Bug 481938

*** Bug 481939 has been marked as a duplicate of this bug. ***

(In reply to duha.bugs from comment #1)
> *** Bug 481939 has been marked as a duplicate of this bug. ***

same here!

(In reply to Duns from comment #2)
> (In reply to duha.bugs from comment #1)
> > *** Bug 481939 has been marked as a duplicate of this bug. ***
> 
> same here!

and the problem is not only menu, but also keyboard shortcuts. The only way to log out / reboot are the “magic keys”

Neon packaging is missing /usr/share/dbus-1/services/org.kde.LogoutPrompt.service

I've created 2 files in /usr/share/dbus-1/services to make my Restart, Shutdown & Logout work again:

$ cat org.kde.Shutdown.service 
[D-BUS Service]
Name=org.kde.Shutdown
Exec=/usr/bin/plasma-shutdown

$ cat org.kde.LogoutPrompt.service 
[D-BUS Service]
Name=org.kde.LogoutPrompt
Exec=/usr/lib/x86_64-linux-gnu/libexec/ksmserver-logout-greeter

ok, it works.
However I hope the problem will be solved for all users next update.

It might be related, running KRunner with Alt+F2 doesn't work either. ".service" files missing

*** Bug 481957 has been marked as a duplicate of this bug. ***

(In reply to Rich Johnson from comment #5)

Rich, you are the great lifesaver. Thank you, now I can do logout and reboot without a shutting down my laptop manually from electricity :-D

I can confirm the bug. I've upgraded today via Discover as usual — and now Plasma works without of some functionality. 
Also, KRunner not works, as Çağan tolds. And Dolphin settings for custom font inaccessible now (nor mouse neither keyboard working to choose font family or size or other). KClock icon in system tray not working too. Don't remember all, but many times I've clicked different icons and settings and I've got a system alert message "Report this to developer of <some program>". And Discover now not showing installed packages from repos and snaps, only flatpaks. Excuse me for such out-of-theme bug-report, I'm in sad mood today and this is my first visit to kde bugtracker for many years.

(In reply to someanonymousemail2 from comment #9)
> (In reply to Rich Johnson from comment #5)
> 
> Rich, you are the great lifesaver. Thank you, now I can do logout and reboot
> without a shutting down my laptop manually from electricity :-D
> 
> I can confirm the bug. I've upgraded today via Discover as usual — and now
> Plasma works without of some functionality. 
> Also, KRunner not works, as Çağan tolds. And Dolphin settings for custom
> font inaccessible now (nor mouse neither keyboard working to choose font
> family or size or other). KClock icon in system tray not working too. Don't
> remember all, but many times I've clicked different icons and settings and
> I've got a system alert message "Report this to developer of <some
> program>". And Discover now not showing installed packages from repos and
> snaps, only flatpaks. Excuse me for such out-of-theme bug-report, I'm in sad
> mood today and this is my first visit to kde bugtracker for many years.

https://bugs.kde.org/show_bug.cgi?id=481940#c2  <-- this will fix krunner for you too. Thanks to Duha on discuss.kde.org for helping!

(In reply to Rich Johnson from comment #10)
> https://bugs.kde.org/show_bug.cgi?id=481940#c2  <-- this will fix krunner
> for you too. Thanks to Duha on discuss.kde.org for helping!

Yeah, it works now after applying actions you've recommended. Thanks to Duha and you!

*** Bug 481971 has been marked as a duplicate of this bug. ***

*** Bug 481983 has been marked as a duplicate of this bug. ***

*** Bug 481981 has been marked as a duplicate of this bug. ***

*** Bug 481991 has been marked as a duplicate of this bug. ***

impossible d’arrêter ou redémarrer le système a partir du menu Seul la mise en veille fonctionne après la mise a jour vers plasma

*** Bug 481998 has been marked as a duplicate of this bug. ***

*** Bug 482000 has been marked as a duplicate of this bug. ***

*** Bug 481990 has been marked as a duplicate of this bug. ***

Can confirm this when upgrading to 6.0 on the user branch. Looks like the whole /usr/share/dbus-1 directory is missing in the build66 package of plasma-workspace. It does exist in build65, however, so something must have happened in-between build66 and build65 that has caused it to not be included anymore.

