Bug 486637

Summary:	No storage media found.
Product:	[Applications] dolphin	Reporter:	i1s3
Component:	panels: folders	Assignee:	Dolphin Bug Assignee <dolphin-bugs-null>
Status:	RESOLVED FIXED
Severity:	normal	CC:	kfm-devel
Priority:	NOR
Version:	21.12.3
Target Milestone:	---
Platform:	Kubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	Error Expected behavior

Description i1s3 2024-05-05 18:21:02 UTC

SUMMARY
Error when opening a phone connected through usb.

STEPS TO REPRODUCE
1.  Connect an Android smartphone with usb.
2.  Ensure that the phone configuration allow transmission of files through the usb.
3.  Left-Click on the name of the device on "Devices" to open the media folder.

OBSERVED RESULT
Empty folder, with a red message saying:
"No storage media found. Make sure your device is unlocked and has MTP enabled in its USB connection settings.


EXPECTED RESULT
To open the folder from the phone, allowing you to explore it.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: kubuntu 22.04
(available in About System)
KDE Plasma Version: 5.24.7
KDE Frameworks Version: 5.92.0
Qt Version: 5.15.3
Kernel Version: 5.15.0-105-generic (64-bit)
Graphics Platform: X11

ADDITIONAL INFORMATION
The error do not happens if you instead right-click on the name of the phone on "Devices" and "Open in new window", then you have access to the folders of the phone with no problem.

Let me know if other information is needed.

Comment 1 i1s3 2024-05-05 18:24:27 UTC

Created attachment 169219 [details]
Error

Comment 2 i1s3 2024-05-05 18:24:53 UTC

Created attachment 169220 [details]
Expected behavior