Bug 487619

Summary: mp4 files dont open
Product: [Applications] gwenview Reporter: pranjalsharma1729
Component: importerAssignee: Gwenview Bugs <gwenview-bugs-null>
Status: REPORTED ---    
Severity: normal CC: nicolas.fella
Priority: NOR    
Version: 24.02.2   
Target Milestone: ---   
Platform: Manjaro   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description pranjalsharma1729 2024-05-27 11:36:44 UTC
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SUMMARY


STEPS TO REPRODUCE
1. Open a mp4 file


OBSERVED RESULT
doesn't play video

EXPECTED RESULT
play video

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: 6.7.12-1
(available in About System)
KDE Plasma Version: 6.0.4
KDE Frameworks Version: 6.1.0
Qt Version: 6.7.0

ADDITIONAL INFORMATION
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: Phonon::createPath: Cannot connect  Phonon::MediaObject ( no objectName ) to  Phonon::VideoWidget ( no objectName ).
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: Phonon::createPath: Cannot connect  Phonon::MediaObject ( no objectName ) to  Phonon::AudioOutput ( no objectName ).
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
Comment 1 Nicolas Fella 2024-05-27 12:23:40 UTC
Is phonon-vlc installed?