Bug 480678

Summary:	An address https://.. does no more open in LibreOffice-sheet and gets a KIO error 100, message
Product:	[I don't know] kde	Reporter:	regru <rene.gruneisen>
Component:	general	Assignee:	Unassigned bugs mailing-list <unassigned-bugs>
Status:	RESOLVED NOT A BUG
Severity:	normal	CC:	nicolas.fella, rene.gruneisen
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Kubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description regru 2024-02-01 13:34:35 UTC

https://Rtl.lu  e.g.   clicking on an address in a LibreOffice document, to open it, fails and gives following answer :

  Unknown error code 100
Could not find the program '/snap/firefox/3358/usr/lib/firefox/firefox'
Please send a full bug report at https://bugs.kde.org.

I had already posted the same problem and contacted you. I have immediately removed firefox by : sudo snap remove firefox. Then I loaded firefox 122.0 (64 bits) canonical 1.0 ; now still running.

No problem all the time. But now suddenly again. 

A snap list does not show firefox ; removing snapd is impossible, informed me e message, I should remove all programs, but have no other running under snap. Here e snap list – all loaded automatically.
Nom                          Version                     Révision  Suivi            Éditeur        Notes 
bare                         1.0                         5         latest/stable    canonical✓     base 
chromium-ffmpeg              0.1                         34        latest/stable    canonical✓     - 
core                         16-2.60.4                   16202     latest/stable    canonical✓     core 
core18                       20231027                    2812      latest/stable    canonical✓     base 
core20                       20231123                    2105      latest/stable    canonical✓     base 
core22                       20231123                    1033      latest/stable    canonical✓     base 
cups                         2.4.7-3                     1024      latest/stable    openprinting✓  - 
gnome-3-28-1804              3.28.0-19-g98f9e67.98f9e67  198       latest/stable    canonical✓     - 
gnome-3-38-2004              0+git.efb213a               143       latest/stable/…  canonical✓     - 
gnome-42-2204                0+git.ff35a85               141       latest/stable    canonical✓     - 
gtk-common-themes            0.1-81-g442e511             1535      latest/stable/…  canonical✓     - 
kf5-5-108-qt-5-15-10-core22  5.108                       5         latest/stable    kde✓           - 
kf5-5-110-qt-5-15-11-core22  5.110                       3         latest/stable    kde✓           - 
snapd                        2.61.1                      20671     latest/stable    canonical      snapd 
		I have  removed now usb-utils by myself from this list, but no result - without restarting firefox !
----------------------------------------------------------------------------------------------------------
Operating System: Kubuntu 22.04
KDE Plasma Version: 5.24.7
KDE Frameworks Version: 5.92.0
Qt Version: 5.15.3
Kernel Version: 6.5.0-15-generic (64-bit)
Graphics Platform: X11
Processors: 12 × 12th Gen Intel® Core™ i5-1235U
Memory: 15.3 GiB of RAM
Graphics Processor: Mesa Intel® Graphics

Is there still a hidden program of snap firefox remaining, causing problem ? But why suddenly?

With kind regards,
René Gruneisen

Comment 1 regru 2024-02-01 13:43:41 UTC

It is the same problem suddenly as already reported.

Comment 2 Nicolas Fella 2024-02-01 21:26:00 UTC

Something is left over in your Firefox snap installation. I'd recommend asking for help in an Ubuntu forum