist to get more information we discussed
https://krita-artists.org/t/bug-another-talk-about-the-canvas-not-respond-to-zoom-pan/93427/11

Comment 1 YRH 2024-10-22 22:24:38 UTC

I still cannot reproduce it, but I believe the issue is real, it's just related to timing and difficult to reproduce on some systems.
The linked KA thread has much more detail as well as a video, so who ever looks at this later, please check it.

Hi Firecloud888, can you please retest this bug on the latest release 5.2.6? Any change in behavior? Thanks.

Comment 2 Bug Janitor Service 2024-11-06 03:46:37 UTC

🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2024-11-21 03:46:39 UTC

🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.