Can confirm this issue after upgrade to 6.0. Reboot/shutdown works from user change screen, but not from menu.

(In reply to Rich Johnson from comment #5)

Thank you for your time! I was able to solve it following your instructions!!!

will the fix come with 6.0.1? will it require a clean install?

*** Bug 482020 has been marked as a duplicate of this bug. ***

confirmed. files mentioned by Rich are missing in a fresh neon install.

(In reply to Rich Johnson from comment #5)
> I've created 2 files in /usr/share/dbus-1/services to make my Restart,
> Shutdown & Logout work again:
> 
> $ cat org.kde.Shutdown.service 
> [D-BUS Service]
> Name=org.kde.Shutdown
> Exec=/usr/bin/plasma-shutdown
> 
> $ cat org.kde.LogoutPrompt.service 
> [D-BUS Service]
> Name=org.kde.LogoutPrompt
> Exec=/usr/lib/x86_64-linux-gnu/libexec/ksmserver-logout-greeter


Thanks Rich Johnson, this works perfectly (for the other noobs out there I created the file in Kate and just saved to the correct directly specified by Rich)

(In reply to Sean from comment #26)
> (In reply to Rich Johnson from comment #5)
> > I've created 2 files in /usr/share/dbus-1/services to make my Restart,
> > Shutdown & Logout work again:
> > 
> > $ cat org.kde.Shutdown.service 
> > [D-BUS Service]
> > Name=org.kde.Shutdown
> > Exec=/usr/bin/plasma-shutdown
> > 
> > $ cat org.kde.LogoutPrompt.service 
> > [D-BUS Service]
> > Name=org.kde.LogoutPrompt
> > Exec=/usr/lib/x86_64-linux-gnu/libexec/ksmserver-logout-greeter
> 
> 
> Thanks Rich Johnson, this works perfectly (for the other noobs out there I
> created the file in Kate and just saved to the correct directly specified by
> Rich)

Thank you for that.  Exactly what I needed.

(In reply to David R. Bergstein from comment #0)
> STEPS TO REPRODUCE
> 1. Log in to KDE session.
> 2. Attempt  to exit via right click menu --> Leave
> 3. No response is observed.
> 
> OBSERVED RESULT
> Cannot log out, reboot, shutdown, etc.
> 
> EXPECTED RESULT
> Log out, reboot, shutdown functions as expected.
> 
> SOFTWARE/OS VERSIONS
> Windows: N/A
> macOS: N/A
> Linux/KDE Plasma: 6.5.0-21-generic (64-bit)
> (available in About System)
> KDE Plasma Version: 6.0.0
> KDE Frameworks Version: 6.0.0
> Qt Version: 6.6.2
> 
> ADDITIONAL INFORMATION

Same problem here.

was this a packaging issue specific to kde neon for 6.0.0? how does something so basic get missed from months of testing?

(In reply to yizel7 from comment #29)
> was this a packaging issue specific to kde neon for 6.0.0? how does
> something so basic get missed from months of testing?

the thing is that this issue wasn't in Neon Unstable (I know cuz I have it at home)

(In reply to Rich Johnson from comment #5)
> I've created 2 files in /usr/share/dbus-1/services to make my Restart,
> Shutdown & Logout work again:
> 
> $ cat org.kde.Shutdown.service 
> [D-BUS Service]
> Name=org.kde.Shutdown
> Exec=/usr/bin/plasma-shutdown
> 
> $ cat org.kde.LogoutPrompt.service 
> [D-BUS Service]
> Name=org.kde.LogoutPrompt
> Exec=/usr/lib/x86_64-linux-gnu/libexec/ksmserver-logout-greeter

I upgraded my KDE neon User Edition this morning to the shiny new Plasma 6. I have applied this 'fix', but the actions still don't execute when the icons are clicked. I've triple checked that I wrote the files correctly. I have even rebooted from the command line and still the icons don't function.

