Bug 484192

Summary:	Program crashes when clicking 'Switch Full Screen' on multiple monitor setup
Product:	[Applications] kdenlive	Reporter:	simon
Component:	User Interface & Miscellaneous	Assignee:	Jean-Baptiste Mardelle <jb>
Status:	RESOLVED FIXED
Severity:	crash
Priority:	NOR
Version First Reported In:	24.02.0
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:	24.02.1
Sentry Crash Report:

Description simon 2024-03-21 22:14:04 UTC

SUMMARY
***
This is another issue when running Kdenlive on a multiple monitor setup. I use 3 monitors and have the main Kdenlive program window on the central monitor display. If I undock the Project Monitor tab and move it onto my right hand monitor, when I then hover over the top right area and select the 'Switch Full Screen' option, I first get a spinning blue circle icon for a few seconds before the whole program instantly crashes. This bug replicates every time.
***


STEPS TO REPRODUCE
1. (User must be running a multiple monitor setup) Undock/detach the Project Monitor tab and place it onto another monitor
2. Hover over the top right area until the menu icons appear and select the first 'Switch Full Screen' button
3. Kdenlive freezes for a few seconds with a spinning blue circle icon and then just crashes and quits.

OBSERVED RESULT
Kdenlive crashes and quits every time when following the above steps 

EXPECTED RESULT
User expects to be able to undock the Project Monitor tab and place it on another monitor and then be able to select Switch Full Screen to get the video playback to go to fullscreen.

SOFTWARE/OS VERSIONS
Windows: Win 10
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 Jean-Baptiste Mardelle 2024-03-22 10:36:30 UTC

Hi and thanks for your report. I recently fixed a monitor fullscreen crash under Windows for the upcoming 24.02.1 release. Since I don't have a Windows multi monitor setup, could you test if your crash is also fixed in the daily builds:
https://cdn.kde.org/ci-builds/multimedia/kdenlive/release-24.02/windows/

Comment 2 simon 2024-03-22 11:32:52 UTC

(In reply to Jean-Baptiste Mardelle from comment #1)
> Hi and thanks for your report. I recently fixed a monitor fullscreen crash
> under Windows for the upcoming 24.02.1 release. Since I don't have a Windows
> multi monitor setup, could you test if your crash is also fixed in the daily
> builds:
> https://cdn.kde.org/ci-builds/multimedia/kdenlive/release-24.02/windows/

Thanks, yes, the daily build seems to have fixed this specific bug! It does seem quite buggy in general with a multi monitor setup but I appreciate it's hard for you to test if you don't have a Windows multi monitor installation so I'll try to add any bugs when I find them. If you want me to test any specific multi monitor issues just let me know. Thanks!

Comment 3 Bug Janitor Service 2024-04-06 03:47:06 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
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If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
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