Bug 488617

Summary: Kubuntu fails managing external monitor
Product: [I don't know] kde Reporter: gb <gbeppe>
Component: generalAssignee: Unassigned bugs mailing-list <unassigned-bugs>
Status: RESOLVED FIXED    
Severity: normal CC: nate
Priority: NOR    
Version: unspecified   
Target Milestone: ---   
Platform: Kubuntu   
OS: Linux   
Latest Commit: Version Fixed In: 6.0
Sentry Crash Report:
Attachments: issue

Description gb 2024-06-17 11:38:47 UTC
Created attachment 170566 [details]
issue

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SUMMARY
I bought the monitor Philips 278E1A, and from time to time the shared desktop is not shown properly: quite difficult to explain. Basically, the image is shifted right (or left) and the part that is outside the frame is shown at the opposite side. See the attachment. Please not that the image refers to a different monitor: I changed to a different one, same issue.

It seems that changing the frequency from 60Hz to 50Hz (or vice versa) fix the problem temporarily. The issue occurs randomly, with no intervention.



STEPS TO REPRODUCE
1. 
2. 
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OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Operating System: Kubuntu 22.04
KDE Plasma Version: 5.24.7
KDE Frameworks Version: 5.92.0
Qt Version: 5.15.3
Kernel Version: 5.15.0-112-generic (64-bit)
Graphics Platform: X11


ADDITIONAL INFORMATION
Hardwere
Dell LATITUDE 7420
Processors: 8 × 11th Gen Intel® Core™ i7-1185G7 @ 3.00GHz
Memory: 15,3 GiB of RAM
Graphics Processor: Mesa Intel® Xe Graphics
Comment 1 Nate Graham 2024-06-17 17:09:24 UTC
This is fixed in Plasma 6, and especially with the Wayland session.