(In reply to Paul L. from comment #31)
> (In reply to Rich Johnson from comment #5)
> > I've created 2 files in /usr/share/dbus-1/services to make my Restart,
> > Shutdown & Logout work again:
> > 
> > $ cat org.kde.Shutdown.service 
> > [D-BUS Service]
> > Name=org.kde.Shutdown
> > Exec=/usr/bin/plasma-shutdown
> > 
> > $ cat org.kde.LogoutPrompt.service 
> > [D-BUS Service]
> > Name=org.kde.LogoutPrompt
> > Exec=/usr/lib/x86_64-linux-gnu/libexec/ksmserver-logout-greeter
> 
> I upgraded my KDE neon User Edition this morning to the shiny new Plasma 6.
> I have applied this 'fix', but the actions still don't execute when the
> icons are clicked. I've triple checked that I wrote the files correctly. I
> have even rebooted from the command line and still the icons don't function.

I did the exact same thing. Manually rebooted via command line after adding those service files.

The "commands" in services did not work for me either. Originally had neonuser stable from October 2023. No warning that Plasma 6 was going to be installed. Tried latest stable release of neonuser 29.02.2024 and same issue in live mode using Ventoy. Testing issued a few days before stable failed to boot at all with Ventoy in live mode. Thinking of ditching neonuser and go back to MX-Linux 23.1 KDE.(In reply to lin.ackles@pm.me from comment #32)
> (In reply to Paul L. from comment #31)
> > (In reply to Rich Johnson from comment #5)
> > > I've created 2 files in /usr/share/dbus-1/services to make my Restart,
> > > Shutdown & Logout work again:
> > > 
> > > $ cat org.kde.Shutdown.service 
> > > [D-BUS Service]
> > > Name=org.kde.Shutdown
> > > Exec=/usr/bin/plasma-shutdown
> > > 
> > > $ cat org.kde.LogoutPrompt.service 
> > > [D-BUS Service]
> > > Name=org.kde.LogoutPrompt
> > > Exec=/usr/lib/x86_64-linux-gnu/libexec/ksmserver-logout-greeter
> > 
> > I upgraded my KDE neon User Edition this morning to the shiny new Plasma 6.
> > I have applied this 'fix', but the actions still don't execute when the
> > icons are clicked. I've triple checked that I wrote the files correctly. I
> > have even rebooted from the command line and still the icons don't function.
> 
> I did the exact same thing. Manually rebooted via command line after adding
> those service files.

Same here. I think neonuser stable is now severely broken. Going back to MX-Linux 23.1 KDE or even Devuan 5.0.

The solution partially works for me.

1.  Restart and Shutdown work, so long as I first do not try to logout.

2.  Logout does not work.

3.  If I first try to logout, which fails, restart and shutdown stop working from the GUI.  Restart and shutdown only work from the terminal.

(In reply to Terry Forsythe from comment #34)
> The solution partially works for me.
> 
> 1.  Restart and Shutdown work, so long as I first do not try to logout.
> 
> 2.  Logout does not work.
> 
> 3.  If I first try to logout, which fails, restart and shutdown stop working
> from the GUI.  Restart and shutdown only work from the terminal.

For this, Krunner has become my best friend (after getting that at least working). So, I can issue the "reboot" or "shutdown now" command from there. And for a sly way of logging out, you can make a shortcut in the app launcher with the command, "systemctl" along with the argument "restart sddm". That will bring you back to the login screen. And that's what I do if I need any of that for now. The lock screen works. So, that's good.

But thankfully, I'm rarely doing any of that. Well, at least the desktop is mostly stable. Only when I was upgrading Flatpak apps via Discover did plasmashell crash... Seems like I was lucky compared to some others were the desktop won't even start. Honestly, I am glad I stopped the auto updates all running the same 'distro'; KDE neon. Because those issues with the session buttons don't work even when I run a fresh copy of KDE Neon on the virtual machine with this version of Plasma.

(In reply to Paul L. from comment #31)
> (In reply to Rich Johnson from comment #5)
> > I've created 2 files in /usr/share/dbus-1/services to make my Restart,
> > Shutdown & Logout work again:
> > 
> > $ cat org.kde.Shutdown.service 
> > [D-BUS Service]
> > Name=org.kde.Shutdown
> > Exec=/usr/bin/plasma-shutdown
> > 
> > $ cat org.kde.LogoutPrompt.service 
> > [D-BUS Service]
> > Name=org.kde.LogoutPrompt
> > Exec=/usr/lib/x86_64-linux-gnu/libexec/ksmserver-logout-greeter
> 
> I upgraded my KDE neon User Edition this morning to the shiny new Plasma 6.
> I have applied this 'fix', but the actions still don't execute when the
> icons are clicked. I've triple checked that I wrote the files correctly. I
> have even rebooted from the command line and still the icons don't function.

