Bug 478798

Summary:	Lost progress on a file that was supposed to autosave every 15min, there is no backup or recovery file
Product:	[Applications] krita	Reporter:	Kore Bourbeau <krbourbeau>
Component:	File formats	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED NOT A BUG
Severity:	major	CC:	dimula73, tamtamy.tymona
Priority:	NOR
Version First Reported In:	5.2.2
Target Milestone:	---
Platform:	Compiled Sources
OS:	All
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Kore Bourbeau 2023-12-20 21:51:38 UTC

SUMMARY
I lost about 3+ hours worth of progress on a piece that had autosaved every 15 minutes.  There is no backup and/or recovery file of the document.  Attached is all that was saved, but it is missing the majority of my artwork that I completed.
NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols.

See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
***


STEPS TO REPRODUCE
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OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 fanzhuyifan 2023-12-21 04:16:44 UTC

*** Bug 478799 has been marked as a duplicate of this bug. ***

Comment 2 Dmitry Kazakov 2024-01-10 10:56:48 UTC

I'm not sure we can do anything about this report. We need a crash report at least. And information about the OS

Comment 3 Tiar 2024-01-11 23:54:06 UTC

Please include Help -> Show Krita log for bug reports, and Help -> Show system information for bug reports. Also your file wasn't attached, but we probably don't really need it.
Also please tell us your saving habits, how often do you save, which folder (is it some cloud service like Google Drive or Dropbox?), which option do you choose (normal type of saving, from the menu? keyboard shortcut?). And what was the name of the file.