Bug 481810

Summary:	Changing any printer setting hangs program, CUPS error message stuck on screen
Product:	[I don't know] kde	Reporter:	Sean <seanpatrick>
Component:	general	Assignee:	Unassigned bugs <unassigned-bugs-null>
Status:	RESOLVED DOWNSTREAM
Severity:	normal	CC:	nate
Priority:	NOR	Keywords:	qt6
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Neon
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	Error message

Description Sean 2024-02-25 14:23:34 UTC

Created attachment 166089 [details]
Error message

SUMMARY
***
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See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. Launch Printers from Discover
2. Try to make any change to settings 
3. Close program 

OBSERVED RESULT

Error message box pops up on screen "CUPS SERVER ERROR - connection reset by peer' 
2nd error message box pops up on screen "There was an error during the CUPS operation - Success' 
Can not close error boxes (can't click off)
Can not close Printer program (Not responding) or force close it 


EXPECTED RESULT

Printer settings changed
You can close printer program 
You can 'X' off error messages

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: Kde NEON Plasma 6.1 Dev / Unstable edition / Wayland
(available in About System)
KDE Plasma Version: 6.0.80
KDE Frameworks Version: 6.00
Qt Version: 6.6.2

ADDITIONAL INFORMATION

Comment 1 Nate Graham 2024-02-27 17:45:18 UTC

CUPS isn't KDE code, and it looks like the app you've downloaded to manage it is a GNOME app, by the looks of the dialog you're seeing. As such I would recommend reporting this issue to the authors of the app you downloaded.