Slap myself in the face! A simple omission of a letter s in Exec=/usr/lib/x86_64-linux-gnu/libexec/ksmserver-logout-greeter was my undoing! I omitted the s in ksmserver (had it spelled ksmerver). With that correction, all my logout options work. Note to self (for the umpteenth time): Don't proof read your own work!

> Slap myself in the face! A simple omission of a letter s in
> Exec=/usr/lib/x86_64-linux-gnu/libexec/ksmserver-logout-greeter was my
> undoing! I omitted the s in ksmserver (had it spelled ksmerver). With that
> correction, all my logout options work. Note to self (for the umpteenth
> time): Don't proof read your own work!

Mine is correct. And for some reason, my restart, shutdown and logout buttons still don't work.

*** Bug 482103 has been marked as a duplicate of this bug. ***

How do I exit ~~vim~~ plasma 6?

(What are these magic hotkeys everyone is talking about?)

*** Bug 482114 has been marked as a duplicate of this bug. ***

(In reply to Rich Johnson from comment #5)
> I've created 2 files in /usr/share/dbus-1/services to make my Restart,
> Shutdown & Logout work again:
> 
> $ cat org.kde.Shutdown.service 
> [D-BUS Service]
> Name=org.kde.Shutdown
> Exec=/usr/bin/plasma-shutdown
> 
> $ cat org.kde.LogoutPrompt.service 
> [D-BUS Service]
> Name=org.kde.LogoutPrompt
> Exec=/usr/lib/x86_64-linux-gnu/libexec/ksmserver-logout-greeter

Can you explain for novice users step by step how to create the files?
I can't get it to work

*** Bug 482120 has been marked as a duplicate of this bug. ***

I found an easier workaround: use the "switch user" button. Normally it doesn't let you shutdown or do other actions like that, but for some reason it acts like the log out button now. Not sure if that's intentional or not. Just shutdown/restart/do what you need to do from the login screen.

I have the same problem on KDE(P)6 Neon and recall same problem on KDE(P)5 (Slackware, Neon, etc.).  I don't see how to create the files for these entries.

*** Bug 482138 has been marked as a duplicate of this bug. ***

(In reply to Gau from comment #41)
> (In reply to Rich Johnson from comment #5)
> > I've created 2 files in /usr/share/dbus-1/services to make my Restart,
> > Shutdown & Logout work again:
> > 
> > $ cat org.kde.Shutdown.service 
> > [D-BUS Service]
> > Name=org.kde.Shutdown
> > Exec=/usr/bin/plasma-shutdown
> > 
> > $ cat org.kde.LogoutPrompt.service 
> > [D-BUS Service]
> > Name=org.kde.LogoutPrompt
> > Exec=/usr/lib/x86_64-linux-gnu/libexec/ksmserver-logout-greeter
> 
> Can you explain for novice users step by step how to create the files?
> I can't get it to work

Open Konsole (terminal) and navigate to /usr/share/dbus-1/services. Then
sudo nano org.kde.Shutdown.service
When the text editor opens type in (or copy and paste) the Name= and Exec= scripts. Save the changes with Ctrl+ O and exit with Ctrl+ X.

(In reply to Duns from comment #6)
> ok, it works.
> However I hope the problem will be solved for all users next update.

Yes, it will be right! Not everyone can do these corrections...

