| Summary: | After sucessful (?) installation on Win 10, digiKam app does not show any window. | ||
|---|---|---|---|
| Product: | [Applications] digikam | Reporter: | DeGeFlija <horst> |
| Component: | Setup-FirstRun | Assignee: | Digikam Developers <digikam-bugs-null> |
| Status: | RESOLVED NOT A BUG | ||
| Severity: | normal | CC: | caulier.gilles, horst, metzpinguin |
| Priority: | NOR | ||
| Version First Reported In: | 8.3.0 | ||
| Target Milestone: | --- | ||
| Platform: | Microsoft Windows | ||
| OS: | Microsoft Windows | ||
| Latest Commit: | Version Fixed/Implemented In: | 8.4.0 | |
| Sentry Crash Report: | |||
| Attachments: |
digikam_systemrc
attachment-659191-0.html attachment-661197-0.html attachment-744242-0.html attachment-1405892-0.html attachment-1406572-0.html attachment-1412701-0.html attachment-1412761-0.html |
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Description
DeGeFlija
2024-03-20 23:34:22 UTC
Created attachment 167538 [details]
digikam_systemrc
We have already seen this behavior when there are problems with the OpenGL support of the graphics card.
Copy the "digikam_systemrc" provided here via the one in your system at: C:\Users\%USERNAME%\AppData\Local\
Maik
Created attachment 167546 [details] attachment-659191-0.html Hi Maik, thanks for your answer, yet it did not contain any attachment, even less with a file "digikam_systemrc". Mit freundlichen Grüßen / Regards *Horst Rupp* Schillerstr. 38 64407 Fränkisch-Crumbach Mob +49 171 6226 909 Am 21.03.2024 um 08:23 schrieb Maik Qualmann: > https://bugs.kde.org/show_bug.cgi?id=484107 > > Maik Qualmann<metzpinguin@gmail.com> changed: > > What |Removed |Added > ---------------------------------------------------------------------------- > CC| |metzpinguin@gmail.com > > --- Comment #1 from Maik Qualmann<metzpinguin@gmail.com> --- > Created attachment 167538 [details] > -->https://bugs.kde.org/attachment.cgi?id=167538&action=edit > digikam_systemrc > > We have already seen this behavior when there are problems with the OpenGL > support of the graphics card. > > Copy the "digikam_systemrc" provided here via the one in your system at: > C:\Users\%USERNAME%\AppData\Local\ > > Maik > You have to look at the KDE Bug Tracker website in your bug report, only the text message will be sent by email. https://bugs.kde.org/show_bug.cgi?id=484107 Maik Created attachment 167548 [details] attachment-661197-0.html Thank you, I am not so familiar with these tools. However, as requested I have replaced my old file "digikam_systemrc" with the file found in the bug report. Yet, it does not change the behaviour of digiKam. I have monitored the task manager while starting digiKam, and the new app process does not show up as expected. PS That new ...rc file is pretty short : vvvvv [System] softwareOpenGL=true ^^^^^ Is that right ? Mit freundlichen Grüßen / Regards *Horst Rupp* Schillerstr. 38 64407 Fränkisch-Crumbach Mob +49 171 6226 909 Am 21.03.2024 um 11:33 schrieb Maik Qualmann: > https://bugs.kde.org/show_bug.cgi?id=484107 > > --- Comment #3 from Maik Qualmann<metzpinguin@gmail.com> --- > You have to look at the KDE Bug Tracker website in your bug report, only the > text message will be sent by email. > > https://bugs.kde.org/show_bug.cgi?id=484107 > > Maik > The file is intended to have this one setting only, all other settings use the default values. Which digikam EXE have you installed exactly? Please post the complete file name. Maik Created attachment 167581 [details] attachment-744242-0.html Hi Maik, my exe-file is "digiKam-8.3.0-Win64.exe" I had the same problem with 8.2.0 Mit freundlichen Grüßen / Regards *Horst Rupp* Schillerstr. 38 64407 Fränkisch-Crumbach Mob +49 171 6226 909 Am 21.03.2024 um 11:53 schrieb Maik Qualmann: > https://bugs.kde.org/show_bug.cgi?id=484107 > > --- Comment #5 from Maik Qualmann<metzpinguin@gmail.com> --- > The file is intended to have this one setting only, all other settings use the > default values. > > Which digikam EXE have you installed exactly? Please post the complete file > name. > > Maik > Do you use any special antivirus program? Maik Hi Maik,
I have „Avira“ installed.
