Bug 478066

Summary: Image preview not showing
Product: [Applications] dolphin Reporter: Alexander <xanaddams>
Component: generalAssignee: Dolphin Bug Assignee <dolphin-bugs-null>
Status: CONFIRMED ---    
Severity: normal CC: dashonwwIII, grahamperrin, heroofgraz, ilmari.lauhakangas, justin, kfm-devel, nawa36, public.paul.meier+kde, w.woj
Priority: NOR Keywords: qt6
Version: 24.01.80   
Target Milestone: ---   
Platform: Neon   
OS: Linux   
See Also: https://bugs.kde.org/show_bug.cgi?id=480968
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: Missing Previews

Description Alexander 2023-12-04 18:18:58 UTC
Created attachment 163858 [details]
Missing Previews

SUMMARY
No matter the setting change or size or zoom, the image preview will not show in dolphin

STEPS TO REPRODUCE
1. Open dolphin
2. png, jpg, or any other image does not show preview
3. view -> show previews does not show preview

OBSERVED RESULT
no preview

EXPECTED RESULT
preview of image shown

SOFTWARE/OS VERSIONS
KDE Plasma Version: 5.90
KDE Frameworks Version: 5.246.0
Qt Version: 6.6.0

ADDITIONAL INFORMATION
Comment 1 Graham Perrin 2024-03-10 02:29:56 UTC
Is 'Information' amongst the available panels?
Comment 2 Dashon 2024-03-13 11:53:43 UTC
Appears to be working for me on arch. I wonder if the thumbnail programs installed. I have these three installed on my system:
ffmpegthumbnailer 2.2.2-5
ffmpegthumbs 24.02.0-1
kdegraphics-thumbnailers 24.02.0-1
Comment 3 heroofgraz 2024-05-23 22:34:40 UTC
I am having this issue on Arch Linux after updating to KDE Plasma 6. I never had an issue with thumbnails previous to this. I have reinstalled the ffmpegthumbnailer, ffmpegthumbs, and kdegraphics-thumbnailers packages as suggested by Dashon, all to no effect. Image thumbnails DO appear for me in Gwenview, when I select the open file option in Kate, and when I open the file upload dialog from Firefox. However image thumbnails DO NOT appear when I open the sidebar in Kamoso. I hope these details can help to narrow down the source of this bug to get it fixed ASAP, as it is a huge inconvenience. Is there code or libraries that both Dolphin and Kamoso use, but not Gwenview and Kate? 

My system details:
Dolphin Version: 24.02.2
KDE Plasma Version: 6.0.4
KDE Frameworks Version: 6.2.0
QT Version: 6.7.0
Kernel Version: 6.9.1-arch1-2 (64-bit)
Graphics Platform: X11

I have also confirmed that at least one other Arch user is experiencing this same issue: https://bbs.archlinux.org/viewtopic.php?pid=2173273
Comment 4 nawa36 2024-05-23 23:01:14 UTC
dolphin 24.02.2
KDE 6
linux cachy 6.9.1
Wayland

Exactly same bug as heroofgraz@gmail.com. It happened like a week or two ago and still there.
Comment 5 Justin Zobel 2024-06-03 05:14:38 UTC
I can't reproduce this. Thumbnails show up for me. Are all the effected users on Arch?
Comment 6 heroofgraz 2024-06-03 05:49:11 UTC
I figured out what my problem was. I just had to go View->Show Previews. Somehow that box got automatically unchecked when I updated to Plasma 6. I think this is probably the case for most Arch users having this problem at least.
Comment 7 Dashon 2024-06-03 06:04:20 UTC
(In reply to Justin Zobel from comment #5)
> I can't reproduce this. Thumbnails show up for me. Are all the effected
> users on Arch?

I'm on endeavourOS based on Arch and I don't have the problem.
Comment 8 Paul Meier 2024-06-20 21:26:57 UTC
Same, also on EOS and not having this problem. I am missing thumbnails for directories on network shares though.
Comment 9 Buovjaga 2024-08-14 18:20:00 UTC
(In reply to heroofgraz from comment #6)
> I figured out what my problem was. I just had to go View->Show Previews.

How can I access this "View" in Dolphin? I'm on EndeavourOS and had this problem. I managed to solve it now, though, by right-clicking the toolbar, selecting Toolbar settings and then adding "Show previews" to the available buttons. Now I can toggle the previews with the button.
Comment 10 heroofgraz 2024-08-15 04:05:19 UTC
(In reply to Buovjaga from comment #9)
> How can I access this "View" in Dolphin?
You should be able to make it appear by pressing Ctrl+M
Comment 11 Buovjaga 2024-08-15 06:02:13 UTC
(In reply to heroofgraz from comment #10)
> (In reply to Buovjaga from comment #9)
> > How can I access this "View" in Dolphin?
> You should be able to make it appear by pressing Ctrl+M

Thanks a lot! I see the direct shortcut is F12.

Let's set this to needsinfo.

Alexander, nawa36: was your issue the poor discoverability of this toggle?
Comment 12 William Wojciechowski 2024-08-26 18:01:04 UTC
(In reply to Justin Zobel from comment #5)
> I can't reproduce this. Thumbnails show up for me. Are all the effected
> users on Arch?

Debian Sid user here, with a working Plasma 6 from Experimental. I don't have thumbnails, too.

I just saw that, for each "thumbnailable" icon shown by Dolphin, journald writes:
dolphin	kf.kio.core: couldn't create worker: Unknown protocol 'thumbnail'

I have ffmpegthumbnailer and kdegraphics-thumbnailers packages installed. "Show previews" is also checked.