...and anyway it works only the first time

(In reply to Valerio Galdo from comment #48)
> ...and anyway it works only the first time

It has never worked for me.(In reply to David R. Bergstein from comment #0)
> STEPS TO REPRODUCE
> 1. Log in to KDE session.
> 2. Attempt  to exit via right click menu --> Leave
> 3. No response is observed.
> 
> OBSERVED RESULT
> Cannot log out, reboot, shutdown, etc.
> 
> EXPECTED RESULT
> Log out, reboot, shutdown functions as expected.
> 
> SOFTWARE/OS VERSIONS
> Windows: N/A
> macOS: N/A
> Linux/KDE Plasma: 6.5.0-21-generic (64-bit)
> (available in About System)
> KDE Plasma Version: 6.0.0
> KDE Frameworks Version: 6.0.0
> Qt Version: 6.6.2
> 
> ADDITIONAL INFORMATION

It has never worked for me.(In reply to David R. Bergstein from comment #0)
> STEPS TO REPRODUCE
> 1. Log in to KDE session.
> 2. Attempt  to exit via right click menu --> Leave
> 3. No response is observed.
> 
> OBSERVED RESULT
> Cannot log out, reboot, shutdown, etc.
> 
> EXPECTED RESULT
> Log out, reboot, shutdown functions as expected.
> 
> SOFTWARE/OS VERSIONS
> Windows: N/A
> macOS: N/A
> Linux/KDE Plasma: 6.5.0-21-generic (64-bit)
> (available in About System)
> KDE Plasma Version: 6.0.0
> KDE Frameworks Version: 6.0.0
> Qt Version: 6.6.2
> 
> ADDITIONAL INFORMATION

It has never worked for me

Please stop changing the status of this bug report.

Yesterday I updated to version 6 of Plasma and after the system restart the restart and shutdown buttons from the applications menu simply do not work, they are dead... I have to turn off via terminal,2-the taskbar takes forever.. to appear when you turn on the PC, something that didn't happen before...3-something that is not a bug but seems like a setback to me is opening folders with a double click? I don't understand how one less click to open files or folders affects the system. At least they should provide the option for the user to choose from one click or double click, as it was before, that small detail seems like a step backwards to me.

Should be fixed in latest snapshot.

(In reply to Dav84 from comment #51)
> Yesterday I updated to version 6 of Plasma and after the system restart the
> restart and shutdown buttons from the applications menu simply do not work,
> they are dead... I have to turn off via terminal,2-the taskbar takes
> forever.. to appear when you turn on the PC, something that didn't happen
> before...3-something that is not a bug but seems like a setback to me is
> opening folders with a double click? I don't understand how one less click
> to open files or folders affects the system. At least they should provide
> the option for the user to choose from one click or double click, as it was
> before, that small detail seems like a step backwards to me.

You can go back to one click to open in the system settings -general behaviour.

(In reply to lin.ackles@pm.me from comment #35)
> (In reply to Terry Forsythe from comment #34)
> > The solution partially works for me.
> > 
> > 1.  Restart and Shutdown work, so long as I first do not try to logout.
> > 
> > 2.  Logout does not work.
> > 
> > 3.  If I first try to logout, which fails, restart and shutdown stop working
> > from the GUI.  Restart and shutdown only work from the terminal.
> 
> For this, Krunner has become my best friend (after getting that at least
> working). So, I can issue the "reboot" or "shutdown now" command from there.
> And for a sly way of logging out, you can make a shortcut in the app
> launcher with the command, "systemctl" along with the argument "restart
> sddm". That will bring you back to the login screen. And that's what I do if
> I need any of that for now. The lock screen works. So, that's good.
> 
> But thankfully, I'm rarely doing any of that. Well, at least the desktop is
> mostly stable. Only when I was upgrading Flatpak apps via Discover did
> plasmashell crash... Seems like I was lucky compared to some others were the
> desktop won't even start. Honestly, I am glad I stopped the auto updates all
> running the same 'distro'; KDE neon. Because those issues with the session
> buttons don't work even when I run a fresh copy of KDE Neon on the virtual
> machine with this version of Plasma.

Thank you for the suggestions.

Regarding the shortcut key, I have a shortcut setup to restart using F10.  It has been working for years, but after the update that shortcut stopped working.  I need to dig into that one too.

Updates from kdeneon via Discover have now resolved this issue for me.

(In reply to jblake from comment #55)
> Updates from kdeneon via Discover have now resolved this issue for me.

Has the bug that prevented you from shutting down, restarting and logging out from their respective buttons been resolved?

(In reply to Ramon Marquez from comment #56)
> (In reply to jblake from comment #55)
> > Updates from kdeneon via Discover have now resolved this issue for me.
> 
> Has the bug that prevented you from shutting down, restarting and logging
> out from their respective buttons been resolved?

