Bug 479510

Summary:	Software/system update does not show list
Product:	[Applications] Discover	Reporter:	mccarthy97
Component:	discover	Assignee:	Plasma Bugs List <plasma-bugs-null>
Status:	RESOLVED FIXED
Severity:	normal	CC:	aleixpol, nate
Priority:	NOR
Version First Reported In:	5.27.10
Target Milestone:	---
Platform:	Neon
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description mccarthy97 2024-01-07 15:58:51 UTC

SUMMARY
***
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.
See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
1. Click on the Updates icon from the panel/taskbar.
2. Discover - updates window opens.
3. Click More Information...   for the available updates

OBSERVED RESULT
Nothing is listed even though there are several updates.

EXPECTED RESULT
List all the updates available. 

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: KDE Neon 5.27
(available in About System)
KDE Plasma Version:  5.27.10
KDE Frameworks Version: 5.113.0
Qt Version: 5.15.11

ADDITIONAL INFORMATION

Comment 1 mccarthy97 2024-01-10 15:58:28 UTC

Additional update: Discover does not give any additional information about any of the software packages. 
STEPS
1. Open Discover. 
2. Click All Applications or Installed 
3. Click on any application

RESULT
Nothing happens - none of the additional information about the application appears.

Comment 2 Nate Graham 2024-02-15 21:27:45 UTC

Can you attach a screenshot of what it is you do see?

Comment 3 Bug Janitor Service 2024-03-01 03:46:41 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 4 mccarthy97 2024-03-03 05:19:50 UTC

(In reply to Nate Graham from comment #2)
> Can you attach a screenshot of what it is you do see?

I had to move back to Windows.

I'm on KDE Neon's latest release 20240228, and this issue is not present now.
Sorry, I couldn't provide a screenshot before switching.