| Summary: | Discover home screen showing error "Unable to load applications" | ||
|---|---|---|---|
| Product: | [Applications] Discover | Reporter: | jonzn4SUSE <jonzn4suse> |
| Component: | discover | Assignee: | Plasma Bugs List <plasma-bugs-null> |
| Status: | RESOLVED FIXED | ||
| Severity: | normal | CC: | aleixpol, whyhow+tech |
| Priority: | NOR | ||
| Version First Reported In: | git-stable-Plasma/5.27 | ||
| Target Milestone: | --- | ||
| Platform: | openSUSE | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed/Implemented In: | ||
| Sentry Crash Report: | |||
| Attachments: |
Error message
Versions installed Discover logs Before installing Discover updates on HP ZBook 17 G4 Discover updates ready to install on ZBook 17 G4 After update showing error message ZBook 17 G4 Discover logs_from ZBook 17 G4 Error on HP ProBook 455 15.6 inch G9 Notebook 15.6 Alpha |
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Created attachment 164510 [details]
Versions installed
Versions installed
Created attachment 164511 [details]
Discover logs
Discover logs
I do see the same issue reported here. https://bugs.kde.org/show_bug.cgi?id=422432 Created attachment 164512 [details]
Before installing Discover updates on HP ZBook 17 G4
This is from another computer with same issue.
Created attachment 164513 [details]
Discover updates ready to install on ZBook 17 G4
Created attachment 164514 [details]
After update showing error message ZBook 17 G4
Created attachment 164515 [details]
Discover logs_from ZBook 17 G4
The other issue is that Discover ask for root password when opened. It shows in log file. Created attachment 164522 [details]
Error on HP ProBook 455 15.6 inch G9 Notebook
The update process works. Created attachment 164717 [details]
15.6 Alpha
Works fine on 15.6 Alpha Leap.
Operating System: openSUSE Leap 15.6
KDE Plasma Version: 5.27.9
KDE Frameworks Version: 5.110.0
Qt Version: 5.15.8
Kernel Version: 6.4.0-150600.4-default (64-bit)
Graphics Platform: X11
Processors: 16 × AMD Ryzen 7 PRO 6850HS with Radeon Graphics
Memory: 62.1 GiB of RAM
Graphics Processor: AMD Radeon Graphics
Manufacturer: HP
Product Name: HP EliteBook 865 16 inch G9 Notebook PC
I found this cmd and it fixed my issue. sudo ln -s /var/cache/app-info /var/lib/swcatalog && sudo ln -s /var/lib/swcatalog/xmls /var/lib/swcatalog/xml Found here. https://www.reddit.com/r/openSUSE/comments/1am0anv/why_is_discover_like_this_now/ |
Created attachment 164509 [details] Error message SUMMARY After the recent update, the home screen shows the error "Unable to load applications". STEPS TO REPRODUCE 1. Open Discover 2. Home screen shows the attached error 3. OBSERVED RESULT Error asking to verify internet connection EXPECTED RESULT Show applications SOFTWARE/OS VERSIONS Operating System: openSUSE Tumbleweed 20231225 KDE Plasma Version: 5.27.10 KDE Frameworks Version: 5.113.0 Qt Version: 5.15.11 Kernel Version: 6.6.6-1-default (64-bit) Graphics Platform: X11 Processors: 12 × Intel® Core™ i7-9850H CPU @ 2.60GHz Memory: 125.1 GiB of RAM Graphics Processor: Mesa Intel® UHD Graphics 630 Manufacturer: HP Product Name: HP ZBook 17 G6 ADDITIONAL INFORMATION I was able to replicate the issue on another computer running same OS after updating Discover.