Bug 478627

Summary:	Kasts on Windows 11
Product:	[Applications] kasts	Reporter:	RKD <arkady.me>
Component:	general	Assignee:	bart
Status:	RESOLVED WORKSFORME
Severity:	crash
Priority:	NOR
Version First Reported In:	23.08.4
Target Milestone:	---
Platform:	Other
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	Event Viewer log

Description RKD 2023-12-17 04:04:56 UTC

Created attachment 164238 [details]
Event Viewer log

I downloaded and installed Windows version of Kasts on Windows 11 with latest updates. Downloaded what was labeled as stable build (kasts-23.08.4-89-windows-cl-msvc2019-x86_64.exe) from https://binary-factory.kde.org/job/Kasts_Release_win64/. It worked for the first 5 minutes after launching; allowed me to connect to Nextcloud Sync and began syncing the podcasts; then it crashed, and since then when I launch it it stays minimized in the taskbar. Reinstalling multiple times did not help. There were two events logged related to the crash (attached).

Comment 1 bart 2023-12-17 12:41:28 UTC

It sounds like something in the database got corrupted.  You can probably solve the problem by deleting the app data (which doesn't get reset if you reinstall).  I'm not sure where the app data is exactly located on Windows but it's probably in "AppData" roaming or local profile.
That should get you to restart the app.

Then, concerning the crash, it sounds like it hit some kind of issue while pulling in the data needed to sync everything.  Unfortunately, I have no idea what to do with the event viewer zip file. :)
What might help is to start up Kasts from the commandline using "QT_LOGGING_RULES=org.kde.kasts.*=true kasts.exe" and then save the output and attach it to this ticket.

Comment 2 bart 2024-11-05 19:47:26 UTC

Any further info that might help debugging this?

Comment 3 Bug Janitor Service 2024-11-20 03:46:33 UTC

🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!

Comment 4 Bug Janitor Service 2024-12-05 03:46:27 UTC

🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.