Von meinem iPhone gesendet
> Am 22.03.2024 um 08:11 schrieb Maik Qualmann <bugzilla_noreply@kde.org>:
>
> https://bugs.kde.org/show_bug.cgi?id=484107
>
> --- Comment #7 from Maik Qualmann <metzpinguin@gmail.com> ---
> Do you use any special antivirus program?
>
> Maik
>
> --
> You are receiving this mail because:
> You reported the bug.
> You are on the CC list for the bug.
Created attachment 167786 [details] attachment-1405892-0.html As I wrote before : I have "Avira" installed. Any other suggestion for a usable digiKam ? Mit freundlichen Grüßen / RegardsAs I *Horst Rupp* Schillerstr. 38 64407 Fränkisch-Crumbach Mob +49 171 6226 909 Am 22.03.2024 um 08:11 schrieb Maik Qualmann: > https://bugs.kde.org/show_bug.cgi?id=484107 > > --- Comment #7 from Maik Qualmann<metzpinguin@gmail.com> --- > Do you use any special antivirus program? > > Maik > Created attachment 167787 [details] attachment-1406572-0.html As I wrote before : I have "Avira" installed. Any other suggestion for a usable digiKam ? When I start the digiKam.exe directly as Admin, the landing page appears, says it reads all data then disappears and that is it. Nothing in the task list !! Mit freundlichen Grüßen / RegardsAs I *Horst Rupp* Schillerstr. 38 64407 Fränkisch-Crumbach Mob +49 171 6226 909 Am 22.03.2024 um 08:11 schrieb Maik Qualmann: > https://bugs.kde.org/show_bug.cgi?id=484107 > > --- Comment #7 from Maik Qualmann<metzpinguin@gmail.com> --- > Do you use any special antivirus program? > > Maik > Here in my office digiKam is installed under Windows 10 with native Microsoft antivirus without any tune. It's start properly. I also tried with the Norton AV on another PC, and all is fine. Perhaps you need to set your AV to allows digiKam to start. Usually, the DebugView program from Microsoft allows to see the log from your computer. If the AV lock digiKam.exe, you will be notified. https://learn.microsoft.com/fr-fr/sysinternals/downloads/debugview Created attachment 167791 [details] attachment-1412701-0.html Mysterious, after installing DebugView, digiKam also started. I have not done anything else. Mit freundlichen Grüßen / Regards *Horst Rupp* Schillerstr. 38 64407 Fränkisch-Crumbach Mob +49 171 6226 909 Am 26.03.2024 um 11:29 schrieb bugzilla_noreply@kde.org: > https://bugs.kde.org/show_bug.cgi?id=484107 > > --- Comment #11 fromcaulier.gilles@gmail.com --- > Here in my office digiKam is installed under Windows 10 with native Microsoft > antivirus without any tune. It's start properly. > > I also tried with the Norton AV on another PC, and all is fine. > > Perhaps you need to set your AV to allows digiKam to start. > > Usually, the DebugView program from Microsoft allows to see the log from your > computer. If the AV lock digiKam.exe, you will be notified. > > https://learn.microsoft.com/fr-fr/sysinternals/downloads/debugview > Created attachment 167792 [details] attachment-1412761-0.html Thank you anyway Mit freundlichen Grüßen / Regards *Horst Rupp* Schillerstr. 38 64407 Fränkisch-Crumbach Mob +49 171 6226 909 Am 26.03.2024 um 11:29 schrieb bugzilla_noreply@kde.org: > https://bugs.kde.org/show_bug.cgi?id=484107 > > --- Comment #11 fromcaulier.gilles@gmail.com --- > Here in my office digiKam is installed under Windows 10 with native Microsoft > antivirus without any tune. It's start properly. > > I also tried with the Norton AV on another PC, and all is fine. > > Perhaps you need to set your AV to allows digiKam to start. > > Usually, the DebugView program from Microsoft allows to see the log from your > computer. If the AV lock digiKam.exe, you will be notified. > > https://learn.microsoft.com/fr-fr/sysinternals/downloads/debugview > |