Bug 488749

Summary: Screen Recorder error in PipeWire remote in all screen recorders, include obs studio: black screen!
Product: [KDE Neon] neon Reporter: Rafa Games <rafagamessuporte>
Component: Packages User EditionAssignee: Neon Bugs <neon-bugs>
Status: CONFIRMED ---    
Severity: normal CC: aleixpol, jr, mss, m_louis30, nate, neon-bugs, pasdabonnements, semen.vozhov, tchiot.ludo
Priority: NOR Keywords: regression
Version: unspecified   
Target Milestone: ---   
Platform: Neon   
OS: Linux   
See Also: https://bugs.kde.org/show_bug.cgi?id=488924
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: Screen Recorder error in PipeWire remote in all include obs studio
attachment-1427005-0.html
Captura de imagem_20240619_174614.png
Captura de imagem_20240619_174155.png
attachment-1584414-0.html
attachment-3969395-0.html
attachment-1990986-0.html
attachment-2064256-0.html
attachment-2077298-0.html

Description Rafa Games 2024-06-19 17:45:05 UTC
Created attachment 170644 [details]
Screen Recorder error in PipeWire remote in all include obs studio

***
If you're not sure this is actually a bug, instead post about it at https://discuss.kde.org

If you're reporting a crash, attach a backtrace with debug symbols; see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***

SUMMARY
Error when recording the computer or notebook screen with OBS studio in all versions and in all screen recorders, including browser extensions: error in pipewire remote including reported by systemd with journalctl command. Please correct it because before it was working normally.

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 6.1.0
(available in About System)
KDE Plasma Version: 6.1.0
KDE Frameworks Version: 6.3.0
Qt Version: 6.7.0

ADDITIONAL INFORMATION
Error when recording the computer or notebook screen with OBS studio in all versions and in all screen recorders, including browser extensions: error in pipewire remote including reported by systemd with journalctl command. Please correct it because before it was working normally.
Comment 1 Nate Graham 2024-06-19 20:06:19 UTC
Your screenshot depicts a GNOME dialog. Are you using GNOME and not KDE Plasma?

If you are using Plasma, please post a full-screen screenshot that shows everything on screen, not just that one cropped dialog.
Comment 2 Rafa Games 2024-06-19 20:17:13 UTC
Created attachment 170648 [details]
attachment-1427005-0.html

Kde plasma 6.1
I will show what is this error. You can try download any screen recorder
and see for yourself. No one is recording screen:
Pipewire remote error.
I will print from journalctl comand.
I am using KDE neon 6.1.
Before that was normal in 6.0.4 and 6.0.5. Thanks for the answer i use kde
neon and also i am a contributor. I love this DE and congratulations. KDE
PLASMA is the future. Its because i am a youtuber @RafaGAMESTOP and because
of this error i cant show how incredible KDE PLASMA 6.1 is right now. Sorry
for the trouble.

Em qua., 19 de jun. de 2024, 17:06, Nate Graham <bugzilla_noreply@kde.org>
escreveu:

> https://bugs.kde.org/show_bug.cgi?id=488749
>
> Nate Graham <nate@kde.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |nate@kde.org
>              Status|REPORTED                    |NEEDSINFO
>            Severity|critical                    |normal
>          Resolution|---                         |WAITINGFORINFO
>
> --- Comment #1 from Nate Graham <nate@kde.org> ---
> Your screenshot depicts a GNOME dialog. Are you using GNOME and not KDE
> Plasma?
>
> If you are using Plasma, please post a full-screen screenshot that shows
> everything on screen, not just that one cropped dialog.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 Rafa Games 2024-06-20 00:26:28 UTC
Created attachment 170656 [details]
Captura de imagem_20240619_174614.png

I have always used kde neon for over 4 years. Below is the printout of the
error:
plasmashell[1034]: kpipewire_logging: PipeWire remote error: -2 unknown
resource 4 op:7


Em qua., 19 de jun. de 2024, 17:06, Nate Graham <bugzilla_noreply@kde.org>
escreveu:

> https://bugs.kde.org/show_bug.cgi?id=488749
>
> Nate Graham <nate@kde.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |nate@kde.org
>              Status|REPORTED                    |NEEDSINFO
>            Severity|critical                    |normal
>          Resolution|---                         |WAITINGFORINFO
>
> --- Comment #1 from Nate Graham <nate@kde.org> ---
> Your screenshot depicts a GNOME dialog. Are you using GNOME and not KDE
> Plasma?
>
> If you are using Plasma, please post a full-screen screenshot that shows
> everything on screen, not just that one cropped dialog.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 4 Rafa Games 2024-06-20 00:26:28 UTC
Created attachment 170657 [details]
Captura de imagem_20240619_174155.png
Comment 5 Nate Graham 2024-06-20 13:51:06 UTC
This is an issue with Neon's old PipeWire version.
Comment 6 Rafa Games 2024-06-20 13:56:33 UTC
Created attachment 170679 [details]
attachment-1584414-0.html

I understood.  Do you know if we would have a solution to this problem in
the new bug fix version 6.1.1?  Thank you in advance and congratulations on
the excellent work, humility and commitment to users.  Keep it up.  If I
update via ppa and replace the pipewire instead of the pulse audio would
there be a problem?  Watch my latest video about the PLASMA 6.1 version:
https://youtu.be/s5-3CQYZldI?si=Y5wphJR0ExNaE9gX

Em qui., 20 de jun. de 2024, 10:51, Nate Graham <bugzilla_noreply@kde.org>
escreveu:

> https://bugs.kde.org/show_bug.cgi?id=488749
>
> Nate Graham <nate@kde.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>          Resolution|WAITINGFORINFO              |---
>            Assignee|plasma-bugs@kde.org         |neon-bugs@kde.org
>           Component|general                     |Packages User Edition
>             Product|KPipeWire                   |neon
>                  CC|                            |jr@jriddell.org,
>                    |                            |neon-bugs@kde.org
>              Status|NEEDSINFO                   |REPORTED
>
> --- Comment #5 from Nate Graham <nate@kde.org> ---
> This is an issue with Neon's old PipeWire version.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 7 Malte S. Stretz 2024-06-30 17:14:27 UTC
This should be fixed once Plasma is rebased on Ubuntu 24.04 which is currently work in progress. In the meantime I worked around this issue by installing pipewire from https://pipewire-debian.github.io/pipewire-debian/

There is a dependency issue which means you have to remove the package pipewire-pulse before you update (it will autoamtically be added again).

