Bug 487619

Summary: mp4 files dont open
Product: [Applications] gwenview Reporter: pranjalsharma1729
Component: generalAssignee: Gwenview Bugs <gwenview-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: normal CC: idontfeelcomfygivingyoumyemail, nicolas.fella
Priority: NOR Keywords: usability
Version First Reported In: 24.02.2   
Target Milestone: ---   
Platform: Manjaro   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description pranjalsharma1729 2024-05-27 11:36:44 UTC 
***
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***

SUMMARY


STEPS TO REPRODUCE
1. Open a mp4 file


OBSERVED RESULT
doesn't play video

EXPECTED RESULT
play video

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: 6.7.12-1
(available in About System)
KDE Plasma Version: 6.0.4
KDE Frameworks Version: 6.1.0
Qt Version: 6.7.0

ADDITIONAL INFORMATION
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: Phonon::createPath: Cannot connect  Phonon::MediaObject ( no objectName ) to  Phonon::VideoWidget ( no objectName ).
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
27/05/24 4:59 PM	plasmashell	WARNING: Phonon::createPath: Cannot connect  Phonon::MediaObject ( no objectName ) to  Phonon::AudioOutput ( no objectName ).
27/05/24 4:59 PM	plasmashell	WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
Comment 1 Nicolas Fella 2024-05-27 12:23:40 UTC 
Is phonon-vlc installed?
Comment 2 A Linux User 2025-08-17 11:25:07 UTC 
It works if phonon-vlc (or phonon-backend-vlc-common on Fedora) is installed.
Comment 3 Bug Janitor Service 2025-09-01 03:47:23 UTC 
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2025-09-16 03:48:06 UTC 
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.