Yes for me

I just updated to build 35. And still this issue persists on KDE Neon.

> Thank you for the suggestions.
> 
> Regarding the shortcut key, I have a shortcut setup to restart using F10. 
> It has been working for years, but after the update that shortcut stopped
> working.  I need to dig into that one too.

It's apparently set as ctrl+shift+n now. I guess you can change it back to F10

(In reply to lin.ackles@pm.me from comment #58)
> I just updated to build 35. And still this issue persists on KDE Neon.

I meant to say build 52 of the Plasma-Desktop, according to Synaptics. Now Discover is crashing if I search up a package...

Created attachment 166282 [details]
attachment-2519314-0.html

Correct, thanks now the buttons work normally thanks to the community for such a quick response to the problem and solution and for those of us who were affected.

𝓓𝓪𝓿𝓜.

Enviado desde Proton Mail móvil

-------- Mensaje original --------
El 1 de marzo de 2024 3:28 p. m., Ramon Marquez escribió:

> https://bugs.kde.org/show_bug.cgi?id=481938 --- Comment #56 from Ramon Marquez  --- (In reply to jblake from comment #55) > Updates from kdeneon via Discover have now resolved this issue for me. Has the bug that prevented you from shutting down, restarting and logging out from their respective buttons been resolved? -- You are receiving this mail because: You are on the CC list for the bug.

(In reply to lin.ackles@pm.me from comment #58)
> I just updated to build 35. And still this issue persists on KDE Neon.

For me, the reboot from terminal helped (systemctl reboot)

> For me, the reboot from terminal helped (systemctl reboot)

I just hit alt+f2 to open Krunner (after I got Krunner working again). I just type in reboot and auto complete it with a tab. Then hit enter. It works for now.

Created attachment 166283 [details]
attachment-2528598-0.html

Thanks, in my case I updated a few hours ago and the buttons now work normally, you can use shutdown -r now to restart or shutdown -h now to turn off.

𝓓𝓪𝓿𝓜.

Enviado desde Proton Mail móvil

-------- Mensaje original --------
El 1 de marzo de 2024 6:25 p. m., Dm escribió:

> https://bugs.kde.org/show_bug.cgi?id=481938 Dm  changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dvs-1111@yandex.ru --- Comment #62 from Dm  --- (In reply to lin.ackles@pm.me from comment #58) > I just updated to build 35. And still this issue persists on KDE Neon. For me, the reboot from terminal helped (systemctl reboot) -- You are receiving this mail because: You are on the CC list for the bug.

The error that prevented shutdown, restart and log out through their respective buttons in the application launcher was already resolved in the recent update (which is available in Discover). Greatly grateful for the quick solution and for me, you can close this and all duplicate tickets. :)

(In reply to Ramon Marquez from comment #65)
> The error that prevented shutdown, restart and log out through their
> respective buttons in the application launcher was already resolved in the
> recent update (which is available in Discover). Greatly grateful for the
> quick solution and for me, you can close this and all duplicate tickets. :)

I updated recently today. And still those buttons don't work for me on KDE Neon.

Never mind. I figured it out. I had to delete all my desktop configs to make the buttons work. Literally was a pain to do my settings all over again. It now works on KDE Neon.

Hello,
first of all, many thanks to the developers for their work. After solving the shutdown, restart and exit problems by adding two files to usr/share (thanks to Bruno for this), I still have two problems:
- Discover can only be opened once per session
- LibreOffice integration is missing.
Thanks for future solutions.

(In reply to Ramon Marquez from comment #56)
> (In reply to jblake from comment #55)
> > Updates from kdeneon via Discover have now resolved this issue for me.
> 
> Has the bug that prevented you from shutting down, restarting and logging
> out from their respective buttons been resolved?

Yes it is now working again as it should. Good job TeamKDE!

Logout still is not working for me (though restart and shutdown are working).  When I select logout from the menu, the popup menu is presented, but when I select logout from the popup menu nothing happens.  If I let the timer count down, nothing happens.  If I select "OK" nothing happens.