There are no guarantees though that the upgrade to 24.04 will work so you might want to remove that PPA via ppa-purge before you do that upgrade.
Comment 8 Rafa Games 2024-07-01 12:25:27 UTC
Created attachment 171239 [details]
attachment-3969395-0.html

Yes i have done this. I made a vídeo tuto in my YouTube channel:
https://youtu.be/JYpaUk4fD7I?si=kZIcsrqluC1JfwDf

Em dom., 30 de jun. de 2024, 14:14, Malte S. Stretz <
bugzilla_noreply@kde.org> escreveu:

> https://bugs.kde.org/show_bug.cgi?id=488749
>
> Malte S. Stretz <mss@apache.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>            Platform|Other                       |Neon
>      Ever confirmed|0                           |1
>            See Also|                            |
> https://bugs.kde.org/show_b
>                    |                            |ug.cgi?id=488924
>              Status|REPORTED                    |CONFIRMED
>                  CC|                            |mss@apache.org
>
> --- Comment #7 from Malte S. Stretz <mss@apache.org> ---
> This should be fixed once Plasma is rebased on Ubuntu 24.04 which is
> currently
> work in progress. In the meantime I worked around this issue by installing
> pipewire from https://pipewire-debian.github.io/pipewire-debian/
>
> There is a dependency issue which means you have to remove the package
> pipewire-pulse before you update (it will autoamtically be added again).
>
> There are no guarantees though that the upgrade to 24.04 will work so you
> might
> want to remove that PPA via ppa-purge before you do that upgrade.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 9 Nate Graham 2024-07-11 13:02:45 UTC
*** Bug 489115 has been marked as a duplicate of this bug. ***
Comment 10 Louis Moureaux 2024-10-09 15:11:57 UTC
Downgrading xdg-desktop-portal to 1.14.3-0ubuntu2 appears to work:

sudo apt install xdg-desktop-portal=1.14.3-0ubuntu2

See https://github.com/flatpak/xdg-desktop-portal/issues/1407#issuecomment-2275377902
Comment 11 Rafa Games 2024-10-09 16:41:49 UTC
Created attachment 174576 [details]
attachment-1990986-0.html

Is there any problem doing this? Like it could harm the system or harm
something? What if I want to reverse this process? Thanks!

Em qua., 9 de out. de 2024, 12:12, Louis Moureaux <bugzilla_noreply@kde.org>
escreveu:

> https://bugs.kde.org/show_bug.cgi?id=488749
>
> Louis Moureaux <m_louis30@yahoo.com> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |m_louis30@yahoo.com
>
> --- Comment #10 from Louis Moureaux <m_louis30@yahoo.com> ---
> Downgrading xdg-desktop-portal to 1.14.3-0ubuntu2 appears to work:
>
> sudo apt install xdg-desktop-portal=1.14.3-0ubuntu2
>
> See
>
> https://github.com/flatpak/xdg-desktop-portal/issues/1407#issuecomment-2275377902
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 12 Louis Moureaux 2024-10-09 18:23:08 UTC
I've been using this version for over a month without noticing any issue. To revert, just upgrade your system.
If you want to make the change permanent, search for "pinning" packages.
Comment 13 Rafa Games 2024-10-09 19:50:08 UTC
Created attachment 174584 [details]
attachment-2064256-0.html

Thanks, I'll check it out. In upgrade to Ubuntu 24.04.1 this will be over
because pipewire will be updated.
I am a youtube creator @RafaGAMESTOP THIS WILL HELP A LOT. WITH UPDATES OF
PLASMA 6.2.1 SOON WILL REVERT OR JUST UPGRADE OF UBUNTU?

Em qua., 9 de out. de 2024, 15:23, Louis Moureaux <bugzilla_noreply@kde.org>
escreveu:

> https://bugs.kde.org/show_bug.cgi?id=488749
>
> --- Comment #12 from Louis Moureaux <m_louis30@yahoo.com> ---
> I've been using this version for over a month without noticing any issue.
> To
> revert, just upgrade your system.
> If you want to make the change permanent, search for "pinning" packages.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 14 Rafa Games 2024-10-09 20:38:43 UTC
Created attachment 174590 [details]
attachment-2077298-0.html

FOR ME IN PLASMA 6.2 NOT WORKING WITH ANY SCREENRECORDER BETTER WAIT
UPGRADE UBUNTU 24.04.01

Em qua., 9 de out. de 2024 às 15:23, Louis Moureaux <
bugzilla_noreply@kde.org> escreveu:

> https://bugs.kde.org/show_bug.cgi?id=488749
>
> --- Comment #12 from Louis Moureaux <m_louis30@yahoo.com> ---
> I've been using this version for over a month without noticing any issue.
> To
> revert, just upgrade your system.
> If you want to make the change permanent, search for "pinning" packages.
>
> --
> You are receiving this mail because:
> You reported the bug.