To resolve this issue I have applied all updates, and I have tried the following, neither of which work:

1.  Creating /usr/share/dbus-1/services/org.kde.LogoutPrompt.service with the following code:
 [D-BUS Service]
 Name=org.kde.LogoutPrompt
 Exec=/usr/lib/x86_64-linux-gnu/libexec/ksmserver-logout-greeter

and

2.  Renaming my old desktop configuration to be a backup and letting Plasma create a new default desktop configuration.

Also, after selecting the logout icon from the menu once or twice, the popup menu stops coming up.  So, it seems like something is happening in the background, but hanging.

Mine is not a fresh Neon installation, it was automatically updated from the previous version.

Please file a new bug.

(In reply to Terry Forsythe from comment #70)
> Logout still is not working for me (though restart and shutdown are
> working).  When I select logout from the menu, the popup menu is presented,
> but when I select logout from the popup menu nothing happens.  If I let the
> timer count down, nothing happens.  If I select "OK" nothing happens.
> 
> To resolve this issue I have applied all updates, and I have tried the
> following, neither of which work:
> 
> 1.  Creating /usr/share/dbus-1/services/org.kde.LogoutPrompt.service with
> the following code:
>  [D-BUS Service]
>  Name=org.kde.LogoutPrompt
>  Exec=/usr/lib/x86_64-linux-gnu/libexec/ksmserver-logout-greeter
> 
> and
> 
> 2.  Renaming my old desktop configuration to be a backup and letting Plasma
> create a new default desktop configuration.
> 
> Also, after selecting the logout icon from the menu once or twice, the popup
> menu stops coming up.  So, it seems like something is happening in the
> background, but hanging.
> 
> Mine is not a fresh Neon installation, it was automatically updated from the
> previous version.

Strange. I just deleted the file ~/.config/startkderc and it fixed the issue. Because I even had this issue after updating to the fixed version on all of my computers. That file was the cause of my issue.

(In reply to lin.ackles@pm.me from comment #72)
> (In reply to Terry Forsythe from comment #70)
> > Logout still is not working for me (though restart and shutdown are
> > working).  When I select logout from the menu, the popup menu is presented,
> > but when I select logout from the popup menu nothing happens.  If I let the
> > timer count down, nothing happens.  If I select "OK" nothing happens.
> > 
> > To resolve this issue I have applied all updates, and I have tried the
> > following, neither of which work:
> > 
> > 1.  Creating /usr/share/dbus-1/services/org.kde.LogoutPrompt.service with
> > the following code:
> >  [D-BUS Service]
> >  Name=org.kde.LogoutPrompt
> >  Exec=/usr/lib/x86_64-linux-gnu/libexec/ksmserver-logout-greeter
> > 
> > and
> > 
> > 2.  Renaming my old desktop configuration to be a backup and letting Plasma
> > create a new default desktop configuration.
> > 
> > Also, after selecting the logout icon from the menu once or twice, the popup
> > menu stops coming up.  So, it seems like something is happening in the
> > background, but hanging.
> > 
> > Mine is not a fresh Neon installation, it was automatically updated from the
> > previous version.
> 
> Strange. I just deleted the file ~/.config/startkderc and it fixed the
> issue. Because I even had this issue after updating to the fixed version on
> all of my computers. That file was the cause of my issue.

Thank you!  That solved my issue.  Logout now works.

> Thank you!  That solved my issue.  Logout now works.

Great. So, keep that in mind if wanting to keep the old Plasma configs. Now I wish I didn't delete all my configs and went through the trouble of redoing all of my settings. But, oh well. I was able to avoid that on the other machines that all run Neon as well.

Today this bug was again back to my PC.

I noticed that the problem was for an *user* (even my main :( ), not for all others. And so I solved, creating a new main user and transferring all settings to it.

I am experiencing the same issue, logs from KDE are showing `org.kde.plasma.shutdown: KWin failed to complete logout`. Weird thing is that I am using i3 as a window manager, so I think KWin should not be running.

(In reply to loris_torikian from comment #77)
> I am experiencing the same issue, logs from KDE are showing
> `org.kde.plasma.shutdown: KWin failed to complete logout`. Weird thing is
> that I am using i3 as a window manager, so I think KWin should not be
> running.

Have a look at